Tuesday, 18 October 2016

Carnival gets OK to expand Long Beach Cruise Terminal

Carnival gets OK to expand Long Beach Cruise Terminal

Long Beach Cruise Terminal
The Long Beach Cruise Terminal and the Queen Mary Hotel. Photo Credit: TrekandShoot/Shutterstock

Carnival Cruise Line has inked a deal to nearly triple the size of its terminal in Long Beach, Calif., from approximately 66,000 square feet to 142,000 square feet.
The deal between the cruise line and landlord Urban Commons and the City of Long Beach will enable larger ships to use the port.
Carnival has operated the Long Beach Cruise Terminal since 2003, using an area of the Geodesic Dome. The agreement gives Carnival 100% use of the Dome, not only allowing for larger ships but also providing the space required for both arriving and disembarking guests to access the terminal.
Carnival president Christine Duffy said the expansion will make Long Beach one of Carnival’s largest homeports.
Construction is slated to be completed in late 2017. During the construction period, measures will be taken to “ensure a continued smooth operational flow and high standard of customer service for cruise guests,” Carnival said.
Earlier this year, the city selected Urban Commons, a real estate company, to assume the lease of the nearby Queen Mary, the former ocean liner now serving as a floating hotel. Urban Commons plans to renovate the Queen Mary’s guestrooms and restaurants over the next year and redevelop 45 shoreside acres into an entertainment district. Its plans call for a hotel, restaurants, shops, a marina, an amphitheater and a Ferris wheel.
Carnival said it is working with Urban Commons on enhancements to the area surrounding the dome and the Queen Mary, as well as ways to increase parking.
The Carnival Inspiration and the Carnival Imagination currently operate three- and four-day Baja cruises year-round from Long Beach. The Carnival Miracle sails seven-day voyages to the Mexican Riviera and 14- and 15-day cruises to Hawaii and Alaska from Long Beach.  

Monday, 17 October 2016

Viking to sail ocean cruises in Asia, Australia and Alaska

Viking to sail ocean cruises in Asia, Australia and Alaska

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Viking Cruises chairman Tor Hagen gives a presentation on the Viking Star. Photo Credit: Tom Stieghorst

ONBOARD THE VIKING STAR — Viking Ocean Cruises will expand its horizons to Asia, Australia and Alaska, company chairman Torstein Hagen said.
The rapidly expanding ocean line will deploy its fifth ship, Viking Spirit (due for completion in June 2018) to the Far East and Australia in the winter of 2018. It will then move the ship to Alaska for the summer of 2019, Hagen said.
Hagen called Alaska a “serene” experience. “A ship like this suits well for the quiet environment of Alaska,” Hagen said in a presentation to reporters and travel agents.
In Asia and Australia, Hagen said the Viking Spirit will cruise between Bangkok and Hong Kong, and between Sydney and Auckland, New Zealand. He said it will be possible to book a 93-day cruise from Auckland to Vancouver.
“In the old days people used to call this a Circle Pacific cruise. Many of our guests like long cruises and to get away from bad weather, particularly in the Northeast, is not a bad thing,” Hagen said.
Viking Star, the first of six identical ocean ships to be built for Viking, is on its way to San Juan to begin the line’s first cruises in the Caribbean, a series of 10-day sailings. Its second ship, Viking Sea, has remained in Europe for Mediterranean cruises during the fall, winter and spring.
Hagen said he preferred to offer Med cruses in the off-season rather than in the popular summer. “If you have a choice between being in Rome in July and being in Rome in January, I pick January. There are fewer tourists, less temperature, less crowds. And our guests have had enough sun in their lives,” he said.
Viking’s third ocean ship, Viking Sky, is due in February 2017 and its fourth, Viking Sun, is scheduled for October 2017.

Saturday, 15 October 2016

MSC Seaside itinerary tweaked with private isle opening postponed

MSC Seaside itinerary tweaked with private isle opening postponed

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MSC Seaside

MSC Cruises changed the itinerary for the MSC Seaside to reflect the later opening date for its private island near Bimini.
The Ocean Cay MSC Marine Reserve had been slated to open in December 2017, but the opening was pushed back until May 2018. The Seaside is due to enter service in December 2017.
On eastern Caribbean itineraries the new Seaside was to have visited St. Thomas, Nassau and the reserve. It will now go to St. Maarten, San Juan and Nassau between its debut in December 2017 and May. On western Caribbean itineraries, it will visit Nassau instead of Ocean Cay, with the remaining stops in Cayman Islands, Jamaica and Mexico unchanged. 
MSC also said that the MSC Divina will substitute Nassau or Freeport and Martinique or San Juan instead of Ocean Cay, depending on the itinerary.

Friday, 14 October 2016

Bogus agent admits revenge attack on NCL

Bogus agent admits revenge attack on NCL


A penniless ex-nurse was able to set up a bogus travel agency to book and take eight luxury cruises for herself worth £55,000 in five months, a court heard.

She devised the scheme to take revenge on Norwegian Cruise Line after she was bumped off a cruise which she had paid for after losing her passport in Rome.

