Showing posts with label Genting Dream. Show all posts
Showing posts with label Genting Dream. Show all posts

Tuesday, 12 August 2025

Disney to Leave Australia and New Zealand Market After 2025-26 Season

Disney to Leave Australia and New Zealand Market After 2025-26 Season


Disney Cruise Line is leaving the Australia and New Zealand market after the 2025-26 season, the company confirmed in a statement.

“The Disney Adventure’s maiden sailings from Singapore in December 2025 will launch a magical expansion into the Asia-Pacific region,” the company said.

“As part of this growth, we will be repositioning the Disney Wonder to another part of the world following its 2025-26 season in Australia and New Zealand,” Disney continued.

The company did not reveal alternative deployment plans for the vessel, which is scheduled to spend the summer of 2026 sailing in Alaska.

“While the Disney Wonder will not return to Australia and New Zealand for the 2026-27 season, we want to reassure you that sailings from this region remain a strong consideration for future itineraries,” Disney noted.

“The response from guests during our local seasons has been overwhelmingly positive, and we are looking forward to a fantastic upcoming season starting on Oct. 19, 2025.”

Disney Cruise Line debuted in the Australia and New Zealand market in the 2023-24 season with the Disney Wonder. The 1999-built vessel later returned to the region for a second season in 2024-25.

As part of its farewell deployment in the South Pacific, the Disney Wonder is set to offer short cruises departing from Sydney, Melbourne and Auckland.

After starting in late October, the season runs through early February and includes three- to five-night itineraries to Eden, Hobart, Wellington and Christchurch.

In December, the 1,750-guest ship is also scheduled to offer a special ten-night cruise that sails from Sydney to Auckland.

The longer itinerary features visits to Fjordland National Park, Napier, Tauranga, Wellington and Christchurch.

Taking over Disney’s operations in the Asia-Pacific region, the Disney Adventure is set to offer short cruises to nowhere in Southeast Asia.

Currently in the final stages of construction in Germany, the 208,000-ton ship will sail from Singapore on a year-round basis.

Sunday, 15 January 2023

Resorts World Cruises to Restart Cruises in Hong Kong with Former Explorer Dream

Resorts World Cruises to Restart Cruises in Hong Kong with Former Explorer Dream


Resorts World Cruises announced it will restart cruises from Hong Kong with the Resorts World One from March 10 2023, offering two and three-night high-seas cruises, departing every Friday, Sunday and Wednesday of the week.

The Resorts World One was formerly the Explorer Dream, a 75,338 gross ton 13-storey high cruise ship that features 928 rooms, which can accommodate over 1,856 guests with world-class cruise facilities.

“We are pleased that Resorts World Cruises will have the first cruise ship to homeport in Hong Kong after the resumption of normal travel with the Mainland and overseas. We hope to support the growth of Hong Kong tourism as we had done for both Singapore and Malaysia,” said Tan Sri Lim Kok Thay, Chairman of Resorts World Cruises.

Resorts World One is chartered by Resorts World Cruises and she will replace Genting Dream’s regular two- and three-night itineraries from February 17 until March 1 2023, as the Genting Dream goes into drydock for regular maintenance. Departing on March 3, Resorts World One will offer a special five-night repositioning cruise from Singapore, calling at Ho Chi Minh City and Da Nang, prior to arriving in Hong Kong on March 8.

Passengers can also embark from Kuala Lumpur (via Port Klang) for this re-positioning cruise on March 2, making it a six-night cruise calling at Singapore, Ho Chi Minh City and Da Nang before arriving in Hong Kong on March 8.

“It’s been an exciting journey so far and we are looking forward to starting our next chapter in 2023 with the introduction of the Resorts World One cruise ship. The ship will increase tourist arrivals and generate economic benefits to the hotels, transport, suppliers and other service sectors in Hong Kong. Resorts World One will berth at the Kai Tak Cruise Terminal, contributing revenue to the government-owned facility,” said Michael Goh, President of Resorts World Cruises.

 

 

SURIA FM Becomes First Malaysian Radio Station to Broadcast Onboard

SURIA FM Becomes First Malaysian Radio Station to Broadcast Onboard


Malaysia’s Suria FM made history by becoming the first radio station in the country to broadcast live from a cruise ship.

The milestone was achieved during a three-night round-trip cruise on the Genting Dream, operated by Resorts World Cruises, which set sail from Port Klang, Malaysia on January 9, 2023.

The partnership between Suria FM and Resorts World Cruises began in mid-November 2022, to celebrate the station’s 15th anniversary.

