New MSC Ship To Be Christened in New York City

New MSC Ship To Be Christened in New York City

New York City will serve as the backdrop for an inaugural event when MSC Cruises’ newest U.S. flagship – MSC Seascape – comes into service later this year.

MSC has announced plans to hold the ship’s naming ceremony at the Manhattan Cruise Terminal on Wednesday, December 7, 2022, with Academy Award-Winning star Sophia Loren carrying out her role as godmother to her 18th MSC Cruises ship.

Pierfrancesco Vago, Executive Chairman, Cruise Division of MSC Group, commented: “We are particularly pleased to celebrate this momentous milestone in New York City, which holds a special place in our Group’s history, having been served by ships from the MSC Group’s cargo division since 1985. Today, as MSC Mediterranean Shipping Company leads the container shipping sector globally as well as across North America, MSC Cruises has grown to become a major player in the U.S. cruise industry. Having developed a meaningful operation out of South Florida, we are now preparing a major strategic expansion across the East Coast that will see us launch year-round cruises out of New York in 2023. We could not think of a better way of celebrating such a significant milestone than holding MSC Seascape’s – our latest flagship – naming ceremony in this wonderful city that has been an important hub for MSC Group for over three decades.”

MSC Seascape will be the cruise line’s first ship to be named in New York, reflecting MSC Cruises’ commitment to the North American cruise market and its upcoming expansion to New York and the Northeast with year-round cruises available from the Brooklyn Cruise Terminal beginning in April of 2023, according to a press release. 

Rubén Rodríguez, President, MSC Cruises USA, said: “We are very excited to showcase to New Yorkers our European heritage and the unique international character we bring to cruising, matching the city’s multi-cultural flair. Bringing MSC Seascape to New York City for her Naming Ceremony is a fantastic opportunity for us to host a very special gala event onboard for our valued travel advisors and partners, introducing them to our newest ship. Come next year, New York City will be our third US homeport, alongside Miami and Orlando/Port Canaveral. This is the latest example of the significant investment we’re making in the U.S. and the Caribbean, which includes building the largest cruise terminal in North America at PortMiami and offering Ocean Cay MSC Marine Reserve as both a stunning tropical destination and a reflection of our commitment to the environment.”

The MSC Seascape will sail to Miami immediately following the ceremony for an inaugural season in the Caribbean.

The ship will be the second Seaside EVO class ship to enter MSC Cruises’ fleet and the fourth vessel in the line’s Seaside class.

The MSC Seascape will offer two different seven-night itineraries from PortMiami including an Eastern Caribbean cruise calling at Ocean Cay MSC Marine Reserve and Nassau in The Bahamas, San Juan in Puerto Rico, and Puerto Plata in the Dominican Republic and a Western Caribbean sailing calling at Ocean Cay MSC Marine Reserve, Cozumel in Mexico, George Town in the Cayman Islands and Ocho Rios in Jamaica.

 

MSC CRUISES PARENT OPENS TALKS TO BUY ITALIAN AIRLINE

MSC Group has told the Italian government it is interested in acquiring a majority stake in the new carrier ITA Airways.

ITA was born after the demise of Alitalia and MSC aims to create a partnership with the Italian government and Lufthansa as the project’s “industrial partner”.

 

MSC said: “Lufthansa has already expressed its interest in taking part in the initiative.”

 

Both parties now enter a 90-day period of exclusivity when the Italian government, which established ITA, will examine their proposal. Regulators will also examine the bid for any competition issues.

 

MSC added: “MSC Group’s interest derives from the possibility of activating positive synergies for both companies in the cargo and passenger sectors where the MSC Group is a global leader.”

MSC pushes summer 2021 ex-UK sailings with an all-inclusive offer

MSC pushes summer 2021 ex-UK sailings with an all-inclusive offer

MSC Magnifica photo credit to Dave Jones

Summer 2021 ex-UK sailings are included in a new all-inclusive promotion launched by MSC Cruises.

The early booking promotion sees a premium drinks package included as part of the price on more than 1,000 departures between April and November 2021 from multiple embarkation ports across the world.

The initiative, which covers bookings made until December 2, includes all 22 MSC Magnifica sailings from Southampton on the ship’s second full ex-UK season as well as the Caribbean and Mediterranean fly-cruises.

UK and Ireland managing director Antonio Paradiso said: “After receiving feedback from our agents, as well as loyal customers, and taking into consideration the market landscape we’ve decided now is the right time to launch our latest promotion.

“We are seeing a definite appetite for booking holidays for 2021, however the feedback from the market has been that it has to be the right product at the right price.

“Our all-inclusive promotion is always incredibly popular, however now more than ever it’s important for guests to know that everything is taken care of.

“The all-inclusive price includes service charge and a premium drinks package so there really is nothing additional guests need to worry about.