Kay Hooper, 58, booked penthouse accommodation on all-inclusive deals and spent up to 10 days a time cruising in the Mediterranean, Caribbean, Bermuda and Canada after setting up a bogus business called Travel Connections at her rented home.

Hooper was able to book the trips without even paying a deposit because she told NCL her business was part of the Freedom Travel Group, a subsidiary of Thomas Cook.

She planned to carry on the scam and had booked a total of 54 cruises costing more than £300,000 in total running throughout this year and into 2017.

The cruise line only realised what was going on after she had been on eight cruises in various parts of the world between April and September 2015.

Hooper is a retired nurse who was living on a £270 NHS pension, and various benefits. She has no savings and was living with her husband in a rented house in Torrington, Devon.

She admitted fraud when appearing at Exeter Crown Court and was jailed for 20 months, suspended for two years, given a six month curfew and ordered to pay a £100 victim surcharge, the North Devon Journal reported.

Recorder Mr Timothy Rose made no order for compensation after being told the cruise company is suing Hooper in the civil courts for the £55,493.05 cost of the cruises and £113,827.25 in unpaid deposits for the cancelled trips.

He told her: "You turned yourself into a form of fictitious travel agency and directed your attention against a particular company with which you had previously been a customer.

"You told the police this was because of the way you had been treated when you had problems on a cruise and felt you had been abandoned without help in Rome, although you did receive £750 compensation for this.

"These were quite greedy offences, as is apparent from the fact you took luxury holidays which you did not pay for in penthouse state rooms. There is no doubt at all this was a sustained piece of dishonesty.

"It was moderately sophisticated and required some computer literacy to set it up, but you were bound to be found out in the end."

The judge said he was suspending the sentence because of Hooper's previous unblemished record, poor health, and family responsibilities.

Michael Brown, for the prosecution, said Hooper used an online form to obtain an Abta number in February 2015 and used it to book the eight cruises on ships including the Norwegian Spirit, Norwegian Epic and Norwegian Star.

She also booked further trips for herself or members of her family, but all were cancelled when the cruise company uncovered the scam in October. NCL discovered the fraud after chasing payment for the holidays.

Brown said: "This extraordinary behaviour and fraudulent activity went on over a period to time. It was a sophisticated, planned, and arguably calculated fraud."

Richard Crabb, for the defence, said Hooper suffers from ill health and has been treated for anxiety and depression. She believed sunshine would help her recover.

He said the scheme was always going to come to light and Hooper is now being sued by the cruise company and has offered to repay it at a rate of £50 a month out of her pension and benefits.

He said she is a principal carer for her 87-year-old mother, who spends four days a week at her house.


Carnival Named Most Trusted Cruise Line for 2nd Straight Year

Carnival Named Most Trusted Cruise Line for 2nd Straight Year

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Carnival Cruise Line was voted the Most Trusted Cruise Line in America for the second straight year by Reader’s Digest.

More than 5,000 Americans were asked to rate products that they trust in 40 different categories.  Areas included value, quality, and reliability in the poll. Carnival received the most voted out of all of the cruise lines and will be featured in the October issue of Reader’s Digest.
Christine Duffy, President of Carnival Cruise Line, gave the following statement about the award: “Vacations are more important than ever and as America’s Cruise Line we consider it an honor that our guests entrust us with their well-deserved vacations year after year.
Being named America’s Most Trusted Cruise Line by the readers of Reader’s Digest for two years running is a testament to our focus on providing our guests with unforgettable vacations as well as the incredible effort put forth by our team members, both on board and ashore.”
Carnival added their leading 25th cruise ship this spring with the addition of the their newest and largest cruise ship to date, Carnival Vista. The ship brought many new features to the cruise industry including the first IMAX at sea, the SkyRide aerial attraction, and a huge water park highlighted by the 455 foot long Kaleid-o-Slide.
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Carnival has also expanded upon its exclusive partnerships with Food Network star Guy Fieri with plans to roll out the new Guy’s Pig & Anchor Bar-B-Que Smokehouse on several ships. Guys’ Burger Joint remains one of the most popular eateries on board Carnival Fun Ships. Dr. Seuss Enterprises, serving as the Official Seagoing Headquarters for The Cat in the Hat’s presidential campaign, is part of the fleetwide Seuss at Sea program.
Carnival is also a major supporter of St. Jude Children’s Research Hospital, raising more than $10 million for the hospital since launching its Care to Play:  Carnival for St. Jude Kids program in 2010.  As part of its Honor. Family. Fun. program honoring Operation Homefront, an organization that assists military families, Carnival will be hosting an exclusive shipboard concert for military families by seven-time Grammy Award-winning country music superstar Carrie Underwood aboard the new Carnival Vista when it makes its U.S. arrival in November.
The Carnival Journeys enrichment series, longer cruises with activities that aren’t offered on regular sailings, is also expanding with more than 20 voyages visiting spectacular ports throughout Alaska, Hawaii, the Caribbean, and other destinations.


