Showing posts with label Viking Cruises. Show all posts
Showing posts with label Viking Cruises. Show all posts

Monday, 6 July 2020

Cruise Ship Repairs Start at Harland & Wolff; Yard Eyes New builds

Cruise Ship Repairs Start at Harland & Wolff; Yard Eyes New builds

Harland & Wolff cranes, Belfast (May... © Albert Bridge cc-by-sa ...
Two massive cranes at the Harland and Wolff dockyard.
Harland & Wolff is surging back onto the cruise ship repair scene as the ship repair facility is hosting a trio of Viking ships, the Sky, Sun and Sea, in Belfast
Since acquiring Harland and Wolff in December 2019, the new Harland & Wolff team has been quick to realize their strategic ambitions to enter the cruise sector, according to a statement from the shipyard.
Strict protocols were put in place to ensure compliance with all public health guidelines, some of which will be maintained for the foreseeable future as a precautionary measure. While undertaking dockings during the COVID-19 lockdown and with OEM’s unable to travel the yard, teams have made extensive use of video conferencing, enabling OEMs to be virtually involved during maintenance activities onboard the vessels, according to the shipyard.
The yard said the cruise Industry is under financial strain during the pause in operations and has worked with its financial partners to put in place several extended credit term schemes, allowing owners to fully capitalize on periods where vessels are out of service and have works undertaken during this out-of-service period.
Viking Ships at Harland & Wolff
Viking Sky and Viking Sea docking in Belfast.
In addition, yard executives said they not only want to target drydock and repair projects but return to building ships, most likely starting with small expedition-type vessels. 
John Wood Group CEO of Harland & Wolff said: “We are delighted to welcome Viking Sky, Sun and Sea to our facilities in Belfast, this is the first time we have had three cruise vessels docked in Harland & Wolff for many decades. Harland & Wolff was once a market leader in this sector and this is a title we are keen to hold again. On the doorstep of the Mediterranean, the UK is in a prime location for refits, conversions and revitalizations. With our vast facilities set in 85 acres, we can handle several large cruise ships concurrently, as demonstrated by the arrival of three vessels from Viking for minor repairs and upgrade works. With two of the largest docks in Europe and the only yard in the UK that can accept the majority of the works cruise ships demand, we look forward to increasing our presence within the cruise sector as we move forward.
"In order to future-proof our yard we are currently scenario-planning to ensure we can welcome all future cruise vessels as they continue the trend of increasing in size," Wood said ."The cruise sector will be a key cornerstone of our business going forward. With 70% of shipyards closed during the global pandemic, we are now seeing the implications of this as we start to emerge from the crisis, we have witnessed a substantial increase in inquires from the cruise sector with numerous live inquires at this time. It is possible that owners will face delays as they try to get vessels back into service as the industry ramps up again, global availability of drydocks essential to returning vessels into service where they have slipped out of class will be fully occupied not just with cruise vessels but overall sectors that have had dockings cancelled”

Thursday, 2 April 2020

Viking commits to expansion despite coronavirus cruise shutdown

Viking commits to expansion despite coronavirus cruise shutdown

Viking to debut modern Mississippi vessel in August 2022 ...

Viking is extending its reach on rivers in North America with its first custom-built vessel despite the current shutdown of operations due to coronavirus.

The company is to deploy new ship Viking Mississippi from August 2022 between New Orleans and St Paul.

The 386-passenger ship is being purpose-built for the Mississippi with five decks including a plunge pool.

The move honours a commitment Viking chairman Torstein Hagen made to past passengers to launch a Mississippi venture by early April.

Scheduled ports of call cover seven US states – Louisiana (Baton Rouge, Darrow, New Orleans and St. Francisville); Mississippi (Natchez and Vicksburg); Tennessee (Memphis); Missouri (Hannibal, St. Louis); Iowa (Burlington, Dubuque and Davenport); Wisconsin (La Crosse) and Minnesota (Red Wing, St Paul).

Itineraries will be between eight and 15 days in duration.

Hagen said: “At a time where many of us are at home, looking for inspiration to travel in the future, I am pleased to introduce a new, modern way to explore this great river.

“We invented the concept of modern river cruising when we got our start 23 years ago – first on the rivers of Russia and then in Europe.

“Since then, many people have come to appreciate the unique exploration that comes with river cruising, but currently there are very few options to do so on American rivers.

“Our guests are curious travellers, and they continue to tell us that the Mississippi is the river they most want to sail with us. No other waterway has played such an important role in America’s history, commerce and culture.”

The latest development follows the January unveiling of Viking Adventures with 378-passenger expedition ship, Viking Octantis, launching in January 2022 on voyages to Antarctica and then North America’s Great Lakes.

A second expedition vessel, Viking Polaris, will debut in August 2022, sailing to Antarctica and the Arctic.

Monday, 27 January 2020

Which? cruise poll condemned as ‘inaccurate and unrepresentative’

Which? cruise poll condemned as ‘inaccurate and unrepresentative’




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MSC Bellissima

MSC Cruises and P&O Cruises have hit back strongly against negative comments made about them in a newly published survey by consumer group Which?

The annual cruise poll of Which? members rated MSC Cruises as the worst line with “poor customer service. Surly staff and mediocre food” and a customer score of 57%

But MSC Cruises criticised the report as “inaccurate and unrepresentative” and called for the methodology to be improved.