Michael Goh, president of Resorts World Cruises, said: “Our collaboration is timely as our ship continues to homeport in Port Klang until early 2024 to offer a series of cruises to Penang, Singapore and Phuket with certified Halal food and beverage offerings, enabling us to further grow and promote cruise vacations as an option among Malaysians, especially for the Malay market segment.”

To mark the occasion, the Malaysia Book of Records presented certificates to Suria FM and Resorts World Cruises during a ceremony held on the ship.

For the Malaysia Book of Records attempt, Resorts World Cruises hosted 71 guests on the Genting Dream including SURIA FM’s local DJs, lucky radio contest winners, crew and technical sound engineering, as well as Malaysian celebrities, influencers, media and also the Malaysia Book of Records official representatives.

Tuesday, 3 January 2023

Preview: The 2023 Cruise Industry

Preview: The 2023 Cruise Industry


With the COVID-19 pandemic now in the past, Cruise Industry News looked into the trends and the highlights that are set to headline the cruise industry in 2023.

New Ships

According to Cruise Industry News’ Orderbook data, lots of new builds are set to hit the market in 2023.

The vessels will expand the fleet of 20 operators, including major brands such as Carnival and MSC Cruises, as well as niche cruise lines including American Cruise Line and Swan Hellenic.

Virgin will be the brand adding the most ships, with the Resilient Lady and the Brilliant Lady scheduled to enter service during the year.

Start-Ups

More start-ups are entering the market in 2023 while other new brands are also expanding their fleet.

New brands launching services include Compagnie Française de Croisières and Exploris, as well as Explora Journeys and Adora Cruises.

After debuting in 2022, other start-up operators – including Ambassador and Emerald – are set to add ships to their fleets over the next 12 months.

Additional brands that could debut in 2023 include Foresee Cruises, who acquired the former Sea Princess for a local operation in China.

New Crystal Cruises

Crystal Cruises is making a return in 2023, under new management and ownership.

The brand, along with two former ships, the Serenity and the Symphony, was bought by the A&K Group after the collapse of the luxury cruise line in early 2022.

With details still to be confirmed, the new luxury cruise line plans to launch operations early in the year.

First China-Built Large Ship

The first large cruise ship built in China is going to enter service in late 2023. Currently, in the final stages of construction in Shanghai, the still-unnamed vessel is set to offer year-round cruising in Asia for Adora Cruises.

With a design similar to the one used by Carnival’s Vista-Class ships, the 135,000-ton ship will have a capacity for 5,000 guests, as well as custom-designed features and public areas.

A joint venture between China State Shipbuilding Corporation and Carnival Corporation, the brand also has a sister ship currently under construction at the same shipyard.

Explora Journeys

The MSC Group is debuting a new cruise line in 2023 with Explora Journeys. As part of its expansion, the new brand will offer a luxury experience, with a fleet of purpose-built ships.

Scheduled to enter service in July, the Explora I is the first of the new mid-sized vessels.

The 922-guest ship will debut in Northern Europe, before offering itineraries in North America, the Caribbean, South America and the West Coast.

Japan Reopening

One of the most important markets in Asia, Japan is set to welcome international cruising back in early 2023.

Cruise Lines returning to the country include Princess CruisesHolland America Line and Silversea, which are set to offer full seasons in the region starting in March.

Secondhand Market

With several ships looking for new operators, the secondhand market is set to continue warm in 2023.

Vessels like Fred. Olsen’s Braemar, the Astoria, the Pacific Venus and the Birka Stockholm are currently on the market. Meanwhile, Carnival Corporation said it would sell three more ships, including two Costa ships, on this year-end and fourth-quarter earnings call in December.

Other ships potently looking for new owners include the Seajets fleet, which currently includes five ships and remains laid up in Greece, and the former AIDAvita, which remains laid up in Estonia.

Vessels formerly operated by Genting, such as the Explorer Dream, are also present in limbo.

Expedition Market

The expedition market will welcome five new vessels in 2023 as vessels are set to enter service for various brands, including Swan Hellenic, Scenic and Oceanwide according to the orderbook.

Seabourn is also continuing its expansion into the niche with the addition of the Seabourn Pursuit, its second purpose-built exploration ship.

Concluding SunStone’s Infinity class of ships, the Ocean Albatros is also scheduled to debut during the year.

Disney Expansion

Disney Cruise Line is growing its operations in 2023. With the new Disney Wish sailing its first full year, the brand is set to add a new homeport in North America and also debut in Australia and New Zealand.

Starting in November, the brand is set to expand to Port Everglades, offering four- and five-night cruises onboard the Disney Dream.

A few days before that, however, Disney is also arriving in Australia and New Zealand for the first time, with the Disney Wonder offering a local program that includes itineraries sailing from Sydney, Melbourne, Brisbane and Auckland.