Fresh from the shipyard—a first peek at Louisiane Steam Boat Re-Fit  (and some juicy new tidbits)

Fresh from the shipyard—a first peek at Louisiane Steam Boat Re-Fit (and some juicy new tidbits)

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Louisiane's refit is complete and the vessel will reposition to its dedicated Quai Louisiane in New Orleans this weekend

'Stylish and opulent' is how French America Line chairman Christopher Kyte describes the new boutique riverboat Louisiane. He also shared a soupçon of fresh details about the vessel and a new hire.
'The fabrics are rich. The furniture and materials probably make it the most luxe riverboat in the world. We can't take credit for the high ceilings; they were there. [Louisiane] will certainly set a new standard here in the US,' Kyte said.
The vessel's refit is complete and Louisiane is in New Orleans where sailings will start Oct. 22 from a dedicated pier, Quai Louisiane, on the west bank of the Mississippi near the Hilton Riverwalk.
Louisiane is the former Columbia Queen, the last vessel built by the Delta Queen Steamboat Co. and just redone from stem to stern during a multimillion-dollar docking. Sailing for French America Line, the vessel will have luxury touches like beignets from Café du Monde, Ladurée macarons from Paris and cuisine by the noted chef Regina Charboneau.
The first two cruises are charters, a four-night sailing for a 'huge US tour company' and a 15-night sailing for a 'huge Asia Pacific tour operator.'
The vessel is 'the perfect size for charters,' Kyte said. 'You only need 150 people, or 75 couples.'
Bookings, he added, are 'phenomenally good' for next year.
Exemplifying the caliber of entertainment is vocalist Barbara Rosene, renowned for interpreting the great music of the 1920s, '30s and '40s, who performs with The Harry James Orchestra and at the Carlyle Hotel in New York. She'll be aboard for the first week.
Newly revealed, after 10 p.m. the brasserie-like Veranda will transform into a late-night spot called Bar Rive Gauche, with soft lighting, French jazz, carafes of red wine and onion soup gratinée. The inspiration was the chic late-night spot of the same name on the SS France, an ocean liner Kyte adored.
As for the new hire, Aidy Alonzo joins next week as director of marketing. Her prior cruise-related positions include senior director of marketing at American Queen Steamboat Co. and at Cruise Planners/American Express, director of on-board revenue management for Prestige Cruise Holdings and director of marketing for Oceania Cruises.
A couple other cruise figures will be signing on as well. Stay tuned, Kyte said.

Norwegian Bliss to debut in Seattle for 2018 Alaska season

Norwegian Bliss to debut in Seattle for 2018 Alaska season

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At 167,800gt, Norwegian Bliss will become the largest cruise ship in Alaska


It's official: Norwegian Cruise Line is calling its 2018 newbuild Norwegian Bliss and will base the ship in Seattle for its inaugural Alaska season after a positioning voyage through the Panama Canal's new locks.
Bliss will sail from Pier 66 where a $30m upgrade is going to vastly expand check-in space, add a VIP lounge and two new passenger boarding bridges.
'Norwegian was the first cruise line to begin cruising to Alaska from Seattle in 2000 and it’s only fitting that we bring our newest ship, Norwegian Bliss, directly to this incredible location,' said Norwegian president and ceo Andy Stuart.
The long-rumored deployment was confirmed Thursday in a ceremony at Pier 66 by Stuart, alongside Port of Seattle ceo Ted Fick and Port of Seattle Commission president John Creighton.
The third ship in the line’s Breakaway-Plus class, Norwegian Bliss will have undisclosed features that optimize it for Alaska. The 167,800gt ship will also become the largest passenger vessel in the region, outsizing Royal Caribbean International's 138,000gt Explorer of the Seas which sailed to the Great Land this year.
Under construction at Meyer Werft, Norwegian Bliss is scheduled for delivery in spring 2018. After a trans-Atlantic cruise and a Panama Canal transit through the new locks, the ship will sail north along the US West Coast, reaching Seattle for the start of the summer season.
Weekly Inside Passage cruises will call at Ketchikan, Juneau, Skagway and Victoria, BC, along with scenic glacier cruising.
Marine life artist Wyland has been commissioned to design the hull artwork for Norwegian Bliss. Known for his iconic whale murals, marine life paintings and sculptures, Wyland raises awareness about the importance of conservation. His design for the hull of Norwegian Bliss will be revealed later this month.
The expansion and upgrades of Pier 66 spring from 2015's historic 15-year agreement between Norwegian Cruise Line Holdings and the Port of Seattle. Collectively they will invest $30m to expand the check-in space by 300% to more than 150,000 square feet and add a VIP lounge with expansive views of Elliott Bay. Two new elevated passenger boarding bridges will be installed, too.
The 15-year lease gives priority to NCLH ships, including those of Oceania Cruises and Regent Seven Seas Cruises, and provides passenger volume guarantees estimated to bring $73m to the port.
'As we cross the one million passenger [movements] mark next year, having the largest vessel scheduled on the West Coast for the 2018 cruise season shows real commitment by Norwegian Cruise Line to invest in Seattle,' Port Commission president Creighton said. 'Larger cruise vessels like the Norwegian Blissmean more passengers, bringing more revenue and jobs to our region.'