P&O Cruises was criticised for its “social atmosphere” on board with several repeat passengers complaining that standards had dropped and it was akin to “Butlin’s on the sea”. However, the British line received a “respectable” customer score of 71%.

A spokesman for P&O Cruises said in response: “We continue to see cruising rise in popularity across all demographics and age ranges, many of whom have learned to appreciate cruising by going on cruises with their families while growing up and who are attracted to the flexibility and choice available on cruises from discovery to dining; exploration, knowledge, learning and adventures onshore.”

Read about:
Royal Caribbean and MSC cancel sailings over coronavirus fears

The poll of 2,253 Which? members taken in September placed Viking Ocean Cruises top followed by Saga Cruises, Azamara, Hurtigruten and Silversea.



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Viking Sky

The bottom five were MSC Cruises, Holland America Line, Cruise & Maritime Voyages, Norwegian Cruise Line and Royal Caribbean International. P&O Cruises came sixth from bottom in the rankings.

Which? travel editor Rory Boland said: “Cruises shouldn’t be about long queues, expensive extras and rubbish excursions, especially when you’ve already forked out thousands of pounds for your trip and have limited choice about how you spend your time and money on board.”

However, the results were based on small numbers of responses, with just 67 for MSC Cruises, while P&O Cruises attracted the highest number in the survey at 504.

MSC Cruises argued that the small sample size was not representative of the overall passenger experience following a 37% rise in passengers from the between 2018 and 2019 and three million taking cruises with the company worldwide last year.

The line said: “MSC Cruises is particularly disappointed with the methodology used by Which? as well as the commentary provided within the report.

“The survey fails to recognise the vast difference in what the cruise lines offer as an experience, comparing products that cost £630 per night and products that cost £130 per night without stating what is included.

“This makes for an inaccurate comparison and as a result is misleading for consumers.

“Whilst this is the second year MSC Cruises have featured bottom of the report, Which? stated that for the 2018 report they surveyed people who have cruised with MSC Cruises in the last year, and for the 2019 report people from the last two years, this shows they have only surveyed an additional 21 people and as a result we had a minimal chance of improving our score given the incredibly small sample size.

Read More:
MSC Cruises unveils environmental campaign to restore reefs

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P&O Cruises ambassador Gary Barlow to perform on Iona

“Whilst we are always grateful for the feedback and are constantly working to evolve our product offering and passenger experience we feel that this ranking is unrepresentative of both our brand and the cruise industry as a whole.

“The report does not give enough information to allow readers to make an informed choice on what they think is value for money based on what the cruise includes.”

MSC Cruises said it approached Which? for a second year running asking for a meeting “to help educate them on the cruise industry and to discuss suggestions as to how this report could better represent the cruise industry”.

The line added: “Whilst representatives from Clia, including an MSC Cruises team member did have a meeting to this effect last year, the report has been issued in exactly the same way which is very disappointing.

“Once again we have requested another meeting in the hope of looking for a fairer, more representative study with a distinct improvement in the methodology.

“At MSC Cruises we really believe there is a cruise for everyone and we hope that this inaccurate, unrepresentative report does not put future cruisers off investigating cruise, the fastest-growing holiday segment in the world.

The P&O Cruises spokesman said: ”We work relentlessly to improve and enhance the guest experience for P&O Cruises guests across all our ships.

“In May we will launch our new flagship Iona which will feature enhancements to already successful brand signature venues from the existing fleet, as well as features newly developed for Iona.

“These include a breath-taking three-deck atrium in the heart of the ship as well as SkyDome which will be a world-first at sea and offer a unique space for relaxing in all weathers and providing entertainment, featuring aerial performers and a wealth of live acts.

“Iona will be the first new launch for P&O Cruises in five years, and will be the most environmentally efficient ship in P&O Cruises history.



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P&O Britannia

“It will use LNG to generate the primary source of power reducing exhaust emissions to support the company’s sustainability goals. Iona will be named on July 4 in a celebration which forms part of Ionafest which will feature Clean Bandit, Trevor Nelson, Jo Whiley, Alex James and Sara Cox. We are also very proud to have just announced Gary Barlow as our brand ambassador.”

Clia claimed that the survey “does not tell the true story and is entirely unrepresentative”.

The cruise line trade body said: “We have previously raised our concerns regarding how the survey has been conducted, such as its limited sample size.

“We remain disappointed that these concerns have not been addressed, but we continue to remain willing to engage should the survey authors decide to adopt a fairer approach in future.”

A Clia spokesperson said: “Cruise holidays are becoming increasingly popular as more and more passengers are appreciating the incredible experience, value, and fantastic onboard service offered by cruise lines today.

“Not only are more people choosing cruise holidays, with 32 million people expecting to travel on a cruise in 2020, but they keep returning too, with 82% of cruise travellers saying they are likely to book another cruise in future. In fact, the cruise industry enjoys one of the highest ratios of repeat customers within the travel industry.”

Wednesday, 22 January 2020

Viking Cruises launching expedition ships in 2022

Viking Cruises launching expedition ships in 2022

 Viking Cruises launching expedition ships in 2022


BEVERLY HILLS, Calif. -- Viking Cruises has opened the books on a new product line: Viking Expeditions, an expedition cruise line that will set sail in 2022.

The line in its first year of operation will have two, 378-passenger ships. The Viking Octantis, scheduled to debut in January 2022, will sail Antarctica and the U.S. Great Lakes. The Viking Polaris, due in August 2022, will cruise in Antarctica and the Svalbard region in the Arctic.