In 2023, Disney is also expected to reveal its plans for the former Global Dream, which was acquired by the brand last November.

 

Monday, 5 December 2022

World Dream Cruise Ship Heading to Auction

World Dream Cruise Ship Heading to Auction


How much is a 2017-built megaship worth? The world is about to find out as the World Dream is heading to auction via the Singapore Sheriff following the demise of Genting Cruise Lines earlier this year.

The 3,500-guest Dream Cruises ship will be sold via sealed bids due by 3:00 p.m. Singapore time on Dec. 21, 2022.

The ship is currently in a state of warm layup and remains in Asia near Singapore.

A surveyor’s report is available for interested bidders here.

The ship is said to come with approx. $1.2 million in fuel, and all bids need to include a deposit of $50,000.

The surveyor’s report said the vessel is in sound serviceable condition.

As for the rest of the Dream Cruises fleet. the Genting Dream remains in service for Resorts World Cruises on a charter deal, while the Explorer Dream also remains out of service and in the hands of creditors.

Wednesday, 9 November 2022

Resorts World Cruises Set to Sail to Phuket with Genting Dream

Resorts World Cruises Set to Sail to Phuket with Genting Dream


Resort World Cruises announced the beginning of cruises to Phuket aboard the Genting Dream starting in November.

The Genting Dream will embark on its three- and five-night cruises departing from Singapore and Kuala Lumpur from November 2022 through April 2024. 

“The response for Genting Dream’s two- and three-night has been very positive and is gaining strong momentum in demand. As such, the introduction of Phuket as a cruise destination is timely and will further fuel the growth of the domestic and FlyCruise markets in the region. Also, vacationers will now have more travel choices to Phuket, including the comfort and convenience of a cruise ship, which are inclusive of meals, recreational activities and entertainment,” said Mr Michael Goh, President of Resorts World Cruises.

 “With the ongoing support of the Tourism of Thailand Authority, we will continue to work closely together to develop Phuket as a key cruise destination for Resorts World Cruises,” Goh added.

The ship will set sail on a five-night Kuala Lumpur-based cruise from Singapore on November 20, and then again on March 12, 2023. Additionally, travellers may opt for a five-night Penang, Phuket, Singapore cruise departing from Port Klang on November 21, 2022, and March 13, 2023. 

Booking for three-night cruises from Singapore and Port Klang with sale dates available between May 2023 and April 2024. 

“As the cruise tourism industry is making a comeback, we are delighted to collaborate with Resorts World Cruises to welcome more inbound tourists to Phuket and across Thailand from the cruise sector. On behalf of the Tourism Authority of Thailand, we would like to congratulate Resorts World Cruises on their first call to Phuket. We are excited that more calls to the island are confirmed and expected in 2023 and 2024,” said Nongyao Jirundorn, Director of Malaysia & Brunei, Tourism Authority of Thailand.

Vacationers will have ample time to explore Phuket and its attractions as well as visit the smaller islands such as Phi Phi Ley Island, Phi Phi Don, Bamboo Island and more. 

Photo: Singapore Cruise Society

Wednesday, 13 July 2022

Resorts World Cruises Adds Malaysia Homeporting to Operation

Resorts World Cruises Adds Malaysia Homeporting to Operation


Resorts World Cruises announced that it will be the first cruise line to add a Kuala Lumpur homeport (via Port Klang) for the Genting Dream starting July, in addition to the Singapore homeport, which the company started operations from in June.

With the dual homeport options, travellers can now choose to embark from Singapore or Kuala Lumpur. Two-night cruises from Kuala Lumpur to Singapore will depart on Thursdays and Saturdays and three-night cruises from Kuala Lumpur to Penang and Singapore will depart on Mondays.

Departure days from Singapore will remain the same on Wednesdays, Fridays and Sundays; and from July 22 onwards, Friday cruises will re-introduce the two-night High Seas Weekend Getaway cruises.

The dual homeport was designed to further cater for the demand of round-trip cruises, targeting the 10 million+ population residing in central Peninsular Malaysia (Kuala Lumpur, Selangor, Negeri Sembilan and Malacca), who live within a short drive of Port Klang, the embarkation port. 

Besides that, Resorts World Cruises will also offer one-way cruises that will become an alternative to air and land travel for the millions of travellers between Singapore and Kuala Lumpur, including to Penang.

“Resorts World Cruises is excited to take the lead for the cruise sector to boost the in-and-outbound tourists for Singapore; and to bring cruising to the ‘doorsteps’ of Malaysians residing in central Peninsular Malaysia as they can depart from Kuala Lumpur, which is convenient and affordable,” said Michael Goh, President of Resorts World Cruises. “As Genting Dream is certified as the World’s

Monday, 11 July 2022

July Update: Here’s What Happened to the Former Genting Cruise Lines’ Ships

July Update: Here’s What Happened to the Former Genting Cruise Lines’ Ships


Six months after Genting Cruise Line’s collapseCruise Industry News looks into the status of every oceangoing ship that was operated by the former cruise conglomerate.

