Showing posts with label Valiant Lady. Show all posts
Showing posts with label Valiant Lady. Show all posts

Wednesday, 2 September 2026

Virgin Voyages' Valiant Lady gets a refresh: 7 upgrades travel agents need to know

Virgin Voyages' Valiant Lady gets a refresh: 7 upgrades travel agents need to know


Stepping onboard Valiant Lady following its May dry dock, returning passengers would be forgiven for overlooking the ship’s spring revamp.

Virgin Voyages’ second vessel is back after undergoing a number of tweaks, all of which aim to maximise previously underused areas and improve dining and entertainment offerings.

From renovated communal spaces to brand new restaurants, here’s everything agents need to know about Valiant Lady’s refreshed look.

The Roundabout

The Roundabout on Valiant Lady has been given a soft makeover in the hope that it will attract more guests during the day and early evening. 

Loud colours have been swapped for plummy tones, and furniture has been reorganised to encourage groups to gather and solos to unwind. Expect clusters of cushy seating, discreet nooks and laptop-friendly tables.

In the space, Roots Reggaeton can be heard and lots of plants add to the relaxed aesthetic. 


On The Rocks 

On The Rocks, Virgin Voyage’s glitzy cocktail lounge, has also had a few tweaks.

The layout has been updated to improve the quality of its live entertainment, with the removal of a partition wall making it easier to view the bandstand while also creating space for extra seating. 

The Grounds Club 

Espresso martini lovers rejoice – The Grounds Club is officially open for nightcaps.

Virgin Voyages’ Chicago-inspired cafe is now a day-to-night venue, transforming every afternoon into a full-service cocktail bar.

Warm lounge seating, woven pillars and wooden stools complete the nocturnal makeover. 


Ariya by Razzle Dazzle 

Taking over Razzle Dazzle every evening, Ariya marks Virgin Voyages’ first ever restaurant dedicated to Indian cuisine. 

The menu features dishes like Eggplant Saag Napoleon and Lamb Shank Biryani, as well as spice-infused cocktails and cheesecake filled with gulab jamun. 

Razzle Dazzle, which is best known for its plant-based fare, will continue to operate a breakfast and brunch service. 

The Red Room

Though the Red Room’s architecture remains the same, its programming has undergone a major shake-up.

The ship’s scarlet-hued theatre will host a number of new experiences, including Sink ‘Oar’ Swim, an energetic game show and an interactive unboxing contest called Nice Box!


The Manor

Virgin Voyages was widely praised when it launched in 2021 for its electric nightlife – and it looks like that energy isn’t going anywhere. 

The line has made significant structural changes to its nightclub, The Manor, removing the raised seating area and rear wall to create an expanded dance floor.

The result is a single level venue with improved sight lines along with additional capacity, giving guests even more room to show off their best moves. 

Empty nightclub with low lighting on cruise ship
Virgin Voyages

The Manor

Fitness and wellness

The Athletic Club has been refreshed with shaded daybed clusters, upgraded lounge seating and enhanced pool access. Walkways have also been widened via the removal of certain gym equipment, allowing for easier transitions between circuits. 

Other improvements include The Runway Racetrack, which has been given new customer signage and high visibility vinyls to prevent joggers and walkers from colliding along the 255-metre-long route. 

As for new classes, VHS Volume 2: The Great British Burn Off serves as the successor to the fleet’s 1980s aerobic sessions. Expect 90s Britpop, upbeat choreography and accessible routines.

Sunday, 8 January 2023

Record Inaugural Cruise Calls for Gibraltar in 2022

Record Inaugural Cruise Calls for Gibraltar in 2022


The Minister for Business and Tourism, Hon Vijay Daryanani, announced that Gibraltar has seen a record number of 20 inaugural cruise calls in 2022, beating the previous best of 19 in 2016.

“The cruising industry has suffered immensely but the Government has worked at full throttle to make sure that Gibraltar has not been forgotten and the statistics are proof of this,” said Daryanani.

“I have represented Gibraltar at the most important cruise conferences in the world. I have spoken about what we have to offer and people have approached me to talk about us. We have recovered quickly in 2022 after the pandemic and now we have a record amount of inaugural calls. This new year will be better as we already have more calls booked than last year. 

