Carnival to Introduce New Cruise Card Design; Updated Milestone Program

Carnival to Introduce New Cruise Card Design; Updated Milestone Program

Carnival Cruise Line is introducing a new design for its Sail & Sign cards, as well as a new milestone recognition system as part of the new Carnival Rewards loyalty program.

In a recent interview with the company’s Brand Ambassador John Heald, President Christine Duffy detailed the changes.

“We know how important it is to recognize our guests’ loyalty, and I’m excited to share that in the new program we are actually changing the way we count milestones,” she explained.

Instead of taking into consideration the number of cruises each guest has taken, the new system will be based on the number of days spent onboard.

“For people who tend to take longer cruises, it used to take them just as long as someone who has taken shorter cruises to get to the milestones,” Duffy added.

“With the new program, passengers will be able to achieve milestones faster using days sailed rather than just counting individual cruises,” she continued.

Once a guest opts in for the new program, past cruises will be converted into days, she added, noting that rewards for milestones also changed.

Passengers will receive 5,000 Carnival Rewards points once they achieve 50 days sailed with the company.

The program also offers 10,000 points for guests who reach 100 days onboard, as well as an additional 10,000 points when reaching 500 days sailed.

Carnival is also offering onboard recognitions, commemorative coins, onboard credit, and other rewards.

After the initial milestones, passengers will receive an additional 10,000 points every time they add another 100 days to their count.

As part of the changes, the company is also introducing redesigned Sail & Sign cards, which will now include the number of days passengers have sailed with Carnival.

With a vertical design, the new cards will also feature the Carnival Rewards logo, in addition to different colors for each of the program’s tiers.

Duffy also explained that passengers who are part of the company’s current loyalty program have until the end of 2030 to take advantage of unused benefits.

“They’ll still have to opt in to the new program; their number of total days will show on the card, and then they can work towards the new milestone on the new program,” she said.

First introduced by the company in mid-2025, the Carnival Rewards is set to take effect in September 2026.

The new system replaces the VIFP Club, which has been in use since 2012, and is a point-based reward loyalty program.

Duffy highlighted the new system, noting that the new points can be redeemed for “almost anything onboard,” from shore excursions to spa treatments, specialty dