Showing posts with label Jade. Show all posts
Showing posts with label Jade. Show all posts

Wednesday, 4 March 2026

NCLH CFO Admits Caribbean Expansion Was Premature

NCLH CFO Admits Caribbean Expansion Was Premature


Norwegian Cruise Line Holdings’ Chief Financial Officer Mark Kempa offered commentary on the company’s Caribbean capacity strategy, acknowledging that a 40 percent capacity increase into the region was pushed forward prematurely.

“In hindsight, it is clear that this shift was executed without the necessary enterprise-wide coordination,” Kempa told investors on the company’s fourth quarter and year-end earnings call.

“The capacity increase was premature.”

At the center of that was Great Stirrup Cay, the company’s private Bahamian island, which is undergoing a significant enhancement program.

The capacity shift happened before the opening of Great Tides water park on the island, which expected to open later this summer.

Kempa said the commercial infrastructure needed to absorb the additional capacity simply wasn’t ready.

Revenue management, sales, marketing, itinerary planning, and on-island monetization strategies were not aligned or integrated under a single cohesive operating plan.

“The individual components were moving forward, but they were not integrated under a single cohesive operating plan designed to absorb the capacity at the right yield,” he said.

Kempa said the headwinds are more pronounced than the company anticipated.

Kempa did express confidence in the long-term Caribbean strategy, pointing to strong early guest satisfaction scores at Great Stirrup Cay following the opening of a new pier, expanded pool facilities, and enhanced amenities.

“The early feedback reinforces our confidence that our investments are improving the guest experience and will drive strong returns,” he said.

Wednesday, 9 April 2025

NCLH To Remove 5,000+ Berths from Fleet by 2027

NCLH To Remove 5,000+ Berths from Fleet by 2027


Norwegian Cruise Line Holdings will remove over 5,000 berths from service by 2027, with four ships now set to exit the line’s trio of brands.

After previously announcing the departures of Regent’s Seven Seas Navigator and Oceania’s Insignia, NCLH confirmed on Monday that it is also retiring the Norwegian Sky and the Norwegian Sun.

Currently in service for Norwegian Cruise Line, the 2,000-guest sister ships will be handed over to Cordelia Cruises in 2026 and 2027, respectively.

With the Seven Seas Navigator and the Insignia being handed over to Crescent Seas in 2026 and 2027, the NCLH fleet will see a reduction of roughly 5,200 berths over the next two years.

Pursuing an aggressive newbuild strategy, the company will add new vessels to offset this reduction.

All of NCLH’s three brands are welcoming new ships over the next three years, including Oceania, which is taking delivery of new vessels in 2025 and 2027, adding 2,650 berths to its fleet

Regent Seven Seas also welcomes a new vessel, the Seven Seas Prestige. The 850-guest ship is scheduled to enter service in 2026.

Norwegian Cruise Line is set to take delivery of two Prima-class ships during the timeframe, including the 3,571-guest Norwegian Luna in 2026. The company will also welcome a fifth ship in the Prima series in 2027. This follows the new Norwegian Aqua, which was delivered by Fincantieri in March.

According to CIN data, the five new vessels will add more than 10,000 berths to Norwegian Cruise Line Holdings’ fleet.

For a breakdown of the company’s fleet, see the Global Cruise Ship Index by Cruise Industry News,

Tuesday, 26 November 2024

Norwegian Cancels Most of Jade’s 25-26 Season, Redeploys Ship

Norwegian Cancels Most of Jade’s 25-26 Season, Redeploys Ship


After cancelling 38 cruises onboard three ships, Norwegian Cruise Line also informed guests booked on the Norwegian Jade that many sailings onboard the vessel will no longer go ahead.

In a statement, the company said that all sailings scheduled to depart between Oct. 18, 2025, and Feb. 16, 2026, are now cancelled.

The 2,400-guest ship was set to offer six- to 14-night cruises to the Panama Canal and the Caribbean during the timeframe.

Norwegian said that the cancellations are a result of a fleet redeployment, which will see the Norwegian Jade offering cruises from Southern California.

“The Norwegian Jade will be redeployed and will soon be offering seven-day round trip sailings from San Diego to the Mexican Riviera where guests can explore a blend of stunning coastal landscapes, rich cultural experiences, and unforgettable culinary delights,” the company said.

According to the statement, the ship’s new schedule on the West Coast will be available for booking soon.

A full monetary refund of the fare paid for the canceled cruise will be automatically returned to the original form of payment provided at the time of reservation, Norwegian added.

Reservations paid via a previously issued Future Cruise Credit (FCC) will see the credit returned to the guest.

Affected passengers will also receive a 10 per cent discount in the form of an FCC. The credit can be used towards any of Norwegian’s published sailings through Dec. 31, 2026.