“Whatever my detractors may say, I will continue marketing Gibraltar because that’s what our retail and hospitality industries want and expect from me. It is not easy in this very competitive industry but we will work hard to deliver on all fronts.”

Following a difficult time for the cruise industry during the pandemic, Gibraltar is now making a steady recovery. 

Friday, 9 December 2022

Virgin Voyages Welcomes Resilient Lady to Growing Cruise Fleet

Virgin Voyages Welcomes Resilient Lady to Growing Cruise Fleet


Virgin Voyages has taken delivery of the brand’s third vessel: the Resilient Lady.

Built by Fincantieri, the Resilient Lady is a mid-size ship weighing 110,000 gross tons like her sister ships in the fleet: Scarlet Lady and Valiant Lady, according to a press release.

On May 14, 2023, Resilient Lady will embark on her MerMaiden voyage around the Greek Isles, making stops in Santorini, Rhodes, Bodrum and Mykonos before returning to her homeport in Piraeus, Athens. The ship will sail two, eight-night itineraries including the “Greek Island Glow” with the aforementioned route, and the “Adriatic Sea and Greek Gems,” complete with calls in the beautiful cities of Split, Dubrovnik, Kotor and Corfu.

After her inaugural season in the Med, Resilient Lady will embark on a 44-night repositioning voyage, heading Down Under for a winter season in Australia and New Zealand. Starting Oct. 22, 2023, the ship will depart Athens before stopping in some of the most exotic locales the brand has yet to introduce including Cairo, Dubai, Bali, Mumbai, Phuket and Singapore. She’ll finally arrive in Sydney on Dec. 4, 2023, for a series of celebrations, media sneak peeks and more.

Wednesday, 30 November 2022

Virgin Voyages Donates 2,023 Vacations to Healthcare Workers

Virgin Voyages Donates 2,023 Vacations to Healthcare Workers

Virgins Merlady the Valient Lady flying her Banner in Liverpool UK, Photo Credit Spacejunkie2 (Flickr)

Virgin Voyages is celebrating Giving Tuesday by paying it forward and honouring local healthcare heroes with the vacation of a lifetime, the company said, in a press release.

For the second consecutive year, the South Florida-based travel and lifestyle brand is partnering with Baptist Health South Florida and donating 2,023 complimentary voyages – totalling an estimated $5.9 million – for deserving employees to ring in the new year with their friends and loved ones.

“For the past three years, our local healthcare workers put everything on the line to care for the community, and now it’s our turn to pay it forward,” said Jill Stoneberg, Virgin Voyages’ Senior Director of Sustainability and Social Impact. “We’ve turned a corner, and we’d love to offer our frontline workers a much-deserved break. The Virgin Voyages team is honoured to give our friends at Baptist an incredible vacation on the high seas where they can unplug and escape for a few days.”

In celebration of the new year ahead, the 2,023 gifted sailings will recognize employees in the Baptist Health network who have made a positive impact in the local healthcare community, from patient-facing employees to those in behind-the-scenes roles that keep the hospitals, clinics and offices running smoothly, the company said.

Winners will receive a voyage for two in a Sea Terrace, a trendy balcony cabin with fun mood lighting, rainfall showers and a signature red hammock.

The 2,023 winners will select from one of six incredible Caribbean itineraries departing from Miami between Jan. 2 and April 28, 2023.

“At Baptist Health, we want our employees to thrive in their careers and all areas of their lives,” said Adriene McCoy, senior vice president and chief people officer at Baptist Health. “That includes prioritizing their well-being and time off since our people are the key to the essential and high-quality care we provide to our community. We are excited to partner with Virgin Voyages and grateful for their generosity in offering our dedicated employees an opportunity to vacation, rest and recharge.”

 

Saturday, 26 November 2022

Virgin’s Brilliant Lady Floated Out at Fincantieri

Virgin’s Brilliant Lady Floated Out at Fincantieri


The floating-out ceremony of the Brilliant Lady, the final of the four new Virgin Voyages ships, took place on Friday at the Fincantieri Sestri Ponente (Genoa) shipyard.

She follows the Scarlet Lady and Valiant Lady, which are already sailing, and the Resilient Lady, which enters service in 2023.

Each ship is 2,770 guests and approximately 110,000 tons. The Brilliant Lady is expected to enter revenue service in late 2023.


