Showing posts with label Grand Bahama. Show all posts
Showing posts with label Grand Bahama. Show all posts

Monday, 21 July 2025

Carnival Vista Becomes First Ship to Arrive in Celebration Key

Carnival Vista Becomes First Ship to Arrive in Celebration Key


The Carnival Vista arrived in Celebration Key on Saturday morning, July 19, becoming the first cruise ship to visit Carnival’s new private island destination in Grand Bahama.

The 4,000-guest vessel docked at the new port as part of an eight-night cruise that sailed from Port Canaveral on July 12, 2025.

To mark the debut of the new private destination, Carnival held an opening ceremony attended by local authorities, travel advisors, media and partners, as well as Carnival Vista’s officers and guests.

Also present were Carnival Cruise Line’s President Cristine Duffy, who was joined by Carnival Corporation’s CEO Josh Weinstein and other members of the company’s global executive leadership team, as well as its global port destination development team led by Chief Maritime Officer Lars Loen.

“You can imagine the resources and support that it took to bring this property to life,” Duffy said, noting that the project was completed on time and on budget.

Duffy highlighted team support from both Carnival and Carnival Corporation, as well as the features of the $600 million destination, which will see further investments in the future.

Now officially opened, Celebration Key is set to welcome 20 Carnival ships sailing from 20 homeports in the United States.

The port of call was designed to host two of the company’s large ships simultaneously (and soon four) and will be able to welcome Carnival’s new Ace Class ships starting in 2029.

One million guests are expected to visit Celebration Key in 2025, Duffy said, adding that the destination will serve as an economic asset for the island of Grand Bahama.

“All of us at Carnival are proud to have hired over 1,200 Bahamians to help build and now operate Celebration Key,” she said.

Features of the private destination include the largest freshwater lagoon in the Caribbean, the largest sandcastle in the world, as well as beach clubs, bars, restaurants, and waterslides.

Sunday, 6 July 2025

MSC Joins Carnival and Royal in Grand Bahama Shipyard Partnership

 

MSC Joins Carnival and Royal in Grand Bahama Shipyard Partnership


Grand Bahama Shipyard is set to welcome MSC Cruises as a partner, joining Carnival Corporation and Royal Caribbean, who are part owners of the facility in the joint venture, according to a statement.

The yard is set to expand with two new floating docks, which are part of a $600 million investment.

“We are delighted to see positive momentum on our expansion and modernisation, which is expected to increase activity here in the shipyard, boosting local businesses, creating economic opportunities, and enriching the community for Grand Bahamians,” said Chris Earl, CEO of Grand Bahama Shipyard.

The new docks are set to be operational in 2026.

Monday, 3 February 2025

Holland America’s Zaandam Enters Drydock in Freeport

Holland America’s Zaandam Enters Drydock in Freeport


Holland America Line’s Zaandam recently arrived in Freeport to undergo routine maintenance at the Grand Bahama Shipyard.

After concluding a cruise in Fort Lauderdale, the ship entered one of the drydocks of the facility on Jan. 25, 2025.

As part of its two-week shipyard stay, the Zaandam is now undergoing a series of technical overhauls, as well as class work and general maintenance.

Upon completion of the drydock, the vessel is scheduled to welcome guests back in Florida on Feb. 8, 2025.

The 2000-built ship will then kick off a month-long cruise to the Caribbean, South America and the Amazon.

Sailing roundtrip from Miami, the “Amazon Explorer” itinerary is part of Holland America’s Legendary Voyages program and features visits to 13 destinations.

The sailing is highlighted by an overnight stay in Manaus, as well as scenic cruising on the Amazon River.

After the cruise, the Zaandam is scheduled to offer a Panama Canal cruise before kicking off a series of cruises to the Mexican Riviera.

The seven- to ten-night itineraries from San Diego will be followed by a summer deployment in Alaska and Canada.

In September, the 1,440-guest ship is also scheduled to offer a 56-night cruise to the South Pacific and Hawaii.

The vessel continues to sail in the Pacific during the 2025-26 winter, with itineraries to the Mexican Riviera, Hawaii, Australia, New Zealand, French Polynesia and more.

Extensively refurbished over the years, the Zaandam underwent a major refit in 2018 as part of a $300-million fleet upgrade program.

At the time, the vessel saw significant suite and stateroom enhancements and updates to its public areas.

New additions included USB outlets to the bedside headboards, as well as LED lights to facilitate late-night reading and upgraded electrical outlets. A fully new interactive television system was also installed in all cabins.

Sunday, 24 March 2024

Carnival Unveils Details for Celebration Key’s Paradise Plaza and Calypso Lagoon

Carnival Unveils Details for Celebration Key’s Paradise Plaza and Calypso Lagoon


Carnival Cruise Line revealed details for Paradise Plaza and Calypso Lagoon, two of the five portals at its new Celebration Key destination on Grand Bahama set to debut in July 2025.

Paradise Plaza will feature a promenade, a 10-story-high Suncastle, live music and more. Destination information will help guests decide how they want to spend their day, whether by playing water sports, joining shore excursions or relaxing. There is also a Bahamian-themed fountain and ice cream shop.