Vard, a Fincantieri subsidiary, will build the ice-strengthened ships.

Viking's expedition ships will feature the Finse Terrace.
Viking's expedition ships will feature the Finse Terrace.

It had been anticipated that Viking was planning an expedition line ever since it placed an order with Vard, which also was constructing expedition ships for Ponant and Hapag-Lloyd.

Viking made the plan's official during an event for trade and media at the Hilton Beverly Hills Hotel, which featured a naming of Viking Jupiter cruise ship by soprano Sissel Kyrkjebo and a brief performance. (The naming was conducted remotely, as the Jupiter is currently sailing near Ushuaia, Argentina.)

In remarks from the stage, Viking chairman Torstein Hagen said that he had "long had the ambition to do something in Antarctica." the company had been making plans for an expedition ship as early as 2013.

And there was applause when Hagen revealed plans for the Great Lakes cruises that take in ports such as Thunder Bay, Ontario; Milwaukee, Wisconsin; and Mackinac Island, Michigan, saying that "guests also like to cruise near home." The ships are being built specifically to fit that water system's locks.

Viking has also activated the URL viking.com, which include links to all three product lines.

At a Q&A session with the press, Hagen said: "We have one brand, so everybody really knows what they're getting when they're getting a Viking product. I think that's comfortable. From the get-go we said we're about exploring the world in comfort. So 'exploring' has been part of our tagline. It's a logical step at this time in our career."

The Octantis and Polaris will do double duty as cruise ships and research vessels. Viking said it will host researchers and scientists via partnerships with the National Oceanic and Atmospheric Administration and the Cornell Lab of Ornithology, among others. Another partnership is with the University of Cambridge’s Scott Polar Research Institute, where Viking has created an endowment, the Viking Chair of Polar Marine Geoscience, that supports the institute’s graduate students.

As part of the endowment, scientists will conduct fieldwork on the ships and interact with passengers.

A 430-square-foot space called the Laboratory will be “designed to support a broad range of research activities,” Viking said. Guests will have supervised access to the area.

Another view of the Finse Terrace outdoor lounge.
Another view of the Finse Terrace outdoor lounge.

The Laboratory will overlook the Hangar, which Viking said will be an industry first: an in-ship marina enabling the launch of small excursion craft through the ship’s multiple shell doors, including an 85-foot slipway that enables guests to embark rigid inflatable boats (RIBs) from a stable, interior surface. The ships will carry Zodiac craft, kayaks and two six-passenger submersibles.

In the rendering Hagen showed to guests at the Hilton, he pointed out with a smile the colour of the submersibles. "We have a yellow submarine."

Viking said the ships would meet guidelines and requirements from the International Association of Antarctica Tour Operators, the Association of Arctic Expedition Cruise Operators and others. The ships’ straight bows are expected to reduce fuel consumption. A dynamic positioning system will enable the ships to hover over the seabed without anchoring.

Each passenger will be provided with a Viking Expedition Kit with boots, binoculars and waterproof pants. They will have access to satellite phones, VHF radios and excursion gear like trekking poles and snowshoes.

The expedition ships will feature the Scandinavian design ethos seen on its river and ocean ships. Guests who have sailed Viking will recognize some of the public spaces on Octantis and Polaris. But there will be touches unique to the ships.

For example, the cabins will have what Viking called a Nordic Balcony: a sunroom where the top of the glass can be lowered to the open air. "You don't need an outdoor balcony -- it's cold," Hagen said. "We've taken that space and brought it inside." He also showed off an image of the drying closet that will be in each cabin, for airing and drying items like wet expedition jackets and gear.

The cabins start at 222 square feet, but the top accommodation is the 1,223-square-foot Owners Suite with a living room, six-seat dining table, 800-square-foot private garden and traditional Norwegian wood-sided hot tub.

A rendering of the expedition ships' pool deck.
A rendering of the expedition ships' pool deck.


Viking is designing the aft decks of the ships as a combination lecture hall and outdoor lounge. The Aula auditorium is inspired by the University of Oslo’s hall where Nobel Peace Prizes were awarded, and its backdrop will be floor-to-ceiling windows with 270-degree views.

Adjacent to the Aula will be the Finse Terrace, an outdoor lounge with couches and warming lava rock “firepits.” Viking said the two spaces can be combined for “an unmatched alfresco experience for guests to be immersed in nature.”

This report was updated to include remarks by Viking chairman Torstein Hagen.