Tuesday, 11 October 2016

2 New Icon Class Cruise Ships Ordered By Royal Caribbean

2 New Icon Class Cruise Ships Ordered By Royal Caribbean

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Photo of Anthem of the Seas under construction.
Article by http://www.cruisehive.com/

 Royal Caribbean has announced that it has agreed to order two liquefied natural gas (LNG) powered cruise ships from Meyer Turku in Finland. Even though it is early stages the ships will accommodate around 5,000 passengers each.
The newly designed vessels which are currently known as Icon Class are scheduled to be delivered in the second quarter of 2022 and 2024. The ships will dramatically reduce greenhouse gas emissions with LNG technology.
Richard Fain, chairman and chief executive officer of Royal Caribbean Cruises, Ltd said: 
“With Icon class, we move further in the journey to take the smoke out of our smokestacks.”

“We are dedicated to innovation, continuous improvement, and environmental responsibility, and Icon gives us the opportunity to deliver against all three of these pillars.”
The Icon class ships will mainly be powered on LNG but will also use distillate fuel for ports which can’t accommodate the infrastructure. The cruise line will be announcing further details including design, tonnage and specific details in the future. Until then, Royal Caribbean must still focus on new Oasis and Quantum class ships which are currently on order.
Icon Class

Icon Class
Image By: Royal Caribbean

Cruise curators

Cruise curators

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By Tom Stieghorst

Increasingly, cruise ships are becoming galleries at sea.
In 2005, Denver artist Lawrence Argent crafted a 40-foot-tall blue bear out of fiberglass and posed it peering through the towering glass windows of the Colorado Convention Center.

"I saw it and I loved it," said Joan Blackman, an art consultant for Royal Caribbean Cruises Ltd. "And I said to myself, one day we're going to have the opportunity to have this onboard." 

Nine years later, the company's Quantum of the Seas emerged from a shipyard in Germany with a 32-foot-tall bear, this one pink and made of stainless steel, affixed to the top deck.

"It became an identifier," Blackman said. "And it says a lot about Royal, because they've given you not only something to talk about but it's really kind of intrigued you and made you smile."

Art has always been a background element on a cruise, but increasingly it is stepping into the spotlight. Some lines are spending millions of dollars on art with each new ship.

Blackman, a co-founder and partner at International Corporate Art (ICArt) in Coral Gables, Fla., said the emphasis on art helps drive home the quality of the cruise experience and give cruise lines an extra surprise, a different experience and a conversation item to offer guests.

"They're trying to differentiate themselves, their brands, their ships and create something that is their [unique] characteristic," she said.

Strategies are as varied as the brands. At some lines, art reinforces a national identity that it cultivates or emphasizes heritage and tradition. Other lines want to appear contemporary. 

And some are offering a curated art collection worthy of connoisseurs.

In general, art on cruise ships is becoming more three-dimensional, more interactive and more driven by technological possibilities than in the past, according to Blackman.

Carnival's newest godmother a distinguished, and strategic, choice

Carnival's newest godmother a distinguished, and strategic, choice

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Barber the Godmother of the Carnival Vista

Carnival Cruise Line's choice of an active duty member of the U.S. military, Deshauna Barber, to name its newest ship, got me wondering who the Navy chooses to christen its new warships.

There have been four Navy ships launched this year, including three littoral combat ships, the USS Sioux City, USS Wichita and USS Manchester.  

The Sioux City was christened by Mary Winnefeld, wife of a retired admiral. The Wichita was christened by Kate Lehrer, a novelist and wife of former PBS News anchor Jim Lehrer, who is from Wichita. The Manchester was christened by New Hampshire's senior U.S. Senator, Jeanne Shaheen.

Also named this year was the Navy's second stealth destroyer, the USS Michael Monsoor, named for a former Navy SEAL and Medal of Honor winner who jumped on a grenade in 2006 in Iraq to save his squad.  The ship was christened by his mother. 

It's that tradition of valor and service that Carnival will be tapping into on Nov. 4 when Barber names the Carnival Vista.

Carnival planned the New York City event as a tribute to the military, a group that the cruise industry has increasingly courted. Hundreds of military families were invited to overnight on the ship and attend a gala honoring Operation Homefront, a nonprofit that provides assistance to the families of service members, and featuring a concert by country music super star Carrie Underwood.

Barber will be the icing on the cake. 

The daughter of a retired Army master sergeant who was a member of the special forces, Barber currently serves as logistics commander for the 988th Quartermaster Detachment Unit in Rockville, Md.

She also happens to be the reigning Miss USA. 

Carnival has had beauty queens name its ships before - Miss Universe Yvonne Ryding christened the Jubilee in 1986. It has had a soldier - Iraq POW Jessica Lynch named the Miracle in 2004. And it has had an African-American godmother before - Tracy Wilson Mourning, wife of former Miami Heat center Alonzo Mourning, named the Carnival Breeze in 2012. 