The adult-friendly Calypso Lagoon, located west of Paradise Plaza, offers guests a chance to engage in athletic activities or take a dip in the freshwater lagoon surrounded by loungers, daybeds or cabanas.

On one side of the lagoon, guests will find a bar with nearly 50 swings so guests can dip their toes in the cool water while enjoying Bahamian cocktails. Additional bars are located around Calypso Lagoon as well as two full-service restaurants and casual snack shacks.

A section of Calypso Lagoon and the adjacent beach will be reserved for adults only. In this area, guests will find a swim-up bar with a DJ keeping the energy going all day.

“When guests see our Suncastle as they arrive at Celebration Key, they’ll know immediately they’re in for big FUN. Paradise Plaza will be the perfect welcome spot and will set the tone for the entire visit to this truly unique destination. These new details show the creative design that’s gone into the development of each portal, with Calypso Lagoon alone offering a wide variety of options to fill the day while honoring the beauty of Grand Bahama and celebrating Bahamian culture,” said Christine Duffy, president of Carnival Cruise Line.

 

Friday, 13 May 2022

Carnival Cruise Line Breaks Ground on Cruise Port on Grand Bahama Island

Carnival Cruise Line Breaks Ground on Cruise Port on Grand Bahama Island


Carnival Cruise Line in cooperation with the Grand Bahama Port Authority and the Government of The Bahamas, today held a groundbreaking ceremony for its new cruise port destination on Grand Bahama Island.

Carnival Cruise Line President Christine Duffy; Bahamas Prime Minister The Honourable Philip Davis; Bahamas Deputy Prime Minister The Honourable I. Chester Cooper; Minister for Grand Bahama The Honourable Ginger Moxey; and The Grand Bahama Port Authority Acting Chairman Sarah St. George; along with Carnival Corporation CEO Arnold Donald and representatives from Carnival Corporation and the local community used ceremonial shovels to officially mark the beginning of construction.

“With the start of this Carnival project, Grand Bahama is now on the better side of reaching its true economic potential,” said The Honourable Philip Davis, Prime Minister of The Bahamas. “This investment will provide much-needed jobs but will also signal new hope for the island’s recovery.”

The new Carnival Grand Bahama cruise port destination, expected to open in late 2024, is being developed on the south side of the island and will continue to serve as a gateway to Grand Bahama while also offering guests a Bahamian experience with many exciting features and amenities, along with business opportunities for the residents of Grand Bahama, the company said, in a press release.

“As we celebrate our 50-year partnership with The Bahamas, today’s groundbreaking on our incredible new Grand Bahama destination represents an opportunity to collaborate with the government and people of Grand Bahama – to contribute to the local economy through job and business opportunities, meaningfully engage with local communities, and further expand our experience offerings for our guests who will have a breathtaking new port of call to enjoy,” said Carnival Cruise Line President Christine Duffy. “Our sincere thanks to the government of The Bahamas and The Grand Bahama Port Authority for their continued support as we begin construction. Our guests already love The Bahamas, and we are certain this new project will give them even more reason to want to visit.”

The Grand Bahama Port Authority Acting Chairman Sarah St. George commented: “The new Carnival cruise port destination will have a monumental impact on our island’s economy, including a panoply of new business opportunities, a huge surge in tourist visitors, as well as increased activities for established businesses. It is transformational in the true sense of the word. We are immensely grateful to Carnival for choosing Freeport and Grand Bahama for this flagship project. Today, we mark this incredible achievement made possible by the efforts of Carnival with The Grand Bahama Port Authority, Port Group Limited, the Grand Bahama Development Company and Freeport Harbour Company, and the Government of The Bahamas. A project of this magnitude is only possible through genuine collaboration. Grand Bahamians have withstood life-changing challenges, particularly in recent years. Despite these, Carnival never wavered in their commitment to building their next cruise port in Freeport. We are very proud to have played our part to the best of our ability towards making this a reality.”

The cruise port development includes a pier that accommodates up to two Excel-class ships simultaneously welcoming guests to the white-sand beach The Bahamas are known for. Guests will be able to explore and enjoy Grand Bahama by way of the sea, via a dedicated shore excursion dock, or by land, via the dedicated ground transportation hub. The cruise port itself will also feature an area designated as a nature reserve and an interior pool feature, along with many Bahamian-operated retail, food and beverage options for guests to enjoy.

“The Carnival groundbreaking is very significant to the residents of Grand Bahama. This development signals opportunities for creatives, vendors, and small and medium-sized businesses, and represents our commitment to collaboration with local and international partners for the betterment of our island,” said The Honourable Ginger M. Moxey, Minister for Grand Bahama.

Added Deputy Prime Minister and Minister for Tourism, Investment and Aviation The Honourable I. Chester Cooper: “The cruise port is an integral part of our plan to restore Grand Bahama to economic viability. Carnival will play a critical role in stimulating our economy and shining a light on Grand Bahama as a rejuvenated and premier destination in our country and the region. We believe the excitement of what is happening on Grand Bahama will be contagious.”