“We sincerely apologize for any inconvenience or disappointment this cancellation may cause,” Norwegian said.

Earlier this week, Norwegian Cruise Line also cancelled the winter schedule of the Norwegian Dawn, the Norwegian Star and the Norwegian Jewel.

While the Norwegian Dawn was scheduled to offer itineraries in Africa and the Indian Ocean, the Norwegian Star was set for a season in South America and Antarctica and the Norwegian Jewel was poised to offer itineraries to the Caribbean departing from Tampa.

Tuesday, 2 April 2024

Norwegian Viva to Undergo Enhancements During Crossing; Venues Closed

Norwegian Viva to Undergo Enhancements During Crossing; Venues Closed


According to a letter sent to booked guests, the Norwegian Viva will be undergoing significant enhancements during its upcoming trans-Atlantic crossing.

Set to depart from Puerto Rico on April 7, 2024, the 19-night repositioning cruise is scheduled to end in Lisbon, Portugal.

According to Norwegian Cruise Line, several spaces onboard will be closed as the upgrades take place during the voyage.

“As part of our commitment to continuously offer extraordinary vacation experiences for our guests around the world, and to uphold a consistent world-class product across our fleet, Norwegian Viva will be undergoing some enhancements during your cruise,” the company said in a prepared statement.

“The Speedway Bar will be converted into an all-new Entourage, offering teenagers aged 13 to 17 a dedicated area for them to meet and engage with others their age. Additionally, we will be making some upgrades to the Galaxy Pavilion, the virtual reality complex,” Norwegian continued.

“To complete these enhancements, The Bull’s Eye, Tee Time (mini-golf), The Stadium, The Wave and a section of the Galaxy Pavilion will be closed during your voyage. However, if we are able to reopen these venues during this voyage, we will communicate accordingly,” the company added.

Norwegian Cruise Line also highlighted Norwegian Viva’s remaining entertainment and activities offerings.

“Rest assured, there will still be plenty of activities available to entertain you during your days at sea, including the Speedway, The Drop, The Rush and the Aqua Park,” the company explained.

“We sincerely apologize for this unexpected event and want to assure you that our dedicated team is committed to ensuring you have an unforgettable vacation experience.”

Built by the Fincantieri shipyard in Italy, the Norwegian Viva entered service for Norwegian Cruise Line in August 2023.

The Prima-class vessel is currently wrapping up its first winter program in the Caribbean ahead of a second summer season in the Mediterranean.

Tuesday, 21 March 2023

Frank Del Rio To Retire from Norwegian Cruise Line Holdings, Sommer Named Next CEO

Frank Del Rio To Retire from Norwegian Cruise Line Holdings, Sommer Named Next CEO


Norwegian Cruise Line Holdings today announced that Frank J. Del Rio has decided to retire and step down from his position as the company’s President and Chief Executive Officer, and from its Board of Directors, effective June 30, 2023, according to a press release.

Del Rio will serve in a consultant capacity as a Senior Advisor to the Board through 2025. Harry J. Sommer, who has served as President and Chief Executive Officer of NCL since 2020, has been appointed to succeed Del Rio and will also join the company’s Board of Directors, effective July 1, 2023.

David J. Herrera, who has served as Chief Consumer Sales and Marketing Officer of NCL since 2021, will succeed Sommer as President of NCL, effective April 1, 2023.

According to a company statement, Del Rio’s well-deserved retirement is the culmination of a remarkable career spanning three decades in the cruise industry.

Del Rio has led the company since 2015 and prior to that led Prestige Cruise International, Inc., or its predecessor, which operated and Regent Seven Seas Cruises, from 2002 until its acquisition by Norwegian. Del Rio founded Oceania Cruises in 2002, creating a new “upper premium” market space in the cruise industry. During his tenure, Del Rio successfully led the company in welcoming eight new and innovative ships since 2015, introducing the company’s second private island destination, Harvest Caye, and achieving industry-leading yields and financial results. Del Rio also led the company through the COVID-19 pandemic, the most tumultuous time in its 56-year history, and was a vocal leader and advocate for the entire cruise industry through unprecedented times as it worked to resume cruise operations globally.

Sommer, 55, has more than 30 years of cruise industry experience across sales, marketing, revenue management, passenger services, itinerary development and international business development and operations. In addition to his role as President and Chief Executive Officer, NCL, Sommer expanded his responsibilities in recent months to include oversight for all of the company’s other revenue-generating functional areas, including Oceania Cruises, Regent Seven Seas Cruises and the tri-branded Onboard Revenue department. Previously, he served as President, International and throughout his career also held executive roles at various cruise operators.