That Barber is all three certainly makes her a distinguished choice. 

The U.S. military is disproportionately rural and Southern, according to demographic studies. As a cruise line with 10 home ports stretching from Galveston to Norfolk and drawing from most of the southern states, Carnival is smart to make the military a target market.

Monday, 10 October 2016

Mitsubishi Heavy to Shrink Shipbuilding Operations -Report

Mitsubishi Heavy to Shrink Shipbuilding Operations -Report

The AIDAPrima built by Mitsubishi Heavy Industries.
The AIDAPrima built by Mitsubishi Heavy Industries.

TOKYO, Oct 9 (Reuters) – Japan’s Mitsubishi Heavy Industries is planning to stop taking new orders for large passenger ships, downsizing its shipbuilding operations due to a slump in orders, the Nikkei newspaper reported on Sunday.
The plans by Japan’s fourth-largest shipbuilder come as new shipbuilding orders have declined 80 percent so far this year, the Nikkei said. Citing unidentified sources, it said the company was considering splitting off its planning and design division and sharing shipyards with other companies.
A spokesman for Mitsubishi Heavy, which also builds aircraft and defence equipment, said the report was not based on information provided by the company and declined further comment.
Mitsubishi Heavy took a 103.9 billion yen ($1.01 billion) loss on its cruise ship construction operations in the year ended March, having delayed the delivery of a cruise ship produced for Carnival Corp by more than a year.
The Nikkei said Mitsubishi Heavy was planning to reduce risks in its shipbuilding operations by focussing on building smaller ships, which have simpler specifications. ($1 = 102.9000 yen) (Reporting by Naomi Tajitsu; Editing by Paul Tait)
(c) Copyright Thomson Reuters 2016.

Wednesday, 5 October 2016

Fire not expected to affect Norwegian Joy delivery

Fire not expected to affect Norwegian Joy delivery

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Norwegian Joy

A fire over the weekend in the construction shed where the Norwegian Joy is being assembled should not impact the delivery of the ship next spring, a spokesman for the Meyer Werft shipyard said.
The blaze took the yard’s fire brigade about 30 minutes to extinguish, spokesman Peter Hackmann said.
“Lucky us, it was no big deal. Damage is very limited,” Hackmann said.
The 3,900-passenger Norwegian Joy is the next Breakaway Plus ship to be delivered to Norwegian. It is being designed for use in China.

Thursday, 29 September 2016

American Queen launching another Mississippi ship next year

American Queen launching another Mississippi ship next year

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The American Queen Steamboat Co. will add a third vessel to its river fleet in 2017. The 340-foot American Duchess is slated to launch on the Mississippi River next June.
“We’re running full these days,” said American Queen President and COO Ted Sykes. “We’ve been scouring the country for more capacity.”
The company’s flagship vessel, the American Queen, is entering its sixth season cruising the Mississippi. The line expanded in 2014, adding the American Empress in the Pacific Northwest. Now in 2017, American Queen will grow again, converting a former gaming vessel purchased from parent company HMS Global Maritime in August into the all-suite Duchess. The river cruise line plans to gut the ship, rebuilding the interior hotel and adding a working paddlewheel.
The four-deck Duchess will carry 166 passengers in 83 suites, including three 550-square-foot owner’s suites and four 550-square-foot loft suites. Other cabin categories will include deluxe suites (450 square feet), outside veranda suites (240 to 330 square feet) and interior staterooms (180 to 200 square feet).
Compared with the American Queen, Sykes said the new ship will offer a more elevated experience.
Two onboard dining venues will be included in the cruise fare, along with beer and wine at dinner, onboard entertainment and shore excursions. The Grand Dining Room will have open seating and be capable of accommodating the entire ship’s capacity.
American Queen plans to operate the American Duchess year-round on the upper and lower Mississippi. Its voyages will include weeklong roundtrip sailings out Nashville and nine-day voyages between Memphis and New Orleans, and St. Louis and Ottawa, Ill. (about 83 miles from Chicago). The Duchess will also overnight in Nashville, a first for the company.
Prices for most sailings start at $2,999 and top out at $9,499 for one of the three owner’s suites. The Duchess will begin accepting bookings for the 2017 season on Oct. 1.

Viking, one of the most interesting stories in cruising, just got more interesting

Viking, one of the most interesting stories in cruising, just got more interesting

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Viking Cruises quietly turned an important corner last week - one that signals the company may be on the cusp of significant growth. 

The transition came through a vehicle called MISA Investments Ltd., which received a $500 million equity infusion from TPG Capital and the Canadian Pension Plan Investment Board.

Few in the cruise world recognize MISA Investments as the parent company of Viking Cruises. I know I didn't. But after the deal, 17% of MISA will be owned by Canada's retirement plan and TPG.

The significance of that is that until now, Viking has been a privately held company, financed primarily by European banks.  The new financing represents Viking's first institutional equity.