Global Dream
Previous Brand: Dream Cruises
Year Built: 2022
Capacity: 5,000 guests
Location: Wismar, Germany
Status: Awaiting decision/buyer

After seeing its sister ship scrapped, the Global Dream is still waiting for a potential buyer.

With 75 per cent of its construction finished, the 208,000-ton vessel remains at the building dock of the former MV Werften in Wismar, Germany. Previously owned by Genting, the shipyard has changed hands recently and is now controlled by ThyssenKrupp Marine Systems.

Crystal Endeavor
Previous Brand: Crystal Cruises
Year Built: 2021
Capacity: 200 guests
Location: Gibraltar Anchorage
Status: Awaiting decision/buyer

After six months in limbo, the Crystal Endeavor continues to wait for a decision regarding its future.

The 2021-built expedition vessel is currently anchored off Gibraltar and has been recently associated with Silversea Cruises. So far, however, no official announcement has been made by any of the involved parties.

World Dream
Previous Brand: Dream Cruises
Year Built: 2017
Capacity: 3,400 guests
Location: Singapore Anchorage
Status: Awaiting decision/buyer

Another ship waiting for a decision regarding its future, the World Dream remains anchored off Singapore.

Previously operated by the Dream Cruises brand, the 2017-built vessel was arrested and brought under the management of V.Ships Leisure back in March.

Genting Dream
Previous Brand: Dream Cruises
Year Built: 2016
Capacity: 3,400 guests
Location: Southeast Asia
Status: Chartered to Resorts World Cruises

Now sailing for Resorts World Cruises, the Genting Dream is currently offering a series of short cruises in Southeast Asia.

Departing from Singapore, the operation includes visits to Malaysia and Indonesia, marking the launch of the new cruise operator – which chartered the 2016-built vessel in May.

Crystal Serenity
Previous Brand: Crystal Cruises
Year Built: 2003
Capacity: 980 guests
Location: Enroute to Trieste, Italy
Status: Sold to A&K Travel Group

After spending several months arrested in the Bahamas, the Crystal Serenity was auctioned in June and is now sailing to Italy.

Along with its sister ship Crystal Symphony, the 2003-built vessel was acquired by A&K Travel Group. The new owners, who also bought the Crystal Cruises brand and other assets, plan to relaunch the luxury company in 2023.

Crystal Symphony
Previous Brand: Crystal Cruises
Year Built: 1995
Capacity: 848 guests
Location: Enroute to Trieste, Italy
Status: Sold to A&K Travel Group

Previously arrested in the Bahamas, the Crystal Symphony is ailing in Italy following a judicial auction. 

Like its fleet mate Crystal Serenity, the 1995-built luxury ship was bought by the A&K Travel Group and is expected to resume service in 2023.

Explorer Dream
Previous Brand: Dream Cruises
Year Built: 1999
Capacity: 2,000 guests
Location: Port Klang, Malaysia
Status: Awaiting decision/buyer

The Explorer Dream is currently anchored off Port Klang, in Malaysia. Formerly operated by Dream Cruises, the 1999-built vessel continues to wait for a decision regarding its future.

After spending most of the pandemic offering domestic cruising in Taiwan, the former SuperStar Virgo arrived in Malaysia in March.

SuperStar Aquarius
Previous Brand: Star Cruises
Year Built: 1993
Capacity: 1,529 guests
Location: Southeast Asia
Status: Expected to be scrapped 

After being re-flagged and renamed in May, the ex-SuperStar Aquarius is currently named Arius, under St. Kitts and Nevis flag.

Expected to be scrapped along with other former Star Cruises ships, the vessel left Southeast Asia in May for what was believed to be its final trip. Instead of sailing to a ship-breaking yard, however, the 1993-built vessel sailed to Sri Lanka, where, according to the local media, it will stay laid up for the next month.

SuperStar Gemini
Previous Brand: Star Cruises
Year Built: 1992
Capacity: 1,472 guests
Location: Port Klang, Malaysia
Status: Expected to be scrapped

Like its sister ship, the former SuperStar Gemini arrived in Sri Lanka recently for a month-long layup.

Also expected to be scrapped, the 30-year-old cruise ship saw a change of name and registry as well, now called Gem under the flag of St. Kitts and Nevis.