“On behalf of the Board and the entire organization, I thank Frank for his invaluable contributions to this company and the cruise industry throughout the last 30 years,” said Russell W. Galbut, chairman of the Board of Directors of Norwegian Cruise Line Holdings. “He has delivered superior financial results, expanded our fleet with luxurious and innovative ships, strengthened our global footprint and delivered unparalleled experiences for our guests. His passion and dedication will have a lasting impact on both our business and the industry at large.”

Galbut continued: “The Board is thrilled to appoint Harry to succeed Frank as the company’s next CEO, – the culmination of a thoughtful succession planning process. A highly experienced leader and operator, Harry has worked alongside Frank for many years and helped drive the success of our largest, award-winning brand during a critical time. He successfully relaunched the NCL fleet following a more than 500-day pause, delivered the game-changing Norwegian Prima, the first of six ships in the brand’s new class, and led the team to a record-breaking booking year in 2022. Harry is undoubtedly the right leader to lead our company forward into the next chapter of growth.”

“Leading Norwegian Cruise Line Holdings has been one of the most rewarding experiences of my professional career,” said Frank Del Rio, president and chief executive officer of Norwegian Cruise Line Holdings. “My heartfelt gratitude goes out to our 39,000 team members around the globe whose innovation, tenacity and collaboration have strengthened this company and built the industry’s most passionate and loyal base of cruisers. With the company solidly positioned for 2023 and beyond, I am confident that now is the right time to pass the baton to Harry. Having worked closely with Harry for decades, I know firsthand that his talent and skills are ideally suited to take this company into its next era. I look forward to continuing to work closely with Harry, the Board and our management team during the coming months to ensure a seamless transition. I am delighted to continue to serve as a Senior Advisor to the Board after the transition.”

“I am incredibly humbled to succeed Frank as this iconic company’s next President and CEO, and I’m grateful to have the unwavering support of him and the Board to lead the company as we embark on the next chapter for our storied brands,” Sommer said. “I am proud to have been a part of the company’s successes during the last 15 years, and I look forward to the bright future ahead, including the transformational growth we have in the pipeline. I am honoured and excited to lead and work alongside what is unquestionably the best team in the industry to deliver on our business and financial goals.”

Sommer added: “I’m particularly happy that David will be leading Norwegian Cruise Line as he has been a key contributor to NCL’s success in recent years. With his strong financial, sales, marketing and business development background, David will be further empowered to guide the NCL brand on an accelerated path forward. I am confident that he is the right person, at the right time, to lead this amazing brand into a bright future ahead.”

“I look forward to continuing to work alongside Harry and our leadership team to build on our strong momentum and continue to provide NCL guests with industry-leading experiences,” Herrera said. “I am honoured and grateful for this incredible opportunity to lead this premier cruise line and our world-class team.”

Wednesday, 1 March 2023

NCLH Records Record-Breaking Wave Season

NCLH Records Record-Breaking Wave Season


Norwegian Cruise Line Holdings (NCLH) has entered 2023 with a record-booked position at a higher price, with each of its three brands experiencing "record-breaking" wave periods.

The Norwegian Cruise Line (NCL), Oceania Cruise and Regent Seven Seas Cruises parent has seen "very strong" demand so far in 2023, according to a recent trading update covering the fourth quarter and full year to 31 December 2022. 

 

The company entered the year with a cumulative booked position of approximately 62% for 2023, in line with previously outlined expectations and within the firm’s optimal 60% to 65% range, and at higher prices than 2019 at a similar point in time.

 

Booking volumes have accelerated in recent months buoyed by strong wave season demand, NCLH said, with its brands achieving several booking records in recent months.

 

As a result, the full-year 2023 cumulative booked position is ahead of 2019 levels inclusive of the company’s 19% increase in capacity.

 

NCLH expects this positive momentum to continue throughout the year, with occupancy expected to average 100% for the first quarter and is on track to reach "historical levels" for the second quarter.

 

As of 31 December 2022, the company’s advance ticket sales balance, including the long-term portion, was $2.7 billion, approximately 9% higher than the prior quarter and approximately 30% greater than at year-end 2019.

Tuesday, 27 September 2022

Norwegian Cruise Line Holdings Opens Shareholder Q&A Platform

Norwegian Cruise Line Holdings Opens Shareholder Q&A Platform


Norwegian Cruise Line Holdings announced its new shareholder Q&A and engagement platform is now open for questions ahead of its investor and analyst event on Thursday, October 6th at 10 a.m. Eastern Time.

Starting earlier this week, all NCLH shareholders can submit and upvote questions by visiting: the NCLH Investor Event Q&A link.

The Q&A platform will remain open until October 4, at 8:00 a.m. Eastern Time.

Management will address a selection of top-ranked, appropriate, questions relating to business and financial results or strategic priorities during the upcoming event. Attendance at the live investor event is by invitation only. The event will be live streamed to all interested parties via the Company’s Investor Relations

website https://www.nclhltd.com/investors. A replay of the event, including the related slide presentations, will be available here on the Company’s website for 30 days following the event.