Monday, 17 October 2022

Virgin's Valiant Lady Starts Atlantic Crossing Ahead of U.S. Debut

Virgin's Valiant Lady Starts Atlantic Crossing Ahead of U.S. Debut

Valeant Lady flying the Virgin Flag photo credit Spacejunkie2 (Flickr)

Wrapping up its inaugural summer in Europe, the Valiant Lady is starting a trans-Atlantic crossing to the United States.

The 14-night voyage departs from Barcelona today and marks the North American debut of the Virgin Voyages vessel.

In addition to the Spanish port, the one-way voyage includes visits to four European destinations, such as Ibiza and Funchal, before arriving in Miami on October 30.

Once in the U.S., the 2021-built cruise ship is set to kick off a series of week-long voyages to the Caribbean and the Bahamas.

The program includes two different itineraries, such as the “Western Caribbean Charm.” Sailing to Mexico, Honduras and the Bahamas, the voyage features visits to Costa Maya, Roatán and Bimini.

Through mid-April, the Valiant also offers the “Eastern Caribbean Antilles” cruise. In addition to Bimini, the eight-night cruise sails to Amber Cove, St. Croix and San Juan.

Following the Scarlet Lady, which entered service in 2021, the Valiant Lady debuted in March 2022.

Virgin’s second newbuild, the 110,000-ton cruise ship spent its inaugural season in the Mediterranean, offering different itineraries to Spain, Italy and France.

Like the Scarlet Lady, the Valiant offers an adults-only product that focuses on what Virgin calls an intimate and elevated all-inclusive experience.

As part of the concept, the 2,770-guest vessel boasts 20 dining venues, in addition to many entertainment options. A highlight is The Manor - a two-story 1970s-style nightclub inspired by Virgin’s heritage in the music business.

Another feature is the Red Room, which, according to Virgin, is the first transformational multi-form theatre at sea.

The venue can be transformed into four different configurations - including a traditional Proscenium stage, to alley stage used in fashion shows, to a dance flat-floor configuration and finally a unique reverse stage setup.


Sunday, 16 October 2022

Virgin Voyages Joins Forces with Chefs and Mixologists for Eat & Drink Month

Virgin Voyages Joins Forces with Chefs and Mixologists for Eat & Drink Month

Valiant Lady arriving in Liverpool photo credit Spacejunkie2 (Flickr)

Virgin Voyages has introduced its first-ever Eat & Drink Month in partnership with acclaimed chefs and mixologists, taking place in November, according to a press release.

Michelin-starred chefs Matt Lambert and Brad Farmerie, James Beard Award nominees Silvana Salcido Esparza and Sohui Kim, and beverage designer Charles Joly are all working with the cruise line to bring the project to life. The Eat & Drink Month includes four- and five-night voyages on the Scarlet Lady, as well as six- and eight-night voyages on the Valiant Lady. according to Virgin Voyages.

“We have made-to-order culinary experiences in intimate eateries rather than mass-produced banquet food in big dining halls. Our food and drink menus were put together by award-winning chefs and mixologists who have taken their land-based gastronomy experience to our restaurants and cocktail bars on board," said Nirmal Saverimuttu, president and chief experience officer, of Virgin Voyages.

Guests will be treated to speciality cocktails and menu items throughout November, as well as bookable events priced between $15 and 125 per guest, such as elevated dinner and wine pairings, cooking demos, and a preview of the new menu launching next year.

To commemorate Eat & Drink Month, every November booking includes a complimentary $300 Bar Tab that can be used for speciality cocktails or the brand's unique Shake for Champagne feature, which allows guests to order their drink of choice via their phone.

"Of all the feedback we receive from past guests on TripAdvisor and Cruise Critic, two things stand apart above all else: our amazing Crew and the food & drinks. Eat & Drink Month is a way for us to turn up the heat and celebrate Sailors’ favourite part of coming aboard with a recurring event our guests can look forward to for years to come,” added Saverimuttu.

Once onboard, guests can book a variety of events and special appearances from the Eat & Drink lineup.

Let’s Mushroom Around, Sushi & Poke Demo, Flavors Uncorked at The Wake, Razzle Dazzle Menu Sneak Peek, Creative Collective: Sohui Kim, Creative Collective: Brad Farmerie, and Creative Collective: Silvana Salcido Esparza have all been curated for culinary entertainment onboard.