Friday, 15 November 2019

Viking Sky report says stricken ship nearly ran aground

Viking Sky report says stricken ship nearly ran aground

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The Viking Sky cruise ship came within a ship's length of running aground on shoals off the coast of Norway during a violent storm last March, according to an interim report on the incident from an investigative board.
The 750-foot Viking Cruises ship was trying to sail from Tromso to Stavanger when all three of its operating engines shut down and a blackout ensued, leaving the ship adrift.
The report from Norway's Accident Investigation Board found that lubricating oil levels in the engines were far below the levels recommended by the engine manufacturer.
It said the levels were maintained at 28% to 40% capacity, while the recommended level was 68% to 70%.
"The diesel generators shut down as a result of the loss of lubricating oil suction due to low sump tank levels, combined with pitching and rolling," investigators concluded.
The shutdown occurred in an offshore area called Hustadvika, which pilot manuals describe as "extraordinarily dangerous."
With no propulsion, Viking Sky drifted toward the rocky shore. The captain issued a mayday call, which led to a helicopter rescue operation that evacuated 479 passengers from the 930-passenger ship.
The captain concluded the seas were too dangerous to order passengers into lifeboats. He lowered both anchors to stop the drift, but the anchors failed to hold. The report said the ship "passed over or in immediate proximity to 10-meter (33-foot) shoals before propulsion could be reestablished."
The ship has a draft of 6.65 meters (nearly 22 feet).
After 24 minutes of the blackout, engineers added oil to the engines and eventually restarted them but had to manage the electrical load manually, a difficult challenge, the report said. The ship was manoeuvred toward open waters, with both anchors still lowered.
The interim report recommends that ship owners and operators ensure that engine lubricating oil tank levels are maintained in accordance with the engine manufacturer’s instructions and "topped up in the event of poor weather being forecast."

Saturday, 16 June 2018

Viking Orion Named by NASA Astronaut Dr. Anna Fisher in Italy

Viking Orion Named by NASA Astronaut Dr. Anna Fisher in Italy

Viking Orion Naming
Viking Ocean Cruises has named its fifth ocean ship, Viking Orion during a celebration in Livorno, Italy.
The ship was delivered to Viking last week and is currently sailing a maiden voyage with her ceremonial godmother, American chemist, emergency room physician and retired NASA astronaut.
Named after the prominent constellation and in honour of Dr. Fisher’s work on NASA’s Orion exploration vehicle project, the 930-guest 47,800-ton Viking Orion arrived in Livorno early this morning, Viking said.
"Today is a proud day for the entire Viking family. Just three years ago we launched our first ocean ship, and now we are welcoming our fifth ship, whose name was selected to honour both the original Viking explorers who used the constellations for long-distance navigation, as well as the great space explorers of our time,” said Torstein Hagen, Chairman of Viking. “We are grateful for Dr. Fisher’s many contributions to the scientific community, and we are humbled that she is godmother to Viking Orion. The spirit of exploration is at the heart of the Viking way of travel, and we look forward to welcoming guests onboard our newest ship, which has been designed to offer opportunities for learning about the great history of space exploration.”
Viking Orion Naming
Following her arrival this on Thursday morning, Viking Orion was positioned alongside the city’s historic Medici-built Fortezza Vecchia (Old Fortress). Livorno is known as a gateway to Tuscany, a region reached by the original Viking explorers.
Nearby, Pisa is also known for its native Galileo Galilei – “The Father of Science” – whose gravitational theories and the invention of the Galilean telescope have been central to advancements in oceanic navigation.
It was at the Fortezza Vecchia that in 1662 students of Galileo held an experiment to test his projectile motion theory.
Livorno – with its Fortezza Vecchia – was chosen specifically for Viking Orion’s naming ceremony because of those connections to scientific studies and exploration.
Viking Orion Naming
During the naming ceremony, guests enjoyed a high-tech show and musical concert that paid tribute to Nordic mythology and the spirit of exploration. Legendary British explorer Sir Ranulph “Ran” Fiennes served as the narrator for the event, which also included musical performances from Italian tenor Antonio Corianò, Norwegian bukkehorn musician Sissel Morken Gullord and Norwegian singer Sissel Kyrkjebø, who is widely considered one of the world’s top crossover sopranos and who will also be godmother to Viking Jupiter, which debuts in early 2019.
In addition to the naming ceremony, “Finse Explores the Universe" was also released, the 14th book in the educational children’s book series, “The World of Finse”, which showcases the adventures of Viking Senior Vice President Karine Hagen’s yellow Labrador, Finse. 

Wednesday, 7 March 2018

Viking and Fincantieri shipbuilding yard agree on a deal for six new ocean ships

Viking and Fincantieri shipbuilding yard agree on a deal for six new ocean ships

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Viking has agreed to a deal with Fincantieri Shipyard to build six new ocean ships.

The agreement with the Italian manufacturer for the new vessels would increase the ship’s ocean fleet to 16 if all the options are taken up.

Viking revealed the six additional ships will be delivered between 2024 and 2027.

In a statement, Viking said the agreement is subject to “specific conditions”.

The announcement comes ahead of Viking’s officially naming its fourth ocean ship, Viking Sun, on March 8 in Shanghai.

The ocean fleet will welcome two more ships in the next two years, including Viking Orion in June 2018.

Ten additional ships are now on order for delivery starting in 2021, which will bring the ocean fleet to 16 vessels by 2027.

Torstein Hagen, Viking’s chairman, said the latest ship order from the line was in response to the positive feedback Viking had from its passengers and the industry.

He said: “As we continue to expand our brand, we look forward to bringing guests to more destinations around the world and introducing them to the Viking way of exploration.”

Friday, 16 February 2018

Ocean-river combos alluring option for cruise lovers

Ocean-river combos alluring option for cruise lovers

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It seems like something true cruise enthusiasts could really get onboard with: the marriage of a blue water sailing with one that ventures into the inland waterways. 

So, it comes as little surprise that the one company with a solid stake in both the ocean and river markets, Viking, quietly launched itineraries that combine an ocean and river cruise.