“We understand the need from consumers to have a product that is great value, easy to understand and flexible which is why we think this promotion, combined with our stress-free cruising programme allowing flexible booking terms is the right promotion to stimulate bookings.”

He added: “We think this promotion provides a great opportunity for agents who we know are receiving enquiries from guests interested in a cruise to convert that initial interest into bookings, and ultimately to get their customers a great deal.”

Sailings from Southampton lead-in at £319 per person for a two-night mini-cruise.

A seven-night cruise on one of the flagship MSC Grandiosa starts at  £644pp. 

Second MSC Cruises ship to return later with longer sailings

Second MSC Cruises ship to return later with longer sailings

MSC Magnifica photo credit Dave Jones

by Phil Davies
To view images of the MSC Magnifica visit MSC Magnifica images
A second MSC Cruises ship is to resume sailings with ten-night voyages in October rather than week-long departures from next week.

This is the second time MSC Magnifica has been delayed in restarting.  The 2,550-passenger ship was previously due to sail on September 26 after being delayed from August 29.

A new re-start date of October 19 has been set for MSC Magnifica with a series of seven cruises including an eight-night Christmas itinerary departing on December 18 from Genoa in Italy. 

The ship’s four proposed seven-night cruises from Bari, Italy between September 26 to October 24 have been cancelled as a result of the new scheduling

Passengers affected by the cancelled cruises will either be re-protected onto another cruise – in particular on MSC Grandiosa, which is currently sailing in the western Mediterranean – or will receive a future cruise credit valid until the end of 2021.

MSC Magnifica will follow the return to service of MSC Grandiosa, now on its fourth consecutive seven-night cruise.

MSC Grandiosa

The flagship resumed sailing in August for the first time since the suspension of cruises due to the Covid-19 pandemic following approval by authorities in Italy, Greece and Malta of the company’s new health and safety operating protocol, designed to protect passengers, crew and communities that the ship calls. 

MSC Grandiosa’s sailings have been extended through to the end of the year, including a Christmas cruise to depart from Genoa on December 20.

The vessel is running seven-night cruises with embarkation in the Italian ports of Genoa, Civitavecchia, Naples and Palermo, plus a calling at Valletta in Malta.

MSC Magnifica’s new programme covers both the west and the east Mediterranean from Genoa with calls at Livorno for Florence and Pisa, Messina in Sicily, Valletta in Malta, Piraeus for Athens and Katakolon for Olympia in Greece and Civitavecchia for Rome.

The ten-night itinerary is designed for passengers looking for longer voyages that offer more destinations and more time at sea.

The longer sailings are also expected to appeal to passengers flying from Schengen countries because of strong pan-European air links to both Rome and Genoa, which together with Messina, are two of the ship’s three embarkation ports.

The line also says ‘proximity cruising’ is proving to be popular with passengers who live both in Italy and in neighbouring countries. 

Longer sailings are seen by the company to also appeal to consumers who typically cruise during the autumn and winter and those looking for a longer alternative to the seven-night MSC Grandiosa sailings.

MSC Magnifica is due to set off on a world cruise in 2021, for the second consecutive year, following the completion of the updated Med itinerary.

Feedback from some of the thousands of passengers who have so far sailed on MSC Grandiosa has been positive, with many calling their experience one of the safest holiday options available, according to the company.

Royal Caribbean Group ‘will learn from MSC and Tui restarts’

Royal Caribbean Group ‘will learn from MSC and Tui restarts’

Royal Caribbean Group boss Richard Fain has pledged to learn from the “small sample” of cruise lines that have restarted operations in recent weeks.

Speaking to travel agents on a webcast on online trade hub RCL Cares, Fain, the group’s chairman and chief executive, highlighted lines such as Tui Cruises and MSC Cruises, which have both started sailing again.

Fain said that it had been “encouraging” to see their return, adding that Costa Cruises appeared to be “a few weeks” away from joining them.

Fain said: “We are not through this yet but there are more bright spots and bits of good news than there have been for quite a while.

“We are closer to the other side of this crisis every day. It is also encouraging to see cruising start-up in other parts of the world.

“In Germany, our joint venture company Tui Cruises has been operating cruises since late July. In Italy, MSC Cruises started operating there just last week and has attracted a lot of really very positive publicity.

“We understand that Costa Cruises is operating there in just a few weeks. While this is just a small sample, we always said that we’d start slowly and methodically and we’re going to learn from these early efforts.”

Fain also used the webcast to introduce Dr Calvin Johnson, the group’s recently appointed head of public health and chief medical officer.

Asked by Fain why he had decided to apply for the role, Johnson said: “I saw the opportunity to apply my skills in a really meaningful and substantive way during probably the most significant health crisis in our time.

“It is the nature of the work. It is the opportunity to serve 75,000 crew and to protect their health and to serve four to six million guests a year and to protect their health. I am all focusing on the protection of health.”