There's only so far private money can take a cruise line. With the notable exception of MSC Cruises, big cruise companies turn big when they gain access to other people's money.

The latest example of that was Norwegian Cruise Line Holdings. It became publicly-held in 2013, but before it went public it benefitted from private equity interest as well.

And TPG Capital was one of two funds (along with Apollo Group) to put money into Norwegian. Their dollars paid off debt and financed new ships at Norwegian, which led to higher cash flows, taking the company to its long-anticipated public offering.

Now TPG could be setting the stage for something similar at Viking. 

"Having been a long-time investor in the cruise industry, we see Viking as a market innovator that has reimagined how people explore the world, with an iconic brand and strong product offering that has significant growth potential," said Paul Hackwell, principal at TPG, in announcing the investment.

Hackwell said he looked forward to working with Viking CEO Torstein Hagen to expand, "both in products offered and regions served."

TPG once held north of 10% of NCLH, but it has harvested its gains and now holds about 5 million shares, or 2.3% according to a 2016 proxy statement

For his part, Hagen said the new equity "will give us great opportunities to grow further, particularly in destination-focused ocean cruising as well as cruising in Europe for Chinese consumers."

In short, one of the most interesting stories in cruising just got more interesting.

Tuesday, 27 September 2016

Families and Ecotourism: A Natural Fit

Families and Ecotourism: A Natural Fit

Lee County Top Image

Just as the 100th birthday of the National Park Service is casting a spotlight on U.S. national parks in 2016, we can expect an enhanced emphasis on ecotourism throughout 2017—declared the International Year of Sustainable Tourism for Development by the United Nations. 

To be sure, the idea of ecotourism isn’t a new one—it’s already known as one of the fastest growing segments in the tourism industry. Put that together with family travel—another of the industry’s rapidly growing segments—and the time is ripe for family vacations that include ecotourism. 

At its core, the concept of ecotourism is simple. According to The International Ecotourism Society (TIES), ecotourism is defined as "responsible travel to natural areas that conserves the environment, sustains the well-being of the local people, and involves interpretation and education."  

And, as with so many segments of tourism, the line blurs easily, with ecotourism overlapping with adventure travel, wellness travel and voluntourism, to name just a few other popular segments that often go hand-in-hand with ecotourism. 

“Travel agents have a remarkable ability to influence where people go,” says Jon Bruno, executive director of TIES. “Ecotourism provides so many opportunities—and it doesn’t have to be 100 percent. It could be adding on a tour that has an ecotourism aspect to it, choosing accommodations that are a member of TIES, introducing the concept of asking about sustainability practices…”

“Many people automatically turn to big theme parks, giant cruise ships, all-inclusive resorts and those kinds of things when they think of family travel,” says Chris “Chez” Chesak, executive director of the Family Travel Association. “Those are all great products that are appropriate for families—but there’s also such a diversity of experiences that lie outside those products. We’re seeing an increasing interest in ecotourism and suppliers who consider children the next generation and stewards of the earth—they love to educate children about the impact on the land and local communities.” 

A NATURAL ALLIANCE


For some, ecotourism means a group of millennials climbing Mount Everest; for others, it’s a month-long safari tour of South Africa—but for most, it’s a natural integration of the unique environmental and cultural aspects of any destination into a vacation experience. 

“Kids and nature just go together—it’s such an easy match,” says Lauren Goldenberg, founder of the Family Traveler, an agency focused on family travel whose clients tend to be in the deluxe to luxury range. “It can fit into any style of vacation and almost anybody’s trip plan—from making time to kayak at the beach all the way up to going cruising around the Galapagos Islands to learn about Darwin.” 

At the mid-range, Julia Slatcher, owner of Inspire World Travel, sees a similar interest in incorporating nature and learning into any vacation experience. Beyond the pure fun such activities can add to a vacation, she’s also seeing clients who start with the idea of “adding meaning to their travel,” she says. “A lot of parents today are interested in travel that helps their kids learn and care about the world. They want their children to be good citizens of the world, and they’re looking for ways to add that element to their travel—while bearing in mind that they have limited vacation time and also want to have a good time and relax.”  

And sometimes it’s the kids themselves who seek meaning in their travel experiences. Lauren Maggard, a luxury travel consultant at Jet Set World Travel, recently planned a high-end trip to Africa for a family with two teenage daughters. “One of the daughters is vegan and very environmentally focused,” she explains. “They asked us to make sure that every accommodation option we chose had an opportunity for the family to engage in philanthropy or to give back to the community. Budget wasn’t an issue, but it was a challenge to find the right mix of upscale properties with an environmental focus, community outreach and vegan cuisine options.” 

TEAM PLANNING
While Maggard’s challenges for that trip were very specific, other aspects of incorporating ecotourism into family travel are more common. Here’s a look at some of the elements that need to be factored in when planning a family ecotourism trip. 

Decoding the Language 
It’s rare for a client, especially one with a family in tow, to specifically ask for “ecotourism” when they’re describing their needs and desires. “Look for the client who’s saying something like ‘We want something more; we don’t want to just lie by the pool; we’re looking for something rewarding,’ ” says Chesak. “That person might not even know it yet—but if they’re looking for something ‘more,’ the concept of ecotourism should certainly be introduced.” 