Friday, 10 December 2021

Margaritaville To Operate Cruise Brand; Does Deal with Bahamas Paradise Cruise Line

Margaritaville To Operate Cruise Brand; Does Deal with Bahamas Paradise Cruise Line


Margaritaville Resorts & Hotels will operate a cruise brand in 2022, and announced a partnership with Bahamas Paradise Cruise Line.

The Margaritaville Paradise, the former Grand Classica, will launch service on April 30 after what is expected to be an extensive refit at Grand Bahama.

The Florida-based hotel group has long been rumoured to be looking at entering the cruise industry and now gets in with an existing marine and hotel operations base that can be mixed with its hotel and resorts brand and client database.

The vessel will sail under the Margaritaville at Sea brand, and the hotel group anticipates adding more ships, referring to the Margaritaville Paradise as its first vessel.

The company said the Margaritaville Paradise will continue operating two-night sailings from the Port of Palm Beach to Freeport, Grand Bahama Island.

“To me, the only thing better than being on a beach by the ocean is to be on the ocean. Now you can follow in our wake,” said singer, songwriter and best-selling author, Jimmy Buffett, in a prepared release. 

“Margaritaville at Sea will be a new, exciting, and fun way for guests to escape and vacation in Margaritaville,” said John Cohlan, CEO of Margaritaville. “From oceans to lakes, Margaritaville has an organic tie to the water and with Margaritaville at Sea, we’re able to put our iconic lifestyle, resort experiences, and elevated service directly on the sea. We look forward to seeing guests on, and in, Paradise.”

“We’re excited about this new partnership as we launch Margaritaville at Sea out of the Port of Palm Beach. We are incredibly proud of what we’ve built at Bahamas Paradise Cruise Line and are appreciative of our loyal customers and trade partners who have stood by us through so much. We’re excited about this next phase of our evolution, rebranding as Margaritaville at Sea. The collaborative concept will add a different dimension to the cruising industry, appealing to a new audience of travellers,” added Oneil Khosa, CEO of Bahamas Paradise Cruise Line, who will serve as CEO of Margaritaville at Sea.

“Margaritaville at Sea will provide guests with Margaritaville’s authentic culture, entertainment, and food en route to a beautiful destination in Grand Bahama Island. The experience will be complemented by an unmatched, personalized approach to guest service from start to finish via valet service and exclusive cruise terminals for smoother embarkation and disembarkation. It’s the perfect partnership in paradise," Khosa said.

While multiple sources in the industry told Cruise Industry News earlier this week that Margaritaville bought the cruise line, Bahamas Paradise denied this and in a statement said the ownership was "100% still the same."

Thursday, 10 October 2019

Carnival returning to Grand Bahama

Carnival returning to Grand Bahama

Carnival Pride

Carnival Cruise Line will resume regular calls to Grand Bahama beginning Oct. 11, when the Carnival Pride will dock in Freeport.  
The Carnival Elation will follow on Oct. 13 and the Carnival Freedom on Oct. 15.
Carnival Pride departed Baltimore on Oct. 6 on a weeklong cruise with nearly 2,400 guests.  
Between now and the end of the year, Carnival expects to do 39 calls in Freeport, bringing more than 100,000 visitors.
Some 15 shore excursions will be offered, including The All-Inclusive Beach Club; A Select Retreat with Beach and Water Toys; and the VIP Luxury Sail.
Freeport has been recovering from Hurricane Dorian, which hit Grand Bahama on Sept. 1.

Tuesday, 1 October 2019

Carnival Corp. building private destination on Grand Bahama

Carnival Corp. building private destination on Grand Bahama

Image result for Grand Bahama private island

Carnival Corp. and the Bahamas government signed development agreements that pave the way for a Carnival-run port destination on Grand Bahama and the expansion of the company's private island Half Moon Cay.
Among other things, the agreements provide for the construction of a pier at Half Moon Cay, which until now has been a tender port.
Carnival said the Grand Bahama project will represent an investment of over $100 million, and the development on Little San Salvador, where Half Moon Cay is situated, will be an estimated $80 million investment over time.
Once environmental and other permitting processes are completed, construction for both projects is projected to start by mid-2020. 
Carnival and the Bahamas said the projects are expected to play an important role in the country's recovery from Hurricane Dorian. They said construction parameters will be designed to meet or exceed guidelines for "being able to mostly withstand the impact of a Category 5 hurricane." Carnival's plans for both projects were laid well before Dorian. 
The Grand Bahama project is intended primarily for Carnival Cruise Line and will be its first dedicated private destination in the Bahamas.
Some Carnival Cruise Line ship call at Half Moon Cay, which is primarily used by Holland America Line. 
Carnival Corp. said the current development on the western side of Little San Salvador covers less than 3% of the 2,400-acre island. The new addition will be on the northern part of the island and include a pier able to accommodate larger ships. The beaches of Half Moon Cay will continue to be the main attraction, Carnival said.