MSC Forced to Delay MSC Magnifica Program

MSC Magnifica on the Firth of Forth

MSC Cruises announced today it will postpone the restart of MSC Magnifica until September 26, 2020 despite just having completed a first successful cruise with the MSC Grandiosa.

MSC cited the recent introduction of additional testing measures for residents of Italy having traveled to Greece.

"We are seeing cancellations and a softening in demand since the ship’s itinerary includes as many as three ports in that country. This has led to the decision to delay the restart of the ship by four weeks," the company said.

MSC added that it believes that reservations will start to pick up again in the coming weeks due to the appeal of the itinerary.

MSC Magnifica’s sales are open to residents of the Schengen area, at the same time in this early phase of restart the majority of guests are expected to be Italian nationals and residents.

As a result, MSC Magnifica cruise departures from August 29 to September 19 have been cancelled. The first cruise will depart from Bari, Italy with an unchanged itinerary on September 26.

The MSC Grandiosa is currently offering seven-night cruises with embarkation in the Italian ports of Genoa, Civitavecchia, Naples and Palermo and also calling at Valletta, Malta.

MSC's Strict Screening Processes Are Already Working

MSC Grandiosa

MSC Cruises' host of new health and safety protocols are already working, as the cruise line has denied boarding to a group of guests following COVID-19 testing, according to a statement.

The Grandiosa was back in Genoa for her turnaround call on Sunday, and while MSC disinfected the ship, guests in the terminal underwent testing. 

MSC said that during embarkation, a young man tested positive for both an antigen test and a second molecular level test.

As a result, MSC denied boarding to both the young man and his family; 15 people in total who had traveled to Genoa for the cruise by van.

In addition, last Saturday while the ship was on her way back to Genoa from Valletta, all guests who went ashore in Malta took the mandatory testing required by the Italian authorities prior to re-entering Italy. All tested negative.

"Other than that, life on board during the first and the early phases of the next cruise ran smoothly, with guests enjoying every bit of the specialty restaurants, cafés and shops that our flagship has to offer. Similarly, many of the shore excursions on offer – we call them protected ashore visits, were sold out," MSC said, in a statement. 

MSC Cruises Bans Family For Breaking Crucial Coronavirus Safety Rule

MSC Cruises Bans Family For Breaking Crucial Coronavirus Safety Rule

MSC Grandiosa (closest) and the MSC Magnifica just sticking out.

MSC Cruises has shown just how serious it is about health and safety, removing a family from its ship who broke its coronavirus rules.

The cruise line is operating a select sailing in the Mediterranean aboard its new ship MSC Grandiosa, which was open to residents of Schengen countries only.

The action was taken after a family broke the cruise line’s strict health and safety rules, which included not wandering off on land excursions.

To ensure the safety of passengers, limit contact and manage the spread of the virus, MSC is only allowing guided land excursions. This means passengers stay in a ‘ship bubble’ and don’t come into contact with anyone else not on board the ship.

However, the unnamed passengers decided to break the rules when in Naples, Italy, wandering off from the rest of the group to explore the city on their own.

The passengers were then not allowed to re-embark the ship, for fear of endangering other passengers and crew, the line has confirmed.

The grand shopping and food courts with the Giant LCD screen ceiling

MSC Grandiosa is the first major ocean ship to sail in the Mediterranean in almost five months, following the coronavirus pandemic.

After approval from the needed ports, MSC Grandiosa set sail on a western Mediterranean cruise on Sunday (16 August), at 70 per cent capacity with 2,500 passengers on board.

The ship left from the Italian port of Genoa on a seven-night sailing calling at Civitavecchia (Rome), Naples, Palermo and Malta.

Sadly, the sailing was not available for British or Irish passengers, instead only open to residents of EU countries.

“In line with our health and safety protocol, developed to ensure the health and wellbeing of our guests, crew and the communities we visit, we had to deny re-embarkation to a family who broke from their shore excursion while visiting Naples, Italy,” said a spokesperson for MSC Cruises.

“By departing from the organised shore excursion, this family broke from the ‘social bubble’ created for them and all other guests, and therefore could not be permitted to re-board the ship.”

The cruise line stated that other health and safety measures include transfers being properly sanitised, social distancing, tour guides and drivers undergoing health screenings and the wearing of PPE.

MSC Grandiosa Departs Genoa For First Cruise With New Protocols

The MSC Grandiosa departed Genoa on Sunday night for the start of MSC's first cruise since it paused operations in March due to COVID-19.

Sailing with trimmed occupancy and 10 percent of staterooms set aside for isolation, MSC's flagship will visit Civitavecchia/Rome, Naples, Palermo and Valletta. 

Gianni Onorato, MSC Cruises’ CEO commented: “It is a real pleasure for me to be here and sail on board the first of our ships to return to service and to be able to welcome back our guests. Our main goal during these last months has been to put in place the right measures that will protect the health and safety of our guests, crew and the communities we visit. But at the same time, we have worked to ensure that we are able to provide our guests with a cruise holiday that they can enjoy and still experience all of the elements that they know and love from entertainment and activities onboard through to protected ashore visits.”