The Environmental Cost of Travel

If the eco aspect is a major part of the trip, the accommodations and method of travel choices are key parts of setting the tone. For accommodations, look for those that are certified green (standards may be set by a statewide entity such as the Florida Society for Ethical Tourism, or at the national level, like LEED certification in the U.S.) as well as properties that are members of ecotourism associations. 

The family aspect can add further complications to an accommodations choice. “Not all places have accommodations with connecting rooms, and even some that do won’t guarantee that the rooms will be connecting before the travelers arrive,” says Goldenberg. “In other situations, you have kids who won’t share a bed or a teenager who won’t sleep on a rollaway. We extract all the information we can from the parents to find out what will work best for their unique situation.” 

Unless clients are literally just walking down their own street, there’s going to be some environmental impact from the mode of transportation. Train travel has less of a per-person impact on the environment, but its use is limited by destination choice. Air travel will leave the largest carbon footprint, although moves by the airline industry to make planes more fuel efficient (and more crowded) continue to bring down the impact. Bruno also points out that travelers can contribute to carbon offset programs and that TIES continues to urge airlines to make such programs more easily accessible. 

Age Counts 

While there’s no age limit for ecotourism, some trips naturally lend themselves to older children. “If a family is considering a safari, I recommend waiting until the youngest child is about 10 so they can really participate in and remember the experience,” says Maggard as an example of a trip where age matters. 

On the other hand, Bruno points out, “Children of all ages love animals—and almost any place in the world, you can find a unique animal experience, whether it’s watching baby sea turtles make their way to the sea, a bald eagle nest in a tree, a live moose wandering by. When children see these kinds of things up close, it can have a lifelong effect.” 

And don’t forget multigen travel. Just as very young children add some constraints to the possibilities, so too might grandparents. But that’s certainly not always the case. Maggard cites a recent example where a grandmother was not only part of an ecotourism-focused trip, but the driving force. “She was hell-bent on showing her family that not everyone was as well off as they were,” says Maggard. And to that end, the eco-focused trip to Costa Rica, which included the grandmother, her son, his wife and the grandchildren, included a week of eco-opportunities, such as picking up garbage, recycling and hands-on community work, before a more leisurely stay at a high-end villa. 

The Great Balancing Act
Almost any kind of travel requires balancing disparate needs to some extent—desire vs. budget, activities vs. relaxation, time required to do a trip “properly” vs. available vacation time and so on. Many of these factors become even more exacerbated when children are involved. Here are some specific areas to be sure to consider.  

Know the children’s limitations: A 4-year-old can’t go ziplining and even a 7-year-old is not going to be able to do a full-day hike. Consider if all activities are physically possible, appropriate and desirable for the ages of the kids. “Sometimes we’ve had issues with families that have older children and one much younger child,” says Goldenberg. “In that case, we have to modify the activity or suggest splitting up for part of the day.” For example, can the older children and mom take to the zipline, while dad goes shelling with the younger children? Or can the little ones stay at a hotel kids center while the parents go deep-sea fishing? And if there’s really no good solution? “Sometimes we actually recommend holding off for a few years until the youngest are old enough to really enjoy and appreciate the trip,” says Goldenberg.  

Don’t underestimate the kids: On the flip side, do plan activities that will give children the chance to explore outside their comfort zone and possibly learn that they like things they didn’t know about. “You never know what a child will find interesting,” says Slatcher. “Maybe it’s birding—with the right guide, kids might find they’re fascinated by something they never even thought about before.” 

Prepare the kids ahead of time: Slatcher recommends a reading list for kids so they have some sense of where they’re going. There are kids’ books and movies that take place almost any place in the world, from the beach to the Grand Canyon to India. She also recommends taking cues from the kids in planning the specifics: “If a child has read a book or seen a movie that takes place in the destination and keeps talking about one aspect, we’ll do our best to include that aspect, whether they’ve become fixated on seeing a certain animal or want to go river rafting like their favorite heroine.” 

Schedule—but don’t overschedule: As with any trip, if clients know they want to do something, it’s best to schedule it from the start to make sure it’s available and they’ve left the right time for it. But with kids along, scheduled free time becomes even more crucial. “We try to schedule one or two activities a day and then give options for downtime,” says Maggard. “Kids move at a slower pace and take in things more slowly than adults. They also need time to release energy—maybe there’s an organized bike tour in the morning, but free-time swimming in the afternoon—or even a nap.” Slatcher, too, recommends ensuring plenty of downtime. “With my own family, we like to take an hour or two before dinner to decompress,” she says. “It allows us to maximize the value of the day. Kids need to process what they’ve seen and experienced, even if they don’t know it.”

Carnival Corp reports strong forward bookings following record summer

Carnival Corp reports strong forward bookings following record summer

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Overall forward bookings for Carnival Corporation cruise brands for the first half of 2017 are ahead of the same time last year at “considerably” higher prices.