As for drinks, guests can sip away in one of the following events: Spill the Beans with Intelligentsia Coffee, Filthy Bloody Mary Bar, What’s The Tea?, Lotería Gigante, Seven Sea Sippers, Sip and Sway with Kin Euphorics, Nothing Fancy at The Loose Cannon.

Monday, 26 September 2022

Seven Newbuilds Are Set to Arrive in the U.S.

Seven Newbuilds Are Set to Arrive in the U.S.


Seven new cruise ships are set to debut in U.S. market by the end of 2022.

While some of the newbuilds are leaving the shipyard and heading straight to North America, other vessels have initially entered service in Europe before arriving in the U.S. for the winter season. 

Here’s the list of new ships:

Carnival Celebration
Cruise Line: Carnival Cruise Line
Delivery Date: October 2022
Capacity: 5,200 guests
Tonnage: 183,000
U.S. Arrival: November 20
U.S. Homeport: Miami

Following a transatlantic crossing, the new Carnival Celebration is launching service in the Caribbean this NovemberJoining the Mardi Gras, the Excel-Class ship will become Carnival’s second LNG-powered vessel while offering week-long cruises departing from PortMiami year-round.

Norwegian Prima
Cruise Line: Norwegian Cruise Line
Delivery Date: July 2022
Capacity: 3,215 guests
Tonnage: 142,500
U.S. Arrival: October 5
U.S. Homeports: New York City, Miami, Galveston and Port Canaveral

After debuting recently in Iceland, the Norwegian Prima is arriving in New York City on October 5. First in a new series of ships known as Prima-Class, the  3,125-guest ship will sail an “inaugural tour” during the winter season, offering itineraries from four different U.S. homeports.

Celebrity Beyond
Cruise Line: Celebrity Cruises
Delivery Date: April 2022
Capacity: 3,260 guests
Tonnage: 140,600
U.S. Arrival: October 24
U.S. Homeport: New York City and Fort Lauderdale

The Celebrity Beyond is set to debut in North America this winter. After entering service in Europe back in April, the third Edge-Class vessel will arrive in New York City on October 24, ahead of a season of Caribbean cruises departing from the Port Everglades. 

MSC Seascape
Cruise Line: MSC Cruises
Delivery Date:
 November 2022
Capacity: 4,560 guests
Tonnage: 169,000
U.S. Arrival: December 5
U.S. Homeport: Miami

A sister to the 2021-built MSC Seashore, the MSC Seascape is debuting in North America with a series of cruises departing from Miami. The newest MSC Cruises vessel is heading to the United States soon after leaving the shipyard and arrives in New York City – where it will be christened – on December 5.

Viking Neptune
Cruise Line: Viking
Delivery Date: Q4 2022
Capacity: 930 guests
Tonnage: 47,000
U.S. Arrival: December 22
U.S. Homeport: Fort Lauderdale

The newest Viking ship is heading to the United States this December. After debuting in the Mediterranean in November, the Viking Neptune will cross the Atlantic on its way to Fort Lauderdale. The luxury ship is then set to kick off a 137-night world cruise – which will also visit Los Angeles, Santa Barbara and two ports in Hawaii.

Valiant Lady
Cruise Line: Virgin Voyages
Delivery Date:
 July 2021
Capacity: 2,770 guests
Tonnage: 110,000
U.S. Arrival: October 30
U.S. Homeport: Miami

A second Virgin Voyages vessel is arriving in Miami for the winter season. After being delivered in 2021 – and officially entering service earlier this year in Europe – the Valiant Lady will offer a series of week-long cruises to the Caribbean starting on October 30.

Silver Dawn
Cruise Line: Silversea Cruises
Delivery Date:
 November 2021
Capacity: 596 guests
Tonnage: 40,700
U.S. Arrival: December 16
U.S. Homeport: Fort Lauderdale

The new Silver Dawn is debuting in North America in December. After launching service earlier this year in Europe, the 2021-built ship will be based in Fort Lauderdale for most of the winter, offering a series of Caribbean itineraries.


Thursday, 15 September 2022

Virgin Voyages will allow more non-fully vaccinated passengers to sail

Virgin Voyages will allow more non-fully vaccinated passengers to sail

Virgin Voyages will allow more non-fully vaccinated passengers to sail after it removed a 10% cap on guests without a full Covid-19 vaccination. 