Star Pisces
Previous Brand: Star Cruises
Year Built: 1991
Capacity: 1,384 guests
Location: Southeast Asia
Status: To be scrapped

The Star Pisces is set to be dismantled in India. After leaving Southeast Asia in late May, the vessel arrived in Alang earlier this month and is expected to be beached soon.

Previously operated by the Star Cruises brand, the former cruise ferry used to offer one-night cruises departing from the port of Hong Kong.

The Taipan
Previous Brand: Star Cruises
Year Built: 1989
Capacity: 64 guests
Location: Penang, Malaysia
Status: Sold to OM Ships

Previously Genting’s smallest ship, The Taipan was sold to OM Ships in May. The German religious organization's famous plans to transform the 1989-built vessel into a missionary ship and floating bookshop.

Before entering service for its new owners, the 32-cabin mega yacht is set to undergo a major transformation in a yet-to-be-named shipyard in Asia. 

SuperStar Libra
Previous Brand: Star Cruises/MV Werften
Year Built: 1988
Capacity: 1,494 guests
Location: Aliaga, Turkey
Status: Beached for scrapping 

The SuperStar Libra is now being dismantled in Turkey after being beached for scrapping at the Aliaga Ship Breaking Yard in May.

Previously operated by Star Cruises, the 1988-built cruise ship was serving as a gloating hotel at the MV Werften – a Genting-owned shipyard in Germany - since 2018.

Wednesday, 16 February 2022

Bankrupt Cruise Line’s Unfinished Ship Attracts Investor Interest

Bankrupt Cruise Line’s Unfinished Ship Attracts Investor Interest

A general view of the cruise liner Global Dream, which is still under construction at the shipbuilding hall of the MV Werften shipyards which are insolvent, in Wismar, Germany January 13, 2022. REUTERS/Annegret Hilse

Billionaire Lim Kok Thay is among several investors interested in purchasing the Global Dream mega luxury liner that was under construction at Genting Hong Kong Ltd.’s now-insolvent shipbuilder, MV Werften in Germany.

Several serious interested parties are in talks to buy the unfinished ship, said Christoph Morgen, the German court-appointed provisional insolvency administrator for the shipbuilder. Morgen is optimistic a deal could come together, but thinks it won’t likely happen before next month because the case is complex, he said at a briefing at the shuttered shipyard in Wismar on Monday.

MV Werften’s provisional insolvency in early January proved to be a turning point for Genting Hong Kong, which became the world’s biggest cruise operator to seek court assistance to safeguard its assets during the pandemic when it filed a windup petition days later. Genting reported a record loss of $1.7 billion in May as the pandemic ravaged the cruising industry.

Lim, who has resigned as Genting Hong Kong’s chairman and chief executive officer, contacted Morgen to express interest in purchasing the ship at the beginning of the provisional insolvency process, Morgen said. The insolvency administrator said he hopes to find “a better solution for the ship” than Lim. 

“My impression is that he would only like to buy it if nobody else would be interested in order to get it cheap and possible to finish the ship somewhere else,” said Morgen, who added he hasn’t heard from Lim since. “I hope that we won’t depend on this, because we now have strong interest from many other possible investors.”

The 342-meter liner, which Genting dubbed the Global Dream and which is set to be the world’s biggest vessel by passenger capacity, was heralded as ushering in a new era of mega-ships tapping into Asia’s growing cruising market. The ship was about 72% complete when the German government and Genting couldn’t agree in December on plans to finance $620 million to help finish it and keep the shipyard in business, according to a letter Lim wrote to creditors.

A spokeswoman for Genting, which Lim heads as CEO, declined to comment. Representatives for Genting Hong Kong didn’t immediately respond to a request for comment. Lim still holds about 75% of shares in Genting Hong Kong and heads other Genting businesses, although there are no cross-shareholdings.

Both Lim and German government officials blamed the other for MV Werften’s bankruptcy. German Economy Minister Robert Habeck said his government did everything in its power to save MV Werften, saying the state had offered a loan of 600 million euros ($670 million) on the condition that Genting provides an additional 60 million euros plus guarantees for the federal funds. Genting turned that down, Habeck said.

In his letter to creditors explaining Genting’s slide into provisional insolvency, Lim accused the current German government of not honouring the previous government’s agreement to provide the capital that didn’t require a personal guarantee.

Henning Groskreutz, a union leader from the local IG Metall chapter, said that the shipyard will still need between 500 million euros and 600 million euros to finish the ship. “We will need this money in order to be able to convince the workers to stay here,” Groskreutz said. Many workers have already left and have started at other employers because there’s high demand for such skills.

Habeck said the government would be willing to subsidize the final construction of the Global Dream with a “new reliable investor.”

“If there’s a reliable finance plan, we could make the same offer like over Christmas,” Habeck said, adding that Genting didn’t want to contribute financially to complete the ship. “We don’t want to throw money out of the window.”

Genting’s Crystal Cruises brand shut its U.S. office and terminated employees last week. The closing of Crystal Cruises’ operation in Miami came after two of its ships were seized in the Bahamas after a fuel supplier sought the action for $4.6 million in unpaid fuel bills.

Dream Cruises Holding Ltd., an indirect non-wholly owned unit of Genting Hong Kong that has also filed a winding-up petition, will continue to operate its fleet in the region, the company said.

Wednesday, 19 January 2022

Genting Files to Wind Up Company, Cash Running Out

Genting Files to Wind Up Company, Cash Running Out


Genting Hong Kong has filed to wind up its company as it warned investors cash would run out by the end of January, as the company said it had exhausted all efforts for fundraising.

Genting said it had  “exhausted all reasonable efforts to negotiate with the relevant counterparties under its financing arrangements." in a filing on Wednesday.

Genting did stress that certain operations would continue, including Dream Cruises, as it aims to "preserve and protect the core assets and maintain the value of the Group; however, it is anticipated that the majority of the Group’s existing operations will cease to operate."

Earlier this month, Genting-owned MV Werften filed for insolvency in Germany.

Genting's winding-up petition and appointment of provisional liquidators will be heard by the Supreme Court of Bermuda on Jan. 20.

Wednesday, 2 June 2021

Dream Cruises Reports Tremendous Response to Hong Kong Sailings

Dream Cruises Reports Tremendous Response to Hong Kong Sailings


Dream Cruises’ recently announced restart of cruises on board the Genting Dream in Hong Kong has been met with an enthusiastic response from the public, the cruise line said in a press release.

After just one week of sales since bookings officially opened on May 27, Genting Dream’s first two high seas “Super Summer Seacation” cruises departing on July 30 and Aug. 1 are close to 90 per cent while Friday night departures throughout August are at nearly 50 per cent capacity.

“We are truly grateful for the tremendous response we have received from the people of Hong Kong and we are delighted to be able to offer them a ‘Super Summer Seacation’ experience to help satisfy their craving to travel again. The interest in Genting Dream has even extended to inquiries from corporate groups, charity organizations and wedding parties who are looking at chartering the ship later in the year,” said Kent Zhu, president of Genting Cruise Lines. “Also contributing to the success of our cruises has been the backing we have received from our travel and business partners who have been a great support to Dream Cruises throughout the years.”

“Wing On Travel is excited to work with Dream Cruises to promote the restart of cruises on board the Genting Dream and have already received calls and inquiries, showing a positive response from the market,” said Lanny Leung, director & CEO of Wing On Travel. “The Genting Dream’s fantastic array of activities and facilities including live shows and music performances, Rope Course, Rock Climbing Wall and Waterslide Park will provide fun for the whole family!”

“Since the announcement of Dream Cruises’ operations, our corporate and business clients have been very interested in booking MICE itineraries onboard the Genting Dream. As well, our loyal long-haul and overseas cruise passengers who have been yearning to cruise again now have a product that will fulfil their desire to vacation on the open seas,” said Alex Lee, general manager at Miramar Travel. “Our hope is that this will help stimulate the hard-hit tourism economy and bring much-needed bookings back to travel agents who have been affected by COVID-19.”

Set to begin sailing from July 30, the Genting Dream will embark on two and three-night “Super Summer Seacations” on the high seas in time for the summer holidays in Hong Kong. The “Super Summer Seacations” will comprise of a two-night “Super Weekend Seacation”, departing Fridays, a two-night “Super Weekday Seacation” departing Wednesdays, and a three-night “Super Summer Seacation” departing Sundays.

Early bird promotional rates start at only HK1188 per person based on twin occupancy in a balcony stateroom for a two-night “Super Weekday Seacation” departing on Wednesdays. This rate will be available until mid-June.

Tuesday, 30 June 2020

Genting Cruise Lines Announces Comprehensive Onboard Health Protocols

Genting Cruise Lines Announces Comprehensive Onboard Health Protocols

World Dream
Genting Dream Cruise.

Genting Cruise Lines has announced a new comprehensive onboard health plan for its Star Cruises and Dream Cruises brands.
“At Genting Cruise Lines, the safety and health of our guests and crew are of paramount importance to us," said Kent Zhu, President of Genting Cruise Lines. “As a responsible cruise company, it is our duty to adopt a pro-active approach to meet and also strive to exceed the growing expectations and concerns of the public. As such, we have carefully reviewed our prevention and response plan with the COVID-19 pandemic in mind to devise and provide enhanced and comprehensive measures across our fleet.
"We have taken the positive opportunity during this hiatus period to also implement comprehensive crew training to reinforce effective cleaning procedures, health and hygiene protocols and efficient guest interaction, which we will adopt as the new safety norm for our fleet and we hope for the industry too.
“The public will be pleased to know for instance, that all of Genting Cruise Lines’ ships allow for 100 per cent external fresh air to be filtered and supplied to each passenger cabin as well as onboard public areas ensuring a constant and healthy flow of fresh air throughout the vessels. Besides that, isolated wards are available in the Medical Centre and cabins can be converted into quarantine rooms if required.”
Genting Cruise Lines will also further collaborate with the China Cruise & Yacht Industry Association (CCYIA) to contribute to the publishing of a white paper for the cruise industry’s prevention and response plan against COVID-19, providing a comprehensive and unified standard for the cruise industry to ensure the safety and well-being of all cruising guests and crew, the company said.
 A further vote of confidence was also provided by the Asia Cruise Terminal Association (ACTA). In endorsing the measures, Chairman of  the ACTA, Singapore Cruise Centre said: “ACTA and all its members endorse Genting Cruise Lines’ initiative and pledge to support these procedures throughout its member ports located across the region including in China, Japan, Korea, Malaysia, Singapore and Taiwan.
Preventative Measures:
I. Embarkation and Disembarkation
  • Mandatory temperature screening and pre-boarding health declarations for all guests.
  • Infrared fever screening system at the ship gangway.
  • The higher frequency with increased levels of sanitization and disinfection at the ship gangway and passenger walkways.
  • Stringent checks for all embarking individuals including crew travel documents; guests aged 70 years and above to provide a doctor’s certificate of fitness for travel.
  • Online check-in for guests to receive designated arrival time at the cruise terminal to minimize crowd congestion.
  • Additional waiting areas for cruise boarding & disembarkation (with staggered times).
  • Compliance with all local port and health authorities’ regulations.
II. Guest accommodations
  • The higher frequency with increased levels of sanitization and disinfection in guest cabins with hospital-grade disinfectants, including:
    • Twice daily wipe-down of guest cabins.
    • Fogging of vacant guest cabins.
    • Twice daily wipe-down and fogging of guest cabin alleys.
  • Clean and disinfect guest bathrooms with heavy-duty alkaline bathroom cleaner and disinfectant.
  • Timely removal of food items from cabins to prevent spoilage and cultivation of microorganisms and bacteria.
  • Timely housekeeping cabin turnover; bed sheets and linens professionally cleaned and disinfected at high temperatures
  • Injection of diluted cleaning solution into drains to avoid clogged pipes and to prevent bacterial growth.
  • In case of sickness, thorough cleaning and disinfection with hospital grade disinfectant or steam sterilization.
III. Common Public Areas
  • All public areas onboard will undergo a two-tier sanitization process with a thorough cleansing, fogging and wiping using a hospital-grade disinfectant. Onboard venues and cleaning. .Frequency:
    • Elevators: Every 2 hours
    • Public areas and facilities: 2 – 10 times daily
    • Spa and amenities: Min 2 times daily
    • Other Public Areas: To adjust disinfection frequency accordingly
  • Common public areas sanitized from 1-4 times daily and frequent touchpoints (handrails, lift buttons, table-tops, door handles etc.) sterilized every hour or less.
  • Frequent usage of heavy-duty neutral PH floor-cleaning agent to disinfect all floor areas of the ship.
  • Sanitizer dispensers are available at various public areas and crew members stationed at key onboard venues to provide hand sanitation.
IV. Food Hygiene Practices & Standards
  • F&B restaurants/bar areas, including galleys, will be cleaned and sanitized 3 times daily, during and after service.
  • Guests are encouraged to wash hands before entry and use sanitizer dispensers available at F&B outlet entrances/exits.
  • Guest seating will ensure ample spacing; disposable cutlery will be provided, upon request.
  • Self-service at F&B buffet restaurants will be suspended. All food & beverages will be served to guests by crew members wearing face masks & disposable gloves.
  • Culinary use of wild animals and related products are strictly prohibited.
  • Stringent procurement guidelines will be enforced and product sourcing from highly affected regions will be strictly prohibited.
V. Entertainment and Recreational Activities
  • Theatres will be sanitized before and after each show; 3D glasses disinfected before and after guest usage (if applicable).
  • Cleaning and disinfection of all toys, games and Kids’ Club facilities twice daily and/or after every use.
  • All duty-free shops and entertainment venues will be disinfected twice daily before and after service.
  • All recreational equipment will be disinfected every 2 hours before guest usage.
  • Guests capacity will be limited to half the venue capacity to provide ample space between guests.
  • Sanitizer dispensers will be readily available at various venues including entertainment venue entrances/exits.
  • Tour coaches will be limited to half capacity & sanitized frequently; training for tour operators based on guidance from the WHO.
  • Spa & Gym facilities will be sanitized prior to and after usage by guests.
VI. Fresh Air Ventilation Systems
  • 100% external fresh air is filtered and supplied to cabins and onboard public areas.
  • Air filters and cooling coils thoroughly checked, cleaned and replaced to ensure healthy air quality.
VII. Medical Centre
  • Isolated wards available in the Medical Centre
  • Contaminated items and medical waste will be properly sealed and disposed of according to health and safety guidelines.
  • Used face masks and protective equipment disposed at designated central collection points.
  • Medical equipment and waste bins cleaned, disinfected and washed twice daily with hospital-grade disinfectant.
VIII. Crew Members Practices & Standards
  • Twice daily temperature checks.
  • All Frontline crew are required to wear face masks.
  • Housekeeping and F&B crew required to wear disposable gloves.
  • The designated crew may also wear protective garments and eye protection if required.
  • All crew to use anti-bacterial hand soap for at least 20 sec to sanitize hands.
  • Medical Centre Isolation Area staff related to suspected cases are required to:
    • wear adequate personal protection (face mask, eye protection, disposable gloves & disposal outer garment.
    • follow proper handwashing practices before and after work duty.
    • update personal health information daily.
  • Provide Training Workshops and pertinent information on health and safety preventive measures.
  • Reduction of crew movement. 