Sunday, 8 September 2019

Trump Asks Cruise Lines for Housing Assistance in the Bahamas

Trump Asks Cruise Lines for Housing Assistance in the Bahamas

Supplies being loaded onto the Norwegian Breakaway for the Bahamas
U.S. President #DonaldTrump has asked cruise lines to further help in the Bahamas by providing housing assistance in a post on Twitter.
"The @USCG, @FEMA, and all others, along with other countries that have been helping, have been asked to move people in the badly hit sections of the Bahamas to other sections of the Bahamas that were not hit – and that are in good condition. Any cruise ship companies willing to act as stationary housing, etc., I am sure would be appreciated!"
Cruise lines are no stranger to lending their ships for aid as FEMA previously chartered the Carnival Fascination and Grand Celebration following hurricanes in 2017; Carnival also chartered ships to FEMA following Hurricane Katrina to help house emergency workers. 
Displaced residents and emergency workers in Grand Bahama will be short on housing, with cruise ships, ferries and accommodation vessels potentially being able to assist. 
The cruise lines have stepped up significantly in the Bahamas, delivering supplies, relief workers and even helping to evacuate. 

Friday, 6 September 2019

MSC Group joins international Bahamas hurricane relief effort

MSC Group joins international Bahamas hurricane relief effort

Image result for MSC seaside

The vast container shipping conglomerate behind MSC Cruises is to provide temporary shelters to people left homeless due to the destruction caused by Hurricane Dorian.

MSC Group’s initial efforts will focus on semi-permanent prefabricated modular housing in the areas most affected by the hurricane as well as making ships available for cargo from the US to the Freeport and Marsh Harbour container terminals.

The operation will involve its cargo shipping, cruising and its charitable foundation.

The latest aid initiative came as the death toll from Hurricane Dorian rose to 23 with fears that numbers could rise at least into the hundreds given the number of people missing across the island nation.

An estimated 76,000 people have been left in need of food and shelter with the International Red Cross estimating that 45% of homes on Grand Bahama and the Abacos – some 13,000 properties – were severely damaged or destroyed.

Dorian hit the Bahamas as a category 5 hurricane with winds reaching 185mph, matching the highest ever recorded at landfall, and stayed over affected areas for two days.

A fleet of ships from various cruise lines has been deployed on aid missions to the islands.

Royal Caribbean ships are to be re-deployed over the next few weeks to tender outside of Freeport, the Bahamas carrying goods and meals. This operation began with Empress of the Seas delivering 10,000 meals and 10,000 bottles of water.

The company is also sending container ships with emergency supplies including 47,000 bottles of water, 362 generators, 250 tarpaulins, 25,000 square feet of plywood, 55,400 nappies and 7,500 pounds of pet food.

Carnival Cruise Line is to divert the ships Carnival Pride and Carnival Liberty next week to deliver food, water and relief supplies in addition to an agreement to run shipments of aid by container ship.

Image result for carnival pride

The latest aid initiative came as the death toll from Hurricane Dorian rose to 23 with fears that numbers could rise at least into the hundreds given the number of people missing across the island nation.

An estimated 76,000 people have been left in need of food and shelter with the International Red Cross estimating that 45% of homes on Grand Bahama and the Abacos – some 13,000 properties – were severely damaged or destroyed.

Dorian hit the Bahamas as a category 5 hurricane with winds reaching 185mph, matching the highest ever recorded at landfall, and stayed over affected areas for two days.

A fleet of ships from various cruise lines has been deployed on aid missions to the islands.

Royal Caribbean ships are to be re-deployed over the next few weeks to tender outside of Freeport, the Bahamas carrying goods and meals. This operation began with Empress of the Seas delivering 10,000 meals and 10,000 bottles of water.

The company is also sending container ships with emergency supplies including 47,000 bottles of water, 362 generators, 250 tarpaulins, 25,000 square feet of plywood, 55,400 nappies and 7,500 pounds of pet food.

Carnival Cruise Line is to divert the ships Carnival Pride and Carnival Liberty next week to deliver food, water and relief supplies in addition to an agreement to run shipments of aid by container ship.

Sandals Resorts International has responded with help through its SRI Foundation.

Deputy chairman Adam Stewart said: “All three of the Sandals properties in the Bahamas have been unaffected which gives us the opportunity to focus on recovery and assisting however we can.

“We are proud to be working with the government of Jamaica and the Global Tourism Resilience and Crisis Management Centre to help our neighbouring island of the Bahamas who parts of which were badly affects by hurricane Dorian.

“The foundation, through the efforts of those who have supported us thus far, donated $10,000 worth of water, as a first gesture to those in Abaco, through our partner the Bahamian non-profit group HeadKnowles. A partner of Sandals has also donated $100,000 worth of cleaning material which we will also be collecting in the next 48 hours.”

MSC Group through its MSC Mediterranean Shipping Company has been present in the region for 20 years as the leading cargo import and export operator in the Bahamas. Its local headquarters are based in Freeport, Grand Bahama.