The disclosure from the world’s largest cruise line conglomerate – which accounts for 10 lines including P&O Cruises and Cunard - came as it projected profit growth of almost 25% this year.

The group reported net income for the three peak summer months to August 31 up to $1.4 billion from $1.2 billion in the same period last year.

President and chief executive Arnold Donald said: “We delivered the strongest quarterly earnings in our company's history affirming our ongoing efforts to expand consumer demand in excess of measured capacity increases and leverage our industry leading scale.

“Revenues during the peak summer season were bolstered by strong performances from both our North American and European brands and across all major deployments including the Caribbean, Alaska and Europe.”

Looking forward, the company said: “At this time, cumulative advance bookings for the first half of next year are ahead of the prior year at considerably higher prices.

“Since June, booking volumes for the first half of next year are lower than the prior year, as there is less inventory remaining for sale, at significantly higher prices.”

Donald added: "We are well on track to deliver nearly 25% earnings growth in 2016. With cash from operations expected to reach a record $5 billion this year, we continue to fund our growth and return cash to shareholders.

"Looking forward, we are well positioned for continued earnings growth given the current strength of our booking and pricing trends in 2017."

Monday, 26 September 2016

MSC Cruises North America's Roberto Fusaro

MSC Cruises North America's Roberto Fusaro

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MSC Meraviglia

MSC Cruises recently named Roberto Fusaro, long-time manager of its South America division, to be president of MSC Cruises North America after naming the current head, Rick Sasso, as chairman of the division. Fusaro spoke to senior editor Tom Stieghorst about his new position.

Q: Where were you born? Where did you go to school?
A: I was born and raised in Argentina, in Buenos Aires. I majored in accounting and I worked on what in the U.S. would be a CPA. I worked at an accounting firm, Arthur Andersen, for a while. And then I transferred to Chicago with that firm and at the same time ... I did my MBA at the University of Chicago.

Q: After Arthur Andersen, did you join the cruise industry?

A: Actually, after I left Chicago, I was working for a holding company in Milan. And Costa Crociere was looking for a CFO for a joint venture they were doing in South Florida [in 1993]. The company was called American Family Cruises. ... This was my first experience with the cruise industry. I didn't know about the industry then; I was just a finance guy. Unfortunately, the execution was very poor, so Costa decided to wind down the company after a few months, and they offered for me to go to Genoa [in Italy] to run the revenue-management department. So that's the way I started my career in the cruise industry.

Q: When you went back to South America, what did you learn when you went to work for MSC?

A: In South America I learned a lot of things. The power of offering a good value to the market. The difficulty of dealing with some government bureaucracies. Perhaps the most instructive thing I learned in South America was the value of a private company. The difference in working for a company like MSC is having the cellphone [number] of the CEO and being able to call him at any time with a proposal, and after two or three questions he'll give me the green light to go ahead. That was invaluable. I don't think that MSC would have grown as it did in South America if we had to do a 10-page report to deploy more capacity. The decisions were made very quickly, and the company was very responsive to the needs of the market, and I think that's what makes MSC different.

Q: What do you think is your strength as a manager?

A: I think my strength is in developing people and helping them to try to get to their full potential. I like to think of myself as a facilitator and company coach. One of my proudest achievements is that any time I left an executive position, my second-in-command took over. 

Q: What will be the division of roles between you and Sasso as MSC grows?

A: There will be the usual division of chairman and president. Rick will look after government issues, and I will run the company on a day-to-day basis. I will have the luxury of having such a legend of the industry as a privileged adviser on major issues, but the decisions, good or bad, will be my responsibility.

Q: In the past, MSC has had some favorable terms for travel agents. What can they expect in this area?

A: We're always going to do what's best for the business, the company and the partners. We live by our travel agent partners and recognize that they are critical to our success. We won't be able to get to 5 million passengers without their help. So we will continue to prioritize our partners and make it as easy as possible to work with us
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Fathom creates new Cuba shore excursions

Fathom creates new Cuba shore excursions

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Fathom Cruise in Cuba

Fathom has created three new excursions for guests on its Cuba cruises that leave every other week from Miami.
“In Hemingway’s Footsteps” shows off Havana through the eyes of the American author and includes stops at his home, Finca Vigia, and his favorite fishing village, Cojimar, where guests can step into the room in which he wrote “For Whom the Bell Tolls.” The five-hour tour is $59 per person.
In “Beyond Havana: Exploring the Cuban Countryside,” passengers will explore the rural side of Cuba, including coffee and sugar cultivation and visit Las Terrazas biosphere reserve. The nine-hour tour includes lunch and is $69.
Also priced at $69 is “Magic of Santiago Featuring El Cobre.” Highlights include the final resting place of Cuban hero Jose Marti and a tour of San Juan Hill, home to the Rough Riders assault during the Spanish-American War.  
The six-hour tour ventures beyond the limits of the Santiago city center into the Sierra Maestra mountain range for the city of El Cobre, a historic copper-mining town with African influence.