Previously, the line required 90% of guests to be fully vaccinated – allowing for 10% of customers to be non-fully vaccinated.

 

From 18 September for sailings onboard Valiant Lady and from 21 September for Scarlet Lady, the cap will be removed and all passengers will be able to board regardless of their vaccination status.

 

However, non-fully vaccinated travellers will still be required to provide evidence of a negative Covid-19 test taken within 72 hours of embarkation.


A Virgin Voyages spokesperson said: "The health and safety of our sailors (guests) and crew are most important, and we’ll continue to emphasize our ’Voyage Well’ protocols.

 

"We’re excited to see cruising make its way back to 2019 sailing levels and to welcome aboard both new and returning cruisers seeking a different kind of adventure on the high seas."



Friday, 19 August 2022

Virgin Voyages has secured $550 million in new capital to support its growth plans

Virgin Voyages has secured $550 million in new capital to support its growth plans



The new funding – which was led by BlackRock and includes new external financing and additional capital from existing investors including Bain Capital Private Equity and Virgin Group – will enable the line to continue its growth strategy and further strengthen its financial position as demand "continues to gain momentum".

 

Tom McAlpin, chief executive of Virgin Voyages, said the company has created an "incredible project" that investors and consumers "truly believe in".
 

"This additional capital comes at a time when we’re looking forward to exponential growth that will, in turn, help us achieve what we set out to accomplish," he added.

The investment comes as Virgin reports "exponential growth in bookings" in the last six months, with this year tipped to see a strong return across the industry as cruising heads toward pre-pandemic levels.

 

According to research carried out by the line, 96% of consumers are keen to cruise this year following two years of restrictions. 


Sunday, 7 August 2022

Virgin’s Scarlet Lady Completes First Year in Service

Virgin’s Scarlet Lady Completes First Year in Service


Virgin Voyages’ first cruise ship, the Scarlet Lady. completes its first year in service today.

After being delivered in early 2020, the 2,770-guest vessel saw its debut season postponed by over a year due to the COVID-19 pandemic.

With the entire cruise industry entering a global pause over the health emergency, the ship only received its first paying guests on August 6, 2021.

During the day, the Scarlet Lady departed Portsmouth, England, for a three-night ocean getaway.

Five additional UK sailings followed before the 140,000-ton vessel crossed the Atlantic for its inaugural season in the United States.

In September, the ship docked in New York City before arriving in Miami – its original homeport.

Over 18 months after the initial plans, the Scarlet Lady finally kicked off its inaugural voyage from PortMiami on October 6, 2021.

The vessel then started to offer a year-round program of four- and five-night cruises to the Caribbean and the Bahamas, with visits to Costa Maya, Amber Cove, Bimini and more.

Designed to reflect the sleek luxury of a yacht, the Scarlet Lady offers, according to Virgin, the intimate and elevated experience of a boutique hotel at sea.

An adults-only ship, it has over 20 dining venues, in addition to many entertainment options. One of the highlights is the vessel’s theatre, known as The Red Room.

Considered a transformational multi-form showroom, the area can be used with four different configurations - a traditional Proscenium stage, an alley stage used in fashion shows, a dance flat-floor configuration and a reverse stage setup.

Another unique feature is The Manor, a two-story, 1970s-style nightclub inspired by Virgin’s heritage in the music business.

Following the Scarlet Lady, a second cruise ship - the Valiant Lady - entered service for Virgin Voyages in March 2022.

Two additional vessels – the Resilient Lady and the Brilliant Lady – are also set to debut for the brand in 2023.

Friday, 22 July 2022

Virgin Voyages Eliminates Pre-Embarkation COVID-19 Testing for Cruises

Virgin Voyages Eliminates Pre-Embarkation COVID-19 Testing for Cruises


Virgin Voyages will remove the requirements for pre-embarkation testing, according to a press release.

Virgin Voyages has responded immediately to the CDC’s decision to discontinue their voluntary COVID-19 Program for Cruise Ships and will mirror the rest of the travel industry in removing pre-embarkation testing for sailings from July 24 on EU sailings, and from July 27 on US sailings.

Vaccine requirements will remain in place for both Scarlet Lady, operating out of the US, and Valiant Lady in the EU. Virgin Voyages is currently evaluating this policy and will announce further updates in the near future, the company said. 