Gianluigi Aponte, executive chairman and founder of MSC Group, said: “It is heartbreaking to see the impact and devastation that Hurricane Dorian has brought over the Bahamas and its population. The thoughts and prayers of my entire family are with the people of the Bahamas and their families and loved ones.

Image result for MSC cargo ship

“As a family company and one that has lived off the sea for over 300 years, we are fully committed to supporting both immediate and longer-term relief and recovery efforts in the Bahamas.

“Our businesses have long been closely tied to the Bahamas and its people, with a rich history spanning over many decades. We now look forward to supporting their efforts to rebuild and recover in every way we can and through all our businesses.”

Carnival Cruise Line president Christine Duffy said: “The devastation of the Bahamsa is truly tragic and heartbreaking and we are keeping them in our thoughts as we continue to offer our support and assistance.”

The US states of North and South Carolina are at risk of dangerous storm surges today before the hurricane moves towards Nova Scotia at the weekend.

Thursday, 5 September 2019

Royal to deliver 20,000 meals daily to Grand Bahama

Royal to deliver 20,000 meals daily to Grand Bahama

Devastation in the Abacos, northern Bahamas
Damage caused by Hurricane Dorian.
Royal Caribbean Cruises Ltd. has forged an ambitious plan to deliver 20,000 meals a day to Grand Bahamas residents who are labouring to recover from Hurricane Dorian.
The first ship, the Empress of the Seas, is scheduled to arrive on Sept. 4 with 10,000 cold meals, which will be tendered in for distribution ashore. Thereafter, the plan is to raise the number of meals to 20,000.
Following the first effort by Empress, the Symphony of the Seas and the Celebrity Equinox will both be visiting Grand Bahama on Friday.
Each day, Royal will take one of its ships headed for the Bahamas or the Caribbean and divert it for several hours to deliver on the commitment.
Richard Fain, chairman and CEO of RCCL, said paying guests won't notice any difference in the foodservice on board, but the itineraries will be tweaked for the near future so that a sea day may be substituted for a certain port call or vice versa.
Fain said the plan was hatched mid-morning on Wednesday as company officials considered how they could best provide relief.
"It's hard to get your hands around what total devastation is like," Fain said in an interview. "You don't even know what the issues are."
But one certain thing, Fain said, is that people need to keep eating, and many no longer have the means to feed themselves.
"If the refrigerator is out if the stove won't turn on, what do you do? They need good, warm healthy food. Now they may not be receiving our normal cruise line fare, but they will think this is the best dinner they've ever had," Fain said.
Royal Caribbean will cook the food in its ships and coordinate with a cargo operator that will be delivering water and canned goods separately. The distribution will be handled by the Bahamian government, by churches, by the Bahamas Feeding Network, a Nassau-based entity that has a long-term partnership with RCCL, and by chef Jose Andres' World Central Kitchen.
Fain said that the plan is still coming together and that given the chaotic post-storm conditions in Freeport, will have to be modified as needed.
"There are going to be problems, but we're determined to figure it out," Fain said.
The tentative plan also calls for kitchen equipment to be brought to Freeport to begin making meals onshore at the Grand Bahama Shipyard, where there's an existing kitchen for 500-600 employees, and at the kitchen at the Grand Lucayan Resort.

Sunday, 19 November 2017

Carnival Corp. to proceed cautiously with Ocean Medallion

Carnival Corp. to proceed cautiously with Ocean Medallion

Arnold Donald, left, with Travel Weekly's Arnie Weissmann at CruiseWorld. Photo Credit: Creative Focus
FORT LAUDERDALE -- Carnival Corp. is taking a slow approach to introducing Ocean Medallion technology, making sure it works right and is delivering the services that customers really want, CEO Arnold Donald said Friday at Travel Weekly's CruiseWorld.
Speaking to travel agents at the conference, Donald said the technology is so transformational that Carnival Corp. doesn't want to create a future shock for past passengers.
The Ocean Medallion is a wearable disc that can be worn as a pendant, wristband or clip. Besides functioning as a stateroom key and streamlining the boarding process, the device is billed as a "personal concierge." When used in tandem with the Ocean Compass app, the Ocean Medallion will enable passengers to make dinner reservations, order drinks to be delivered where they are located, receive excursion invitations based on interests, and play casino games anywhere on the ship.
"We've got to be really intelligent about how we introduce this because it's different," Donald said.
Carnival Corp. did a multimillion-dollar upgrade of the Regal Princess' terminal at Port Everglades to create a new embarkation experience. "When guests walk through that terminal, it doesn't feel like what they're used to, so we want to manage all the unintended reactions," Donald said.The first ship to have the Ocean Medallion, Princess Cruises' Regal Princess, was to offer it on the entire 3,560-passenger ship starting Nov. 13, but the rollout has been scaled back to select guests and groups.
The MedallionNet rapid Internet service, which is in use on the whole ship, is drawing rave reviews, Donald said.
Carnival Corp. is targeting the 2018 first quarter for a wider introduction of the Ocean Medallion. "The guests will decide what they want, how they want it when they want it. That's why we're introducing it slowly to make sure we get it right because it's truly transformational," Donald said.
Carnival is also moving deliberately on developing a new $200 million beach destination in Grand Bahama. Donald said Carnival signed a deal to build the destination just before a change in government in the Bahamas.
"We're working closely with the new government to make sure we've got the right location, the right development concepts and that it will work for the locals," Donald said. "It's not just a matter of building a destination, but building a destination that's woven through the local community. We hope to have that destination completed in the next few years, but it is a process."
Donald was also asked why Carnival sells through warehouse club Costco, which uses gift cards convertible to cash as a rebate when club members buy cruises
"I don't have an easy answer for any of these big-scale folks that go low-cost," Donald responded. "You have to match up your business where it really will compete effectively."
He said agents that provide personal service and client understanding will not suffer from bottom-feeder competition, but he said Carnival will look at the issue. "We would prefer to see strong pricing," he said. "There's no big reason to be discounting today."