Viking currently has three itineraries it calls its Ocean & River Voyages. The 15-day Rhine & Viking Shores & Fjords combines a Rhine river cruise with a North Sea sailing (with both 2018 and 2019 departure dates); the 22-day Grand European & Viking Fjords combines a Danube, Rhine and Main cruise with a North Sea sailing (with departures in 2019); and the 18-day Rhine and Amsterdam to Catalonia brings together a Rhine cruise with a sailing along the Atlantic Ocean (with departures in 2018).

It's an approach worth watching as a slowly growing number of cruise lines build and offer both ocean and river products. In addition to Viking, Crystal Cruises now has vessels that sail both blue and inland waters, and Scenic is gearing up to make its first foray into ocean cruising with the launch of the 228-passenger Scenic Eclipse this summer.

On a smaller scale, Pandaw River Cruises has started to offer coastal sailings in Southeast Asia in addition to its numerous river cruises on the Mekong and Irrawaddy rivers. Closer to home, American Cruise Lines has cruises both along the U.S. and Canada coastlines as well as on U.S. rivers, and UnCruise offers a Columbia and Snake river sailing in addition to its numerous coastal cruises. French river cruise company CroisiEurope has some coastal ships as well. Since for the most part, river cruises can't go where ocean cruises can and vice versa, it seems the two would work well together as a combined offering for passengers that have the time and the willingness to experience two very different types of cruising.

Perhaps for Viking, there's a larger goal at play with the combination cruises, too. Travel Weekly's cruise editor Tom Stieghorst recently reported that Viking's senior vice president of marketing Richard Marnell admitted that one of Viking Ocean's core challenges is that the Viking name is still associated primarily with river cruises. Combining the company's ocean and river offerings could be seen as a way to introduce those river cruisers to the ocean product.

For companies with access to both markets, the opportunity to cross-market and introduce river cruisers to the oceans and ocean cruisers to the rivers is definitely an advantage worth weighing. While some might argue that they are very different markets with distinct passengers, river cruise line surveys of their passengers often find that many of them are ocean cruisers as well, suggesting that there is a potential marketplace for the ocean-river combination cruise.

Monday, 8 January 2018

Viking Comes Home, Names New Ship

Viking Comes Home, Names New Ship

Viking Cruises' Viking Sun makes its inaugural call on Los Angeles, California
PHOTO: Viking Cruises' Viking Sun makes its inaugural call on Los Angeles, California. (photo by Jason Leppert)
On its first-ever world voyage, Viking Cruises just made its inaugural call on Los Angeles. For a company that started as a river line based in the California city, the event marks a full circle for what has become a very successful ocean line as well.
During a day tour of the line’s newest Viking Sun, Torstein Hagen, Chairman of Viking, also announced the next name for its ocean ships.
In 2019, Viking Jupiter will embark on a pair of fresh South America itineraries. The 22-day Southern Atlantic Crossing will head from Barcelona to Buenos Aires twice a year stopping in Morocco, Senegal, Brazil and Uruguay along the way. The 18-day South America & the Chilean Fjords one will visit Uruguay, the Falkland Islands and Chile around Cape Horn from Buenos Aires to Santiago six times a year. The new routes are on sale now.
The ship will be the sixth sister-ship following the Viking Star, Viking Sea, Viking Sky, Viking Sun and upcoming Viking Orion launching in June 2018. By the time Jupiter is introduced in February 2019, Viking will be the largest small ship cruise line.
Remarkably, four more yet-to-be-named sisters are set to follow in January 2021, February 2022, September 2022 and April 2023—making for a total fleet of ten—and apparently, the company does not intend to stop there.
It's no secret Viking was pursuing hydrogen as a possible fuel source for future ships. While we originally suspected that might be a new form of propulsion for one of the currently scheduled ships, Hagen has now indicated that any alternative form of propulsion will potentially be implemented for ship number 11 and beyond.
While zero-emission hydrogen is clearly preferred, he said methanol and LNG are being considered as well. A final decision on which direction future vessels take is expected in the next year or so.
Either way, several additional ships are likely on their way. A photo of Hagen with Giuseppe Bono, CEO of Fincantieri, shows the two holding up their hands—each with every finger extended, in celebration of the first 10 options ordered. Between the two of them, twenty fingers can be counted in total, which may foreshadow many more.
The message is clear no matter how it all plays out: Viking Cruises is now a major ocean operator.
“We have always been a travel company that focuses on exploration and cultural immersion,” added Hagen, in a press release.
“In the last two decades we have led the industry in river cruising, and as we become the leading small ship ocean cruise line we have an opportunity to introduce many new travellers to the Viking way of exploration. Our new ‘Did You Know?’ campaign is aimed at inspiring people who may not yet know what makes us so different in the industry, why we are the most award-winning cruise line and how we can provide more included value than any other cruise company.”

While all the ocean ships are advertised as identical—and they nearly are—there are a few small differences. The Sky was modified a bit from the Star and Sea mostly with a larger fitness centre and smaller salon, plus a few retail and sports deck reconfigurations, and the Sun carries those over. Upon very close inspection, the newest ship has also newly added table tennis to the latter and retooled the Cruise Consultant desk a tad.
Specifically for the world cruise, there’s one of six ageing casks of “Linje” Aquavit on display in The Viking Living Room atrium as well as special merchandise available to buy in the gift shop. A cool new “Nordic Style” coffee table book further showcases the ships’ signature Scandinavian decor.