Passenger and crew well-being is the major focus and they continue to follow the advice of their expert medical team. To clarify these updates:

  • From the dates mentioned above, passengers will no longer be required to complete a pre-embarkation COVID test, applicable across the fleet, including US and EU operations. 
  • For US sailings, passenger vaccination requirements will now be marked at 90%. This opens the opportunity for passengers who are not vaccinated to contact Virgin Voyages' Sailor Services to book a sailing if these thresholds are met. 
  • Ship crew on all US and EU sailings will maintain their fully vaccinated status.  

Friday, 17 June 2022

Virgin Voyages will make its TV debut on Channel 5

Virgin Voyages will make its TV debut on Channel 5

The show will feature a look inside the inner workings of the line


Narrated by Sheridan Smith, the documentary is filmed across both the line’s two vessels, Scarlet Lady and Valiant Lady.

 

The Cruise will take audiences behind the scenes for an "unfiltered, energetic" glimpse into the lives of Virgin Voyages’ crew and guests.

 

The series will also feature locations such as Bimini, Ibiza, Marseilles and Cannes, as well as a peek into the inner workings of the ship.

Shane Riley, vice-president of international sales, said: "We’re so excited to give our UK fans a peek into life below deck. It’s rare to see the inner workings of a cruise ship or to follow the crew beyond Sailors’ [guests’] time onboard.

 

"The UK was the birthplace of the Virgin brand and has played such an integral role for Virgin Voyages. We’ve had tremendous positive feedback from our Sailors in the UK, and can’t wait to show audiences what truly goes into delivering an epic experience at sea."

Sunday, 12 June 2022

Virgin Voyages has delayed the launch of its third ship Resilient Lady

Virgin Voyages has delayed the launch of its third ship Resilient Lady

The vessel had been scheduled to operate from Athens from mid-August

The vessel has been scheduled to operate from Athens from mid-August but will now not launch until the second quarter of 2023.

 

Virgin Voyages said the delay at the yard in Genoa “was not anticipated”, adding: “Resilient Lady will remain in Genoa getting onboard work completed, hitting the high seas next spring.”

 

It added: “Virgin Voyages did not land on this decision lightly, and despite making tremendous strides alongside the cruise industry as a whole, the brand is not immune to the global challenges the world is facing. 

 

“This includes supply chain obstacles, a level of regional uncertainty for international travellers in countries in Eastern Europe, crewing challenges based on government regulations and restrictive Covid entry requirements back into the US.” 

 

Passengers and agents are due to be informed of refunds and compensation advice in the next few days.

 

This includes a 200% Future Voyage Credit (FVC) or a full refund of the amount paid, plus 25% FVC.

 

Those that choose the 200% FVC and rebook in 2022 will get the option of another free voyage, excluding taxes and fees. There will also be assisted with travel changes and penalties.

 

Agents will have their commission protected on funds already paid. 

Monday, 4 April 2022

Virgin Voyages has apologised to guests sailing on Valiant Lady

Virgin Voyages has apologised to guests sailing on Valiant Lady

Valiant Lady seeking into the Port of Liverpool photo credit Spacejunkie2

Virgin Voyages has apologised to guests sailing on Valiant Lady this week and will offer them a free European voyage this summer, after an onboard medical emergency and overboard incident delayed the ship’s return to Portsmouth as well as its subsequent sailing, which had been due to depart from Portsmouth on Friday (1 April).

During the early hours of Thursday morning (31 March), the ship’s crew were alerted to reports of a guest going overboard, sparking an "extensive" search and rescue mission.


"We are deeply saddened by this news and our thoughts are with this passenger’s family and loved ones," said the line in a statement issued to TTG. "Our investigation has indicated this was an intentional act and no foul play is suspected."


Earlier in the voyage, another guest suffered a non-Covid-related medical emergency requiring airlift and shoreside care, delaying the ship’s arrival in Lisbon.


"We’re very happy to report that this person is doing well," said the line. "As a result of seeking timely medical care for this passenger, we did experience a delay in arrival to Lisbon of several hours. Virgin Voyages did not market this port as a two-night stop, the itinerary was a morning arrival and late debark."