Monday, 21 August 2017

Bahamas Paradise Cruise Line to use Costa ship

Bahamas Paradise Cruise Line to use Costa ship

Image result for Costa neoclassica
Costa Neoclassica

Bahamas Paradise Cruise Line has received approval to add a second vessel cruising to Grand Bahama from the Port of Palm Beach.
Bahamas Paradise said that next year it will add the Costa Cruises ship neoClassica. The neoClassica will leave Costa's fleet in March.
The port commission voted 5-0 to approve the line's plan, which will result in daily cruises to Grand Bahama starting in April 2018. The line currently sails to Grand Bahama every other day.
Bahamas Paradise operates the 1,500-passenger MV Grand Celebration on a schedule that departs the Port of Palm Beach in the evening, spends all day docked in Freeport the following day, and returns overnight to the Port of Palm Beach. The ship sailed for Carnival Cruise Line as the Celebration from 1986 to 2008.
The ship will do the same itinerary to Grand Bahama as the Grand Celebration.
The port projects that with two ships offering two-day cruises at 60% occupancy, it will attract 765,000 passengers.

Thursday, 17 August 2017

Private islands 2.0: More than a day at the beach

Private islands 2.0: More than a day at the beach

A rendering of Ocean Cay MSC Marine Reserve, a 95-acre outcrop about 65 miles east of Miami.

Thirty years ago, the idea of going to a private island in the Bahamas was enough to get cruise passengers excited. A piece of rock with a strip of beach, a barbecue for lunch and some basic watersports was the formula, and it worked fine at the time.

But now, cruise lines are launching a new set of islands or upgrading old ones, adding luxury amenities and enhancements large and small, all meant to turbocharge the guest experience.

These 2.0 versions of private islands have better bars, acres of lounge chairs, more shade, improved landscaping and easier accessibility. Many have features such as ziplines, spas and deluxe beach pavilions. Even an entertainment amphitheater is in the works at MSC Cruises' project.

"They're definitely trying to make it more of an upscale experience," said Roger Blum, principal at Cruise & Port Advisors, a Miami consulting firm.

For cruise lines, private islands have become another front in the competitive battle that already includes ship design and construction, advertising and marketing strategies, field sales forces and travel agent relations.

All hope that cruise passengers will want to spend time on their islands, enjoying the white sands, leafy pathways, swimming pools, bars and recreation gear. None can afford to be left behind.
MSC's Ocean Cay

One of the most ambitious projects underway is the Ocean Cay MSC Marine Reserve, a 95-acre outcrop about 65 miles east of Miami, near the Bahamian island of Bimini. The property had previously been used to mine sand and has very little in the way of natural vegetation or tourism infrastructure.

MSC has budgeted $200 million to transform the island into an attraction that its ships can use day and night.

"Our aim is to turn an industrial wasteland into a thriving environment for man and nature alike, bringing the island and its surrounding waters back to their original state," MSC executive chairman Pierfrancesco Vago said in a January ceremony to mark the start of construction.

Until recently, MSC lacked the deployment in the Caribbean to justify the expense of a private island. But with the arrival of the MSC Seaside in November, the cruise line will have two big new ships sailing from Miami, plus two ships serving European winter fly-cruise passengers from Havana.

Together, the ships could send nearly 700,000 passengers a year to the island. Ocean Cay MSC Marine Reserve is scheduled to open in November 2018.
Carnival Cruise Line, which plans to build a beach destination on Grand Bahama island, already has a custom-built port at the island of Roatan in Honduras. Photo Credit: TW photo by Tom Stieghorst
Carnival Cruise Line, which plans to build a beach destination on Grand Bahama island, already has a custom-built port at the island of Roatan in Honduras. Photo Credit: TW photo by Tom Stieghorst
Carnival's private Bahamian beach

Also putting together an outpost for its flotilla sailing in the Caribbean and the Bahamas is Carnival Cruise Line, which is the largest operator without a dedicated private island in the Bahamas.

In May, Carnival signed a long-awaited agreement to build a 226-acre private beach attraction on the eastern part of Grand Bahama Island. The northerly location is convenient to Carnival ships up and down the East Coast, cruising from cities such as Baltimore; Norfolk, Va.; Charleston, S.C.; Jacksonville, Fla.; and even New York.