Sunday, 8 October 2017

Name change: Viking ocean ship to be called Orion

Name change: Viking ocean ship to be called Orion

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The Viking Orion at its float-out in Ancona, Italy.
NEW YORK -- Viking Cruises said the fifth in its series of 930-passenger ocean ships will be named Viking Orion. The vessel is due in July 2018.
The line had previously referred to the ship as the Viking Spirit.
Viking chairman Torstein Hagen announced the name swap during a press event aboard the Viking Sky here.
The name of a planet, Mercury, was also considered, Hagen said, but "since our ambitions are unlimited, we decided on a constellation."
Also fitting the space theme, Hagen said that retired astronaut Anna Fisher will be the ship's godmother when it debuts in July 2018.
Fisher was in Italy last week for the ship's float-out ceremony at Fincantieri's Ancona shipyard.
The Orion will spend its first year sailing Mediterranean, Asia, Australia and Alaska itineraries.
Viking, well known as a river cruise company, entered the ocean cruise business with the launch of the Viking Star in 2015. It was followed by the Viking Sky and Viking Sea, with the Viking Sun expected to debut next month.
Hagen said the company's growth will make it the "largest small-ship ocean line" ocean line by 2019, with 5,580 lower berths, making it larger than both Oceania Cruises and Silversea.
Viking's river ship building is also full-speed ahead: Hagen also said at the event that the company would introduce seven new river ships in 2019.

Tuesday, 21 March 2017

Christening season is upon us

Christening season is upon us

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Viking Cruise multiply River Cruise ship Christening

It's that time of year again: River cruise companies are rolling out the red carpet and getting ready to smash Champagne bottles against their newest vessels as christening season gets underway. So what, if anything, will be new this year?
As anyone who has been on at least two or three river cruises may know, river cruise ships are confined by length and width dimensions that are dictated by the locks and bridges along Europe's inland waterways; in essence river cruise ships are all very similar in size and can only include so many onboard features and amenities.
Well, sort of. If the ships were so totally the same, travel media and travel sellers wouldn't bother to make our annual pilgrimages across the pond to see what's new and different among all the new European river inventory. We are heading over there to scope out whatever tweaks and adjustments river cruise lines are making. And while I don't know what all the possible surprises that await this spring may be, I can tell you what I'll be looking for in terms of fresh takes on river cruise ships so that you, too, can be on the lookout.
Always high on the list is food, of course. Despite the limited amount of space on river cruise ships, lines have increasingly been making efforts to amplify and expand their culinary offerings. So, this christening season I'll be taking a close look at new and different takes on dining venues. Crystal in particular has ambitious plans for multiple dining venues on its forthcoming "river yachts", slated to launch this summer. And Uniworld Boutique River Cruise Collection has teased us with some serious new dining ventures, as well, on its latest creation, the S.S. Joie de Vivre, launching later this month in Paris; think a Bistro resto; special al fresco dinners; chef's table, farm-to-table dining; and something it's calling a "progressive dinner" involving a tour of the vessel.
Next up is public spaces. As I tour these freshly christened vessels, I'm always looking for new and unique features in the lounge and bar areas, perhaps in the spa and fitness room or on the sun deck. Lately, river cruise lines have been breaking up these spaces to offer more diverse options. So maybe in the entryway to the lounge, there might be a new library or sitting room (something AmaWaterways has implemented on its newer vessels). Is there a new pool or whirlpool element? Not a lot of vessels in Europe have pools because of the unpredictable weather, so if there's a pool, that's noteworthy.
And then, of course, there's always the up-close-and-personal inspection of the staterooms and suites. Are there balconies off of the cabins? Are they full, step-out balconies or French balconies? Are the staterooms relatively roomy or pretty petite? What about the furnishing and decor: pretty standard or rather distinct? What kind of toiletries are stocked in the bathroom? How comfy are the beds? These are some of the questions I'll be arming myself with.
Off the ship, the excursions are key and often are what truly make the river cruise memorable. River cruise lines have been working to offer more active and interesting shore experiences, so I'll be looking for those "wow" activities, meals hosted in charming venues, fun hiking or biking trips that raise passengers' heart rates or more interactive outings, such as cooking classes or encounters with locals.
Lastly, there is, of course, the service  the people element. I will be looking out for whether there are new policies or service enhancements available, such as a concierge or butler service, another area where river cruise companies have been upping the ante.
All told, when christening season is through, we should have a better sense of some of the new trends emerging on and off the vessels and a reaffirmation of the fact that even within a relatively confined space there is always room for progress and innovation.

Monday, 9 January 2017

River cruise news to watch

River cruise news to watch

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Bohemia Rhapsody New Year's Eve Cruise | Prague's Eve Cruise | Prague

Last year was a challenging one for river cruising, so as we round the bend into 2017, it's worth pointing out some buzz-worthy stories on the horizon that could help the industry get its groove back.

When it comes to buzz, we can certainly count on Crystal Cruises, which will unveil two of its first four "river yachts" this summer - the Crystal Bach and Crystal Mahler (the Crystal Ravel and Crystal Debussy will follow in spring 2018). The company promises some pretty over-the-top features on its first set of river new builds, such as multiple, sleek-looking dining venues with open-seating, and all staterooms built above the waterline - something that hasn't been done before on a river cruise ship. The renderings released of the yachts last summer evoked chic and contemporary interiors, and river cruise insiders are surely champing at the bit to see how Crystal delivers on its lofty river cruising promises.