MSC becomes the third big-ship line to restart operations, following TUI Cruises, which restarted from Germany in July, and Dream Cruises, sailing in Taiwan. 

In addition, MSC clarified it will only restart operations in the U.S. when the time is right, following approval by the CDC and other relevant authorities across the region in observance of their requirements and guidelines

A second MSC ship, the MSC Magnifica, will debut into operation later this month sailing cruises to the Eastern Mediterranean. 

Among health, protocols are universal health screening of guests prior to embarkation that comprises three comprehensive steps: a temperature check, a health questionnaire and a COVID-19 swab test. Depending on the screening results and according to the guest’s medical or travel history, a secondary health screening or testing will take place. Any guest who tests positive displays symptoms or a temperature will be denied boarding.

The ship will also see elevated sanitation and cleaning measures supported by the introduction of new cleaning methods, the use of hospital-grade disinfectant products and the sanitation of the air on board with UV-C light technology that kills 99.97% of microbes.

Ongoing health monitoring will also be conducted throughout the cruise. Guests and crew will have their temperature checked daily either when they return from ashore or at dedicated stations around the ship to monitor the health status of every guest and crew member.

Guests and crew will only go ashore as part of an organized MSC excursion.

MSC Return

MSC Return

MSC Cruise flagship the Grandiosa has just set sail from Genoa to Rome, MSC first cruise since March, we wish MSC and all onboard a safe voyage.

MSC Cruises to welcome UK passengers as soon as FCO allows

British passengers will be able to board MSC Cruises ships as soon the UK Foreign Office’s advice against all ocean cruising is lifted.

The line’s UK managing director confirmed the plan to Travel Weekly ahead of the line’s resumption of sailings in the Mediterranean from this Sunday.

Currently, only passengers from Europe’s Schengen Area, and Switzerland, can board the sailings.

Flagship MSC Grandiosa will launch seven-night cruises in the Western Med from August 16 and MSC Magnifica seven-night itineraries in the Eastern Med from August 29.

All other cruises in the Mediterranean from August 16 through to October 31 have been cancelled, and cruises departing the US have also been suspended to October 31 in line with cruise association Clia’s recommendation.

Confirming that Brits would be welcome on board as soon as Foreign Office advice against cruising is lifted, Antonio Paradiso said: “As far as I am concerned, that is the only blocker.”

MSC Gets Approval to Restart Cruising in August

 

MSC Cruises announced today that the MSC Grandiosa and MSC Magnifica will resume operations in the Mediterranean starting from August 16 and 29, 2020 respectively.

The two ships will be the first to implement a new comprehensive health and safety protocol that has been approved by the relevant national authorities from the countries that the ships will call along their East and West Mediterranean itineraries this summer, according to a press release.

Pierfrancesco Vago, MSC Cruises’ Executive Chairman commented, “During the pause in our operations, we focused on developing a comprehensive operating protocol that builds upon already stringent health and safety measures that have long been in place on board our ships. We have worked closely with the relevant EU-level, national health and other authorities from the countries that MSC Grandiosa and MSC Magnifica will call along their Mediterranean itineraries to develop a comprehensive set of procedures designed to protect the health and safety of all passengers onboard our ships as well as ashore to ensure that local communities feel comfortable welcoming our guests.”

Vago continued: “The new procedures include universal COVID-19 testing for all guests and crew prior to embarkation protected ashore visits at each destination only with an MSC Cruises’ excursion as an added level of protection for our guests and the introduction of a COVID Protection Plan for further peace of mind for our guests. With all of these measures in place, we aim to offer our guests the safest possible vacation.”

The MSC Grandiosa will offer seven-night cruises in the Western Mediterranean calling at the Italian ports of Genoa, Civitavecchia/Rome, Naples, Palermo and Valetta.

The MSC Magnifica will offer seven-night cruises in the Eastern Mediterranean departing from the Italian ports of Bari and Trieste and calling at the Greek ports of Corfu, Katakolon and Piraeus.

Gianni Onorato, MSC Cruises’ CEO commented, “We are very pleased to be able to start welcoming back guests for a full-experience cruise vacations this summer on board two of our most popular ships — including our flagship MSC Grandiosa — and in the Mediterranean, the very region where our Company’s roots are and we have long been market leaders.”

For this initial phase of the restart of operations, the two MSC Cruises’ ships operating in the Mediterranean for the current summer season will initially only welcome guests who are residents in Schengen countries and subject to any restrictions imposed by the Italian authorities.

MSC Cruises has today cancelled all other cruises in The Mediterranean from August 16 through to and including October 31, 2020. In addition, MSC Cruises announced the cancellation of all U.S. cruise departures through to and including October 31, 2020.