Carnival's year-round deployment in the Caribbean and Bahamas means it can justify the investment, estimated by the Nassau Tribune at $100 million.

At a signing ceremony, Carnival Corp. CEO Arnold Donald said Carnival had been working for the better part of 15 years to establish a "new and authentic" Bahamian port experience. 

"I am very pleased that this port is now on track to become a reality," he said.

The as-yet-unnamed Carnival port will rank as "the largest purpose-built cruise facility ever constructed in the Bahamas," Donald said. It is eventually expected to host up to 1 million passengers a year.
Royal Caribbean International is planning to add a permanent pier to its private island CocoCay, timed to the debut of the Symphony of the Seas next spring.
Royal Caribbean International is planning to add a permanent pier to its private island CocoCay, timed to the debut of the Symphony of the Seas next spring.
Bigger ships, bigger private islands

One reason that private beach attractions are getting bigger is that the ships going to them are getting bigger.

When Eastern Steamship Lines opened a private Bahamian island on Little Stirrup Cay in 1983, it was sailing the 962-passenger Emerald Seas there on three- and four-night cruises.

Today the successor to Eastern, Royal Caribbean International, has three ships that carry 5,400 passengers each at double occupancy. To accommodate them, Royal is upgrading the island, now called CocoCay.

The first step is to add a permanent pier, so guests don't have to take tenders from the ship to get ashore. When Disney Cruise Line opened its Castaway Cay island in 1998 with its own pier, it became the new standard for passenger convenience, as guests could easily come and go from the ship during a daylong stay.

"The installation of the fixed pier will allow for the additional safety of the cruise passengers and employees on the cay where they will be able to have direct access to the Island instead of tendering boats," Bahamas prime minister Perry Christie said in announcing the $40 million project.

On Grand Bahama, Carnival's plan includes a pier that can dock two 3,000-passenger ships at once. MSC is also planning to dredge a channel and build a pier for its large ships, making them easier to offload.
Cabanas on Royal Caribbean’s CocoCay.
Cabanas on Royal Caribbean’s CocoCay.
At CocoCay, after building the pier, a second phase of Royal's improvements will include a new craft marketplace, a shore excursion building, a bike and equipment rentals structure and a transportation center. Plans also call for a building for suite guests, a new active aquatic zone, additional food and beverage venues and more infrastructure and landscaping, Christie said.

A third phase is expected to add a ropes course, zipline, water park, lagoon cabanas and pools, Christie said. The $150 million project is targeted for completion by 2019, with the dock opening timed to the debut of the Symphony of the Seas next spring.

In making its improvements, Royal is keeping up with rival Norwegian Cruise Line, which opened a new island port of call in Belize with many similar features in 2016 and is in the process of upgrading its resort at Great Stirrup Cay, just a stone's throw from the smaller CocoCay.
Norwegian Cruise Line has built jetties to help reduce beach erosion at Great Stirrup Cay in the Bahamas. Photo Credit: TW photo by Tom Stieghorst
Norwegian Cruise Line has built jetties to help reduce beach erosion at Great Stirrup Cay in the Bahamas. Photo Credit: TW photo by Tom Stieghorst
Norwegian re-engineers its island

By most accounts, Great Stirrup Cay was the cruise industry's original private island, purchased by Norwegian in 1977. Guests go ashore in 300-person tenders with ramps that drop from the bow.

Norwegian has made improvements over the years but nothing as dramatic as those it made in 2016-17.

The line has learned from 40 years of operations what works and what doesn't. On a recent visit, Carlos J. Gonzalez, director of out-island projects at Norwegian, explained some of the new enhancements.

For one thing, Norwegian has re-engineered the beach, which drew complaints that it was too rocky. It built a jetty to block sand from eroding and found a sand mine on the island so it doesn't have to rely on dredged sand full of shell bits.

Norwegian has installed more irrigation to keep vegetation green and growing. It has focused on four or five trees that thrive in the Bahamas to introduce more of a canopy on the 72-acre property.

"One of the things we're trying to do is have a lot more shade," Gonzalez said. "So we're buying trees that are much more mature and things that will cast a lot more shade."
A cabana at Great Stirrup Cay. Photo Credit: TW photo by Tom Stieghorst
A cabana at Great Stirrup Cay. Photo Credit: TW photo by Tom Stieghorst
There's also more pavement in place, making it easier to move between the shops, bars, recreation centers and cabanas.

Seating areas at the bars have been upgraded, and table servers will be available for some ships. There's more live music planned at the bars, some of which will have added table umbrellas.

"So we're trying to create these spaces where people can come and hang out," Gonzalez said. "What's happening now is they'll come, eat and then run back to the beach, and you don't get that experience where maybe you'd meet a new friend or something."

When it comes to service, Norwegian has learned that speed counts. At the bars, machines have been added to make frozen and mixed drinks, cutting wait times in half. 