Speaking of buzz, Uniworld Boutique River Cruise Collection is bound to help reignite some much-needed hype for river cruising in France, which took a big hit following the November 2015 terror attacks in Paris. The company remains committed to launching the latest in its Super Ship class of vessels, the 128-passenger S.S. Joie de Vivre, on France's Seine River.

In true Uniworld style, the company didn't hold back with the Joie de Vivre, which will be christened in March. Features include a collection of fine art and antiques acquired from both auction houses and private collections, and a pool area with a hydraulic floor that by night can turn into Le Club l'Esprit, a dance floor or outdoor cinema. Travel Weekly will be there to report on the unveiling of the Joie de Vivre firsthand.

It will also be Adventures by Disney's second year offering river cruises in partnership with AmaWaterways, and we'll be watching to see how that product continues to grow and evolve. Disney has already made some tweaks including raising the minimum age from 4 to 6 and adding an adults-only sailing.

CroisiEurope's ongoing and arguably aggressive expansion will continue in 2017 with four new ships: a 132-passenger vessel on Portugal's Douro River; the 106-passenger Symphonie II on the Rhine; the 135-passegner Douce France II on the Danube; and the 60-passenger Indochine II on the Mekong. The French company is coming on strong and it definitely has our attention.

In fact, Portugal's Douro River has been experiencing growing interest of late, with Emerald Waterways also launching a new ship there this year: the 112-passenger Emerald Radiance (the Scenic-owned company is also launching the 138-guest Emerald Liberte on France's Rhone and Saone rivers this year, hopefully also sparking renewed interest in France).

Closer to home, the American Queen Steamboat Company will be adding the 166-passenger American Duchess on the Mississippi River in June, a former gaming vessel that is being converted into an all-suite paddlewheeler with unique loft suites.
Lastly, we'll have our eyes on developments on exotic rivers. Momentum seems to have quieted a bit on rivers such as Southeast Asia's Mekong and on China's Yangtze, so we'll be watching to see how much and whether river cruise lines invest beyond Europe, including in places such as India where it's rumored that AmaWaterways may be eyeing the possibility of a new ship in 2018.

Monday, 19 December 2016

Fourth Viking Ocean Cruises ship floated out

Fourth Viking Ocean Cruises ship floated out


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Viking Ocean Cruises’ fourth ship has been floated out a year before its planned debut.

The 930-passenger Viking Sun is under construction at Fincantieri’s in Italy.

The vessel is due to enter service in late 2017 in the Caribbean before undertaking a 141-day world cruise covering 35 countries and 66 ports.

Yi Lou, vice president of China Merchant Bank Financial Leasing (CMBFL), served as Viking Sun’s madrina during the float out ceremony.

Viking Cruises chairman Torstein Hagen said: “It is always a proud moment for the entire Viking family when a new ship meets water for the first time.

“CMBFL is an important partner, and we wanted to honour our relationship by naming one of their executives as madrina to our newest ship.”

Monday, 17 October 2016

Viking to sail ocean cruises in Asia, Australia and Alaska

Viking to sail ocean cruises in Asia, Australia and Alaska

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Viking Cruises chairman Tor Hagen gives a presentation on the Viking Star. Photo Credit: Tom Stieghorst

ONBOARD THE VIKING STAR — Viking Ocean Cruises will expand its horizons to Asia, Australia and Alaska, company chairman Torstein Hagen said.
The rapidly expanding ocean line will deploy its fifth ship, Viking Spirit (due for completion in June 2018) to the Far East and Australia in the winter of 2018. It will then move the ship to Alaska for the summer of 2019, Hagen said.
Hagen called Alaska a “serene” experience. “A ship like this suits well for the quiet environment of Alaska,” Hagen said in a presentation to reporters and travel agents.
In Asia and Australia, Hagen said the Viking Spirit will cruise between Bangkok and Hong Kong, and between Sydney and Auckland, New Zealand. He said it will be possible to book a 93-day cruise from Auckland to Vancouver.
“In the old days people used to call this a Circle Pacific cruise. Many of our guests like long cruises and to get away from bad weather, particularly in the Northeast, is not a bad thing,” Hagen said.
Viking Star, the first of six identical ocean ships to be built for Viking, is on its way to San Juan to begin the line’s first cruises in the Caribbean, a series of 10-day sailings. Its second ship, Viking Sea, has remained in Europe for Mediterranean cruises during the fall, winter and spring.
Hagen said he preferred to offer Med cruses in the off-season rather than in the popular summer. “If you have a choice between being in Rome in July and being in Rome in January, I pick January. There are fewer tourists, less temperature, less crowds. And our guests have had enough sun in their lives,” he said.
Viking’s third ocean ship, Viking Sky, is due in February 2017 and its fourth, Viking Sun, is scheduled for October 2017.

Thursday, 29 September 2016

Viking, one of the most interesting stories in cruising, just got more interesting

Viking, one of the most interesting stories in cruising, just got more interesting

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Viking Cruises quietly turned an important corner last week - one that signals the company may be on the cusp of significant growth. 

The transition came through a vehicle called MISA Investments Ltd., which received a $500 million equity infusion from TPG Capital and the Canadian Pension Plan Investment Board.

Few in the cruise world recognize MISA Investments as the parent company of Viking Cruises. I know I didn't. But after the deal, 17% of MISA will be owned by Canada's retirement plan and TPG.

The significance of that is that until now, Viking has been a privately held company, financed primarily by European banks.  The new financing represents Viking's first institutional equity.