The line said the combination of the two incidents meant the ship, which had been due to sail a three-night Long Weekender in Zeebrugge itinerary from Portsmouth on Friday, was now due back in the UK "no sooner than 6pm on 1 April".


This has forced the line to delay embarkation for the ship’s next sailing until the morning of 2 April.

 

"As a gesture of awareness that some were disappointed, we are offering all sailors [guests] a free voyage this summer in Europe onboard either of our ships, Valiant Lady or Resilient Lady," said Virgin Voyages.


The line added: "We set ourselves a very high standard and in this case, we have fallen short on some things – we are very sorry the experience for some has not been ideal.


"While not everything is in our control, including global supply chain challenges, the weather, or medical emergencies, we remain focused on the sailor [guest] experience and knowledge we need to keep improving."


Wednesday, 16 February 2022

Virgin Ready for Second Ship; Bookings Up 70%

Virgin Ready for Second Ship; Bookings Up 70%


Virgin Voyages has confirmed its second ship, the Valiant Lady, will start sailing this March in the UK.

Speaking of the arrival of Valiant Lady to the UK, Tom McAlpin, CEO of Virgin Voyages, said: “Following the success of our first ladyship, Scarlet Lady, we are so excited to debut Valiant Lady this March and begin our European tour. The lifting of UK travel restrictions has already shown promising signs with 70% uplift in bookings since December – and we can’t wait to welcome Sailors onboard!"

The company is showcasing the new ship Tilbury and Liverpool, where fans are invited to wave her in before the company kicks off bookable European sailings from Portsmouth in March and a new homeport in Barcelona in May.

Sir Richard Branson added: “Virgin Voyages has been a dream in the making since my 20s, and today is a momentous day launching our second ladyship, Valiant Lady. It’s exciting to be able to celebrate our continued growth as a brand that’s on a mission to voyage like no other. In our five decades in business, Virgin has always sought to offer our customers something extra special, and Virgin Voyages has worked tirelessly to do just that.”

For a limited time, Sailors can book any voyage on any ship and get 20% off along with a $100 toward their prepaid Bar Tab, plus an extra 10% off if they pay in full.

Tuesday, 7 September 2021

Virgin Voyages’ Scarlet Lady Leaves Portsmouth for New York

Virgin Voyages’ Scarlet Lady Leaves Portsmouth for New York


The Scarlet Lady has set sail from Portsmouth, England, after spending the summer in the UK. According to a press release, the 2,800-passenger Virgin Voyages ship is now heading across the Atlantic to New York.

Portsmouth International Port said that over 8,000 passengers enjoyed the Summer Soiree Series, which saw Virgin Voyages launch its world's first commercial sailing from Portsmouth.

A pop-up terminal was created to host passengers while keeping strict COVID-19 health protocols in place after the CDC cruise restrictions in America curtailed plans for stateside launch, guests instead enjoyed a season sailing in domestic UK waters.

Portsmouth port said that the Scarlet Lady brought a “much-needed boost to the city after a challenging year.” and it felt honoured to receive an open letter of thanks from the Virgin Voyages team.

“(Y) you’ve welcomed us to your home and you will forever have a place in our heart. We couldn’t be more grateful for your support as we sailed for the first time,” the letter read. “While the Scarlet Lady is saying Bon Voyage after a brilliant Summer Soiree season, we can’t wait to see you next year when our second ship, the Valiant Lady, makes her debut, right here. She’s quite the head-turner too, and there’s nowhere else we’d rather start her off.”

Mike Sellers, Portsmouth International Port’s director said: “Seeing the Scarlet Lady in the port has been the result of years of hard work, from securing investment to extend our cruise berth to accommodate larger ships, to building confidence with the Virgin Voyages’ team that we could look after their world-first sailing … Everyone at the port stepped up, during the most challenging time, to make sure this was a success and I’m so proud of their hard work and professionalism.”

Sellers noted that it has also been impressive to see the Virgin team in operation with some spending months in the city to make sure “everything went smoothly, becoming very fond of Portsmouth in the process.”

“We want to become the port of choice for luxury, boutique cruises, and with plans for a terminal extension underway we’re on our way there … We’re looking forward to seeing Virgin’s new build Valiant Lady in the city next year, and welcoming back the team. In the meantime, the hard work continues as we continue to build our position as a major player in the cruise industry,” Sellers said.