Sunday, 22 August 2021

When Cruise Ships Turn Into Canvas: Norwegian’s Hull Artwork Guide

When Cruise Ships Turn Into Canvas: Norwegian’s Hull Artwork Guide


As another Norwegian Cruise Line new build nears completion, Cruise Industry News digs into the company’s traditional hull artworks.

Norwegian introduced the hull art trend in 2002 with the Norwegian Dawn. Through 2013, Norwegian cruise vessels received simpler design patterns related to their names, the artwork evolved significantly in recent years. 

Starting with the Norwegian Breakaway, the company decided to commission famous artists for the jobs, which now present several different styles, inspirations and motifs.

Here are all the artists hired by Norwegian through the years and their artworks: 

Norwegian Prima
Year: 2022

Artist: Manuel “Peeta” Di Rita

The recently floated out Norwegian Prima (pictured above) will feature the company’s largest hull art yet, with elements going up to the ship’s superstructure.

Inspired by Italian graffiti art, the piece is signed by the Venice-based spray can artist Manuel Di Rita, better known as “Peeta.”





Saturday, 7 August 2021

Norwegian Cruise Line Holdings: Cash Flow Positive in Q1 2022


Norwegian Cruise Line Holdings: Cash Flow Positive in Q1 2022


Aiming to have 75 to 80 per cent of its three brands, 28-ship fleet back in service by the end of 2021, Norwegian Cruise Line Holdings should be cash flow positive in early 2022.

"Looking ahead, based on our resumption plan, we expect to reach a crucial inflexion point with operating cash flow turning positive over the course of the first quarter of 2022," said Mark Kempa. executive vice president and chief financial officer.

That's only five to six months away, he said, on the company's second-quarter earnings call.

"So we're very pleased with the booking trends that we've seen. Obviously, as we restart and our ships enter service, that starts to generate that cash flywheel that we've been talking about. So we're very pleased ... there's always a little bit of risk out there. But based on our measured plan, we think we have a solid game plan of returning to cash flow-positive operations."

Later in the call, he added: "We expect to be cash-flow positive over the course of the first quarter of 2022. So when you think about that from a restart within a six-month period to be cash flow positive, we feel that's pretty tremendous. And we're pretty proud of that. So we look forward over the next few months of restarting our fleet."

Monday, 26 July 2021

Norwegian Cruise Line Back in Service as Jade Sails from Athens

Norwegian Cruise Line Back in Service as Jade Sails from Athens

Norwegian Cruise Line yesterday officially commemorated its cruise comeback with the Norwegian Jade sailing from the port of Athens and becoming the first ship in the fleet to welcome back guests after a 500-day pause.

Until November 2021, guests sailing aboard Norwegian Jade’s Greek Isles itinerary will wake up in a new destination every day, able to spend eight-to-nine hours in each port.

“Welcoming our guests and crew on board has been one of the most memorable moments of my over 30-year career,” said Harry Sommer, President and Chief Executive Officer of Norwegian Cruise Line. “We are excited to embark on the Great Cruise Comeback with a brand-new itinerary and homeport for our brand, offering our guests an even greater selection of unique vacations at sea.”

Greek Minister of Tourism Harry Theoharis added, “We are overjoyed to welcome Norwegian Jade and her guests to Greece. The planned itineraries will offer unique experiences that combine our rich history, bustling culture and famous gastronomy.”

“Norwegian Jade’s first Greek Isles voyages sold out shortly after we made the announcement that we were on our way back,” said Sommer. “With such strong demand, we are glad to expand our offering in Greece with seven ships through 2023, providing our guests with a range of innovative vessels and itineraries to choose from.”

Tuesday, 14 April 2015

Many Asian restaurants on Norwegian ships become complementary

Many Asian restaurants on Norwegian ships become complementary

The Jasmine Garden restaurant on Norwegian Jade.

Norwegian Cruise Line said Asian restaurants across its fleet of ships will become complimentary as part of an investment in enhancing the dining experience.
The restaurants affected by the move include Shanghai’s Noodle Bar aboard Norwegian’s Breakaway Class ships and Norwegian Epic, Jasmine Garden aboard Norwegian Jade, and Chin Chin aboard Norwegian Jewel.
The changes also apply to Orchid Garden on Norwegian Gem, Lotus Garden on Norwegian Pearl, Giza on Norwegian Star, Shogun on Norwegian Spirit, Bamboo on Norwegian Dawn and East Meets West on Pride of America.
All previously had cover charges or items priced ala carte on their menus.
Norwegian said its Teppanyaki restaurants will continue to carry a per-guest cover charge, and sushi venues across the fleet will retain nominal a la carte pricing.