There's only so far private money can take a cruise line. With the notable exception of MSC Cruises, big cruise companies turn big when they gain access to other people's money.

The latest example of that was Norwegian Cruise Line Holdings. It became publicly-held in 2013, but before it went public it benefitted from private equity interest as well.

And TPG Capital was one of two funds (along with Apollo Group) to put money into Norwegian. Their dollars paid off debt and financed new ships at Norwegian, which led to higher cash flows, taking the company to its long-anticipated public offering.

Now TPG could be setting the stage for something similar at Viking. 

"Having been a long-time investor in the cruise industry, we see Viking as a market innovator that has reimagined how people explore the world, with an iconic brand and strong product offering that has significant growth potential," said Paul Hackwell, principal at TPG, in announcing the investment.

Hackwell said he looked forward to working with Viking CEO Torstein Hagen to expand, "both in products offered and regions served."

TPG once held north of 10% of NCLH, but it has harvested its gains and now holds about 5 million shares, or 2.3% according to a 2016 proxy statement

For his part, Hagen said the new equity "will give us great opportunities to grow further, particularly in destination-focused ocean cruising as well as cruising in Europe for Chinese consumers."

In short, one of the most interesting stories in cruising just got more interesting.

Monday, 19 September 2016

Two Viking Cruises crew killed in bridge crash

Two Viking Cruises crew killed in bridge crash

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Two Viking Cruises crew members have been killed after one of its ships struck a bridge in southern Germany.

The Viking Freya was carrying around 200 passengers when it hit the bridge along the Main-Danube Canal early on Sunday.

The ship had just cast off while it was still dark from the town of Erlangen on its way to Budapest.

Police said the driver's cabin was crushed under the rail bridge, killing a 49-year-old at the wheel and a 33-year-old sailor. The other 47 crew members and 181 passengers were unhurt.

Police said they are still investigating the cause of the crash.

"For reasons not known so far the driver's cabin of the ship collided with a bridge, and two crew members, 33 and 49-years-old, were killed," police spokesman Michael Petzold said. "The two men had to be freed with heavy equipment by firefighters."

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Passengers had to remain on the ship for several hours while rescue teams worked to extend a walkway to get them off the ship.

Viking Cruises said in a statement reported by the Associated Press: "We are heartbroken, and company executives are on the scene to work closely with local authorities to understand the details of the accident."

Passengers are being allowed to continue on another vessel from the town of Passau or return home. It said customer representatives would be in touch upon their return home to discuss compensation for the disruption of their trip

Tuesday, 26 January 2016

With ocean line expansion, Viking will bring first ship stateside

With ocean line expansion, Viking will bring first ship stateside


Viking Ocean Cruises is a little more than two months away from accepting its second ship, the Viking Sea, an event that will multiply the fledgling line’s ability to offer varied itineraries.
Already Viking has said that its first ship, the Viking Star, will reposition to North America starting in September.
After a transition cruise that follows the route of the Viking explorers from Norway to the New World, the Viking Star will offer some fall cruises in Canada and a trip down the eastern seaboard before making its home for the winter of 2016-17 in Puerto Rico.
Richard Marnell, senior vice president of marketing for Viking River Cruises, said the company intends to hold the line on pricing.
“It is our intent to maintain the value at what it is today and essentially to fill the ships as quickly as we can build them,” he said.
Marnell said the company, which is new to the ocean side of cruising, had some kinks to work out in its first few months, but its debut received positive feedback from media and customers.
He said a rating of 5 from the editors of the Cruise Critic website and a “Loved It” endorsement from 86% of the site’s readers were especially exciting. Internally, the line’s surveys are “very, very good and encouraging,” Marnell said.
“What people are applauding is the understated elegance, the residential feel, the great bathrooms, king-size beds, the housekeeping,” he said. “Food is a surprise, and people are quite pleased with our food.”
One of the kinks had to do with an electrical transformer problem that led to the early termination of a cruise in Estonia. Another involved sudden breakage of glass shower partitions in the bathrooms.
Marnell said both problems have been fixed, and Viking might be making a design modification on future ships to ensure that the glass breakage doesn’t reoccur but added that “from a safety perspective and a utility perspective it’s fine.”
There was also an IT problem that torpedoed the television system on early cruises; that, too, has been resolved.
In addition, he said, Viking has learned from experience that some things aren’t working as expected. A singular reception area on the Star has been split into separate shore excursion and guest services desks. The gangways have been modified because the ship is too small for most air bridges, which are designed for bigger vessels, Marnell said.
By bringing the Viking Star to North America, Viking hopes to give more people a chance to see the ship. On its transition cruise from Canada to Puerto Rico, it will be making stops in Boston, New York and Florida.
Those stops, Marnell said, “will give the opportunity for those who weren’t able to attend other functions — and this is particularly important to agents — to be able to see the vessel and experience it.”
For the winter months, the Viking Star will do a series of nine 11-night roundtrips from San Juan, visiting Tortola, British Virgin Islands; Antigua; St. Lucia; Barbados; St. Kitts; Guadeloupe; St. Maarten; and St. Thomas.
Marnell said that homeporting in San Juan saves time that would otherwise be taken up sailing from South Florida for more port time in the Caribbean, a key brand promise.
Also, Viking’s overall value continues to get high marks in customer surveys, according to Marnell, and that remains a key point of differentiation.
“So we feel like we’re in a very good position, and it’s our intention to maintain that moving forward,” he said.