Finally, MSC Cruises also cancelled the Far East cruises from September 10 through to and including October 26.

MSC Readying Two Ships for Cruising; Unveils Health Plan

MSC Grandiosa is ready to resume sailings.

Thanks to https://www.cruiseindustrynews.com/ for the article.

MSC Cruises is preparing for a potential restart this summer in the Mediterranean and is waiting on final approvals to have the Grandiosa and Magnifica start seven-day cruises.

The MSC Grandiosa will offer seven-night cruises in the Western Mediterranean and MSC Magnifica will serve the East Mediterranean, according to a press release.

Their actual departure dates will be determined in accordance with the guidelines received by the relevant authorities.

The itineraries that are being planned include Greece and Malta where the authorities have not only re-opened their ports to cruising but also have approved the health and safety protocol to support MSC Cruises’ restart of operations, according to a statement. 

Speaking today at a press conference held in Italy, MSC Cruises’ CEO Gianni Onorato revealed the full details of the company’s comprehensive health and safety protocol that has been developed to support the restart of operations in the Mediterranean, designed to protect the health and safety of guests and crew as well as the local communities, according to MSC.

A dedicated task force, with the input and support of leading external medical experts, developed a robust protocol with new MSC Cruises’ specific operating procedures that go beyond the actual regional and national guidelines and effectively set a new standard. 

MSC Magnifica in the Firth of Forth photo credit Dave Jones

For this initial phase of the restart of operations, the two ships will initially only welcome guests who are residents in Schengen countries. Additionally, their itineraries have been designed according to the accessibility of the ports, reducing — where possible — the need for guests to make use of public transport or flights, MSC announced. 

In the U.S., MSC ships will only return to service once the necessary approvals have been received from the relevant local and national authorities, including the CDC, as well as across the regions where the ships will operate.

MSC said it had set up a cross-functional task force comprised of in-house experts in the areas of Medical Services, Public Health and Sanitation, Hotel Services, HVAC and other Shipboard Engineering Systems, Information Technology and Logistics. It also hired Aspen Medical to further assist with the development of the protocol and operating procedures. In addition, MSC established a blue-ribbon COVID Expert Group.

New Health Protocols:

1. Universal health screening of guests prior to embarkation that comprises three comprehensive steps: a temperature check, a health questionnaire and a COVID-19 swab test. Depending on the screening results and according to the guest’s medical or travel history, a secondary health screening or testing will take place. Any guest who tests positive displays symptoms or temperature will be denied boarding. Following guidelines from the European Centre for Disease Prevention and Control, guests travelling from countries categorised as high risk will be required to take a molecular RT-PCR test, to be done within 72 hours prior to joining the ship. All crew members will be tested for COVID-19 prior to embarkation as well as regularly during their contract.

2. Elevated sanitation and cleaning measures supported by the introduction of new cleaning methods, the use of hospital-grade disinfectant products and the sanitation of the air on board with UV-C light technology that kills 99.97% of microbes.

3. Social distancing will be enabled through the reduction of the overall capacity of guests onboard, allowing for more space for guests, approximately 10 m² (about 108 sq. ft) per person based on 70% overall capacity. Venue capacity will be reduced, activities will be modified to allow for smaller groups and guests should pre-book services and activities to manage guest numbers. When social distancing is not possible, guests will be asked to wear a face mask, for instance in lifts. Face masks will be provided daily to guests in their cabins and will be available around the ship.

4. Enhanced medical facilities and services with highly qualified staff trained, the necessary equipment to test, evaluate and treat suspected COVID-19 patients and the availability of free treatment at the onboard Medical Centre for any guest with symptoms. Dedicated isolation cabins will be available to enable isolation of any suspected cases and close contacts.

5. Ongoing health monitoring will be conducted throughout the cruise. Guests and crew will have their temperature checked daily either when they return from ashore or at dedicated stations around the ship to monitor the health status of every guest and crew member. During this initial phase of operations, as a further enhanced measure of protection and to avoid risks to the health of guests and their fellow cruisers, guests will only go ashore as part of an organised MSC Cruises’ excursion. This means that MSC Cruises can protect their health while ashore with excursions that will be delivered with the same high standards of health and safety as on board. We will ensure that transfers are properly sanitised and that there is adequate space. Tour guides and drivers will also undergo health screening and will wear appropriate personal protective equipment (PPE).

6. A contingency response plan will be activated if a suspected case is identified, in close cooperation with the national health authorities. The suspected case and close contacts will follow isolation measures and may be disembarked according to local and national regulations.

The MSC COVID-19 Protection Plan will provide guests with additional peace of mind for the summer cruises. This will cover the guest if they become infected prior to their departure if they are not able to travel, during the cruise for medical expenses and after the cruise if the guest falls sick. The MSC COVID-19 Protection Plan is currently available only to guests from Schengen countries. 