The same goes for food. At the main restaurant, two small bars were demolished and rebuilt as larger outbuildings connected with pathways, to ease congestion. The grill has been streamlined from four lines to two.

"The food is fresher, turns over faster," Gonzalez said.
Ziplining at Norwegian Cruise Line’s Harvest Cay in Belize. Photo Credit: TW photo by Tom Stieghorst
Ziplining at Norwegian Cruise Line’s Harvest Cay in Belize. Photo Credit: TW photo by Tom Stieghorst
Nearby covered seating areas have also been decked, so that people aren't eating in the sand. That has the side benefit of making the area easier to clean. More landscaping suppresses windblown sand and dust.

"We wanted to make it seem like you're not just having a picnic on the beach," Gonzalez said. "You're on vacation. You're in a wonderful place."

Another small improvement: Norwegian is now making ice on site, which means better quality.

"These aren't terribly exciting things for the guest," said Gonzalez, "but they're things that make the guest experience much better, so the quality of the food, the freshness is much better."

On a bigger scale, Norwegian has built an infirmary with eight patient rooms, so that multiple cases of sunburn, sprained ankles, heat exhaustion or insect bites can be treated. More serious injuries don't necessarily have to be sent back to the ship or evacuated by helicopter to Nassau anymore.

Thirty custom-made underwater sculptures have been added to the snorkel garden. There are more and bigger bathrooms, including two family ones that are ADA-compliant.

Norwegian has rebuilt the private cabanas, making them larger with better amenities, such as refrigerators, and with more vista-like views of the beach. They have ramps to improve accessibility.
A bar at Norwegian’s Great Stirrup Cay. Photo Credit: TW photo by Tom Stieghorst
A bar at Norwegian’s Great Stirrup Cay. Photo Credit: TW photo by Tom Stieghorst
After Hurricane Matthew raked Great Stirrup Cay in September 2016, Norwegian did a redesign to reduce erosion through a combination of more concrete foundations and more local plantings.

The really fancy side of Great Stirrup Cay is still under construction. It will initially include 16 air-conditioned, oceanfront cabanas for use by guests of the Haven, Norwegian's secluded onboard luxury enclave. The cabanas will have locking doors, restrooms, covered patios and, in some, even bedrooms.

Adjacent will be a new five-bay spa, also air-conditioned, with a nice lobby, a deck and its own private beach. 

"It brings exclusivity and just a higher level of service, and of course luxury," Gonzalez said.

On its island, MSC plans something similar for its exclusive Yacht Club guests.
Disney Cruise Line’s private island Castaway Cay in the Bahamas. Photo Credit: TW photo by Tom Stieghorst
Disney Cruise Line’s private island Castaway Cay in the Bahamas. Photo Credit: TW photo by Tom Stieghorst
Evolution of islands parallels ships

Blum, of Cruise & Port Advisors, recalls visiting Great Stirrup Cay in 1977 on a preinaugural voyage of the 756-passenger Sunward II, operated by Norwegian Caribbean Line, as it was then known.

"The original concept was pretty cool," he recalled. "Pull up to the beach and have this beach barbecue, and you were the only people there. That concept is still really cool, but it's not quite as intimate with thousands of people as it was on a 500- [to] 600-passenger ship."

Blum said the evolution of private islands has mirrored the evolution in cruise ships, which are almost nothing like the 1977 versions. "They're still ships, but the amenities and expectations have totally changed."

There are several reasons why cruise lines continue to increase their level of investment in private destination development.

One is that it gives them greater control over the entire experience. They can design the docks, the shopping and the excursion staging to what is ideal for cruise lines, or even to their specific brand and ships.
When Disney opened Castaway Cay in 1998 with its own pier, it became the new standard for passenger convenience. Photo Credit: TW photo by Tom Stieghorst
When Disney opened Castaway Cay in 1998 with its own pier, it became the new standard for passenger convenience. Photo Credit: TW photo by Tom Stieghorst
Another reason, Blum said, is that lines have greater say over who comes and goes. As a recent flare-up of concern over passenger harassment at the port of Falmouth in Jamaica shows, there are different levels of control, depending on whether a private port is connected to the mainland, or completely isolated, as at Great Stirrup Cay.

There are also financial reasons. At private islands, any ancillary spending the passengers might do on food and beverage, excursions, shopping or equipment rental flows to the cruise line rather than the destination.

However, Blum said the profit motive tends to be overstated. "On the one hand, yes, they're controlling the revenue flows, but they're paying a lot of expenses. It's not cheap to run a private island. That's not to say that at the end of the day it's not a profit center. But I think the real advantage to the cruise lines is driving demand for the cruise."

Passenger demand for private islands is strong. Blum said the cruise lines freely admit that their custom-built destinations are consistently the best-rated ports of call on their Bahamas/Caribbean itineraries. They're able to tailor the experience to what guests say they desire, he said.

"It's a really fun, cool experience on these islands," Blum said. "The waters are great. It's really a great day. If you're sitting at home visualizing what a Caribbean-Bahamian beach should look like, these islands are beautiful places."