Explorer Dream to Resume Cruising in Taiwan

Explorer Dream to Resume Cruising in Taiwan

Explorer Dream Cruise 探索夢號 — Ying Wah Travel
Explorer Dream's stunning painted Hull.

Genting Cruise Lines has announced the restart of cruise operations for Dream Cruises with Explorer Dream operating two and three-night “Taiwan Island-Hopping” itineraries that will start on July 26, departing from Keelung and calling at Penghu, Matzu and Kinmen islands.
“After months of detailed planning with the authorities to ensure the safety and health of guests and crew, we appreciate the approval of Explorer Dream resuming cruise operations in Taiwan. Dream Cruises will be the first cruise line in the world to begin sailing after the global cruise industry was shut down due to the pandemic,” said Tan Sri KT Lim, Chairman and CEO of Genting Hong Kong.
“Our new standard operating procedures to ensure passenger safety draws on our first-hand experience from the charter of two of our ships in Singapore to house foreign workers and cooperating with DNV GL, the world’s largest classification society, for Explorer Dream to receive the world’s first “Certification in Infection Prevention for the Marine industry (CIP-M)."
Genting has 25 years of history with the island as both a destination and as a homeport and because of Taiwan’s popularity among travellers.
Taiwan’s low numbers of COVID-19 cases compared to global figures has also been lauded by experts as one of the most effective response scenarios in the world, Genting said, in a press release. 
New Cruise Line Dream Cruises Opens For Sale in Australia and NZ
Genting Dream
Dream Cruises will offer special island-hopping cruises calling into the popular ports and islands of Peng Hu, Matsu Island and Kinmen where Taiwanese guests will again be able to enjoy short getaways.
“We thank Taiwan for its initiatives to re-start their economy and the tourism industry and the trust they have placed in Dream Cruises. As well, we appreciate the support of the travel industry in the restart of our cruise operations. This is truly a remarkable achievement which was made possible by the Taiwan authorities’ swift and effective handling of the COVID-19 crisis and their foresight in resuming the tourism industry to benefit all the ports, the economy and the lifestyle of the people of Taiwan,” said Kent Zhu, President of Genting Cruise Line.
Genting Cruise Lines has also introduced the “Certification in Infection Prevention (CIP) for the Marine industry (CIP-M).
The Explorer Dream will be the first cruise ship in the world to receive the CIP-M certification, which will further verify the procedures and systems in place for the proper prevention, control, and mitigation of infection.
In accordance with Taiwan’s regulations prior to resuming sailing, the Explorer Dream has undergone a thorough deep cleaning and observation of strict quarantine procedures for her crew. The majority of the crew will be from other Genting Cruise Lines ships who have been quarantined for the last three months and all will undergo a mandatory 14-day quarantine on land after the ship arrives in Keelung on June 30.
Upon negative test results, an additional seven-day isolation period onboard the Explorer Dream will provide a total of 21 days of exhaustive preventive procedures before operations begin on July 26.
To safeguard the well-being of guests, stringent health screening processes and guidelines prior to embarkation, disembarkation and social distancing measures onboard, as well as thorough sanitization and disinfection and enhanced hygiene practices for guest cabins and crew member quarters, public areas and recreational facilities, along with safe food and beverage handling procedures will be in place.