A redesigned embarkation procedure with digital check-in processes has been implemented to make the process more seamless and contactless with arrival time slots to manage guest flow.  Guests will undergo a COVID-19 swab test, a temperature check and an in-person check of the health questionnaire to ensure that they are healthy and eligible to cruise. If further checks are needed, these will be carried out by medical staff and, if needed, a further COVID-19 test could be carried out.

For guests, onboard both ships, the MSC for Me app will support and facilitate the new health and safety measures. The app can be used to book services as well as to manage their daily activities onboard and source information.

Additionally, onboard MSC Grandiosa every guest and crew member will be provided with a complimentary MSC for Me wristband, which facilitates contactless transactions around the ship as well as providing contact and proximity tracing.

The industry is prepping for a comeback. Where is the CDC?

The industry is prepping for a comeback. Where is the CDC?

MSC Cruise has put together a Blue ribbonCovid group to put in protocols for safety.

By Johanna Jainchill
The past week has seen major movement in the shaping of protocols around the resumption of cruising. Last week, the European Union released guidelines for the resumption of cruising. Yesterday, Royal Caribbean Group and Norwegian Cruise Line Holdings Ltd. revealed that they had assembled a panel to develop health and safety protocols for the industry to resume operations. MSC Cruises has put together a Blue Ribbon Covid Expert Group that will advise it on sanitation and health protocols.

What's missing from all of these advancements is any word from the U.S. Centers for Disease Control and Prevention (CDC), which will ultimately determine when large cruise ships can resume sailing from U.S. ports. The agency has said nothing about the cruise industry since updating its No Sail Order on April 9 to expire on July 24.

The cruise industry has not publicly said that the CDC is being uncooperative, but in a conversation with Travel Weekly last month, CLIA CEO Kelly Craighead praised Europe for enabling the industry to "participate in dialogue about thoughtful resumption protocols" but said that with the CDC it was "having some challenges with having that kind of engagement and dialogue with them."

CLIA said it had been actively engaged in the development of the guidance published last week by the EU.

UBS analyst Robin Farley said in a note to investors in June that according to her sources, the reason CLIA announced a voluntary suspension of cruises through Sept. 15 is "likely so that [the] CDC would not have to extend its No Sail Order while negotiations continue."

"It sounds like there needs to be an agreement with the CDC in place about 30 days before ships can restart," Farley said.

However, Farley also said that according to Royal Caribbean Group management, the company "is in constant communication with the CDC in a constructive dialogue, and at this point, they are going back and forth with iterations of an agreement."  And one of the co-chairs of the Royal/Norwegian panel, Mike Leavitt, a three-term governor of Utah and former secretary of the U.S. Department of Health and Human Services, said that the CDC was "very pleased to know the panel was being proposed. We described the membership and told them how we were going to work and we pledged transparency and they received it warmly."

But publicly, at least, the CDC has been quiet. And several industry stakeholders have privately said the CDC is being unresponsive and uncooperative with the industry. The CDC did not respond to outreach from a Travel Weekly reporter.

It has been suggested that the CDC has been hamstrung by the Trump administration, such as in a scathing New York Times report in June that detailed the CDC's failures overall in its response to the Covid-19 pandemic. In one example of its shortcomings, the article cited the CDC's No Sail order and reported that the CDC wanted the order to be indefinite, but that the White House intervened, and so the agency replaced it with the order the ends in July.

It's not the only article on the agency's failures: the Washington Post this week reported that the CDC's mishandling of the coronavirus is similar to the mistakes it made with the Zika outbreak in 2016.

CLIA and the cruise industry may not want to rock the boat and cause any further delay, but given the fact that so many travel advisors depend on the ability to relaunch operations in the world's No. 1 cruise market, ASTA CEO Zane Kerby might have spoken for the industry at large when he called the CDC's communications about travel "uneven at best." In a letter to its director, Robert Redfield, on June 9, he said that prioritizing of the restart of the cruise industry is one of four main goals the CDC should tackle.

"In the absence of clear communication, the entire population remains essentially in the dark, left to rely on a patchwork of regional, state and local pronouncements to inform their decision-making with respect to travel," Kerby wrote. "Airlines, hoteliers, cruise lines, tour operators, car rental companies, insurance providers and others are similarly left to their own devices as to when to restart operations in the face of an unprecedented global pandemic."

When the Major Cruise Lines Plan to Restart Service

The major cruise lines are planning to start operations again as soon as May in most cases.

Carnival Cruise Line

Carnival is planning to start some operations by May 11, according to a statement. 

Royal Caribbean International

Royal Caribbean Cruises announced it has decided to extend the suspension of sailings of its global fleet. At this time, it aims to resume service where it can on May 12.

MSC Cruises

MSC Cruises has decided to further extend the pause of its cruise operation through May 29, according to a statement. This is due to the COVID-19 pandemic, the company said, extending its operations pause from April 30 for another month.

Norwegian Cruise Line

Norwegian Cruise Line Holdings announced an extension of its previously announced voluntary suspension of all cruise voyages to include voyages embarking between April 12 and May 10, for its three cruise brands: Norwegian, Regent and Oceania.

Costa Cruises

Costa Cruises has extended the voluntary suspension of its cruises until April 30.

Princess Cruises

Princess plans to resume some cruise operations on May 11.

AIDA Cruises

AIDA has stopped operations through April 30.

Celebrity Cruises

Royal Caribbean Cruises announced it has decided to extend the suspension of sailings of its global fleet. At this time, it aims to resume service where it can on May 12.

Holland America Line

Holland America has cancelled sailings scheduled to depart through May 14.

TUI Cruises

TUI Cruises has paused operations through April 30.

The above are the top 10 cruise brands by market capacity, according to the 2020 Cruise Industry News Annual Report.

MSC Extends Cruising Halt Through May 29

MSC Cruises has decided to further extend the pause of its cruise operation through May 29, according to a statement.

This is due to the COVID-19 pandemic, the company said, extending its operations pause from April 30 for another month.

"As governments across the globe have since further strengthened ashore public health and safety measures to protect local populations and contain the further spread of the virus, today’s decision by MSC Cruises to further extend this extraordinary measure aims to mirror and further support the effectiveness of such efforts," the company said.

"MSC Cruises is working tirelessly with all guests and their travel agents to address the impact of this necessary decision to their bookings on our ships up to May 29 and it is genuinely sorry for the inconvenience that this will cause them. By announcing this now, the Company intends to provide travel agents and guests who are booked on affected sailings with as much time as possible to move their booking to a future cruise."

Latest MSC Cruises ship floated out at the shipyard

Latest MSC Cruises ship floated out at the shipyard

The latest in a series of new MSC Cruises ships have been floated out at its shipyard in France.

MSC Virtuosa is the second Meraviglia-Plus vessel following MSC Grandiosa and will now move docks at the Chantiers de l’Atlantique shipyard in Saint Nazaire for further construction and fitting until delivery in October 2020.

The float out follows the delivery in October of MSC Grandiosa as well as the steel cutting ceremony on the same day of MSC Europa.

MSC Virtuosa will be the second ship in the company’s fleet to have a selective catalytic reduction system and next-generation advanced wastewater treatment system to minimise the environmental footprint and ensure cleaner air emissions.

The catalytic reduction technology aims to help reduce nitrogen oxide by 80% by converting it into harmless nitrogen and water.

MSC Virtuosa will also be fitted with shore-to-ship power which connects it to a port’s local power grid to further reduce air emissions.

The line will soon reveal exact details of the features onboard MSC Virtuosa.

But like MSC Grandiosa, the ship will have a promenade lined with restaurants and shops underneath a 93 metre-long LED Sky Screen, two new shows from Cirque du Soleil at Sea and the Zoe personal cruise assistant in every cabin.

The ship’s maiden voyage will be a seven-night six-port western Mediterranean cruise in November 2020 from Genoa, Italy.

After a winter season in the Mediterranean, MSC Virtuosa will be deployed in summer 2021 to Northern Europe with itineraries to the Norwegian fjords and Baltic capital cities.

The third of three Meraviglia-Plus ships, yet to be named, will enter service in 2023 and be powered by liquefied natural gas (LNG).

MSC Cruises is spending €5 billion to build five LNG-powered ships with the first ‘world class’ type named MSC Europa entering service in May 2022.

The line plans to expand its fleet to 25 ships by 2027 at a cost of €11.6 billion.

Port of Kiel chalks up 350th call by an MSC cruise ship

Port of Kiel chalks up 350th call by an MSC cruise ship

The port’s cruise shipping director Nicole Claus welcomed the ship’s captain Guiseppe Galano

MSC Fantasia arrived at the Port of Kiel’s Ostseekai berth from St Petersburg in Russia on 2 September, marking MSC Cruises’ 350th visit to the German port.

To mark the anniversary, the port’s cruise shipping director Nicole Claus welcomed the ship’s captain Guiseppe Galano. Together, Galano and Claus unveiled a bronze plaque on Kiel’s Cruise Ship Walk of Fame, which honours shipping companies and events that are of special significance for Kiel as a cruise shipping location.

MSC’s cruise ships have been regularly calling at the port of Kiel for twelve years, after the first vessel visited on 4 September 2005. The company began using Kiel as a base port in 2006 and since then, the city has been a constituent part of the company’s northern Europe route planning. To date, nine different MSC cruise ships have visited Kiel, while 1.3 million passengers have embarked or disembarked from an MSC cruise ship in the city.

“With 350 visits to the port under its belt, MSC is the cruise shipping company which has been our most frequent caller to date,” said Claus.

MSC Fantasia has already undertaken 18 cruises from Kiel this season. Three more are to follow up to the season finale on 16 September, when the ship heads for the Mediterranean. These northern Europe cruises take guests to Baltic destinations including Copenhagen, Denmark; Stockholm, Sweden; Tallinn, Estonia; Helsinki, Finland; St Petersburg. The ship also sails from Kiel to Copenhagen and the Norwegian fjords in Geiranger, Flåm and Stavanger.

MSC and Mein Schiff in the Port of Kiel.

International cruise ship passengers who board in Copenhagen can enjoy day excursions ashore from the port of Kiel into the surrounding region and to the Hanse city of Lübeck and the north German metropolis of Hamburg.

“Because of its geographical location, Kiel is particularly attractive as the starting point for so-called butterfly cruises,” said Claus. “The combination of Baltic and Norwegian routes is a very interesting option.”

This year, Kiel will host 142 calls from 28 different ships, which will bring around half a million cruise ship passengers to the port. In addition, about 1.6 million ferry passengers will pass through the port.

MSC sets course for 'UK comeback'

MSC sets course for 'UK comeback'

Photo Credit Dave Jones

by Natasha Salmon
MSC Cruises plans to double its UK sales team as it aims for growth in the UK market, Natasha Salmon reports from the line's new offices in west London

MSC Cruises has pledged allegiance to the trade as it plans to double its sales team ahead of a planned “huge comeback” in the UK market.

The operator says it has set its sights on helping the UK reclaim its position as the largest cruise market in Europe having been overtaken by Germany.

Market ambitions
Speaking at MCS’s new offices in Uxbridge, UK managing director Antonio Paradiso and sales director Steve Williams said strengthening its team of account managers was key.

Paradiso said: “MSC will be making a huge comeback in the UK as the British market really matters to us. We have had the opportunity to develop the German market and it has overtaken Britain in the rankings. We want to get the UK back to number two in the world [behind the US].

“The size of the market is always going to be linked to the capacity you have at sea, and as we have 11 ships coming in the next 10 years, we want 3.6 million European passengers by 2024.”

This year MSC operated six sailings from Southampton on MSC Splendida, the line’s first UK departures for two years.

The family‑owned line will launch the 4,500-capacity MSC Meraviglia next year and the first of its new Seaside-class ship in 2018.

Paradiso said he wants MSC to become one of the top-three cruise lines in the UK and has tasked Williams with growing the sales team from six to 14 following his switch from rival Royal Caribbean.

“It is a huge opportunity to restructure a sales business in a way that really gives British and Irish cruise agents what they expect,” said Williams.

“We will have a team of regional sales managers covering the UK to grow our presence on the ground, where we were weaker before, especially with high street agents.

“They will be overseen by a head of retail. Plus, I will also have a team of national account managers who will focus on supporting cruise specialists. We’re keen to build great relationships with the consortia and multiples too.”

Commission review
Another area Williams will be assessing is commission and MSC’s agent reward scheme, with an individually focused loyalty scheme under consideration.

“There is a base commission but we are reviewing the whole commercial structure,” he said.

“We will work with business owners to discuss what rewards and commission are appropriate for their companies. Currently, we don’t believe a blanket scheme is the right way for us, but this will develop as our regional account managers work with frontline staff.”

Ship visits
Agent engagement will be enhanced with more ship visits in Scotland, Ireland and Southampton as well as more fam trips and a new online training platform.

Paradiso stressed agents remain the priority for a line that sees just 2% of its business come direct.

“We are aware that some of the larger cruise lines are adopting aggressive approaches to drive direct business. We have no intention to do this,” he said.

“We have a contact centre in the UK, so if people want to book direct with us they can, but the trade remains our key priority.”

On price, Paradiso said: “We are starting a journey to become more popular and the prices will reflect that. There will always be value for money, but we offer premium cruises as well with our Yacht Club.”

As part of a drive to make UK agents feel like they are part of “the MSC family”, the line will host 50 agents at Travel Weekly’s Globe Travel Awards 2017 in January.

MSC Seaside bookings open

The MSC Seaside is scheduled to sail its maiden voyage in December 2017.

MSC Cruises said it has begun accepting bookings from repeat customers for MSC Seaside, a new ship that will be based in Miami.

Guests who are members of MSC’s Voyager Club will get their standard 5% discount, plus a bonus Classic drink package applicable to first and second guest in a stateroom. Bookings for the general public open Dec. 29 with the same drinks package offer.

The 4,100-passenger ship is expected to sail week-long Caribbean cruises; its first cruise is scheduled to leave Dec. 21, 2017. Prices start at $589 per person, MSC said.

Seaside will feature a unique 360-degree ocean level promenade on Deck 8 that will include indoor/outdoor shops and restaurants, as well as a buffet area and a pool, which are traditionally located on a cruise ship’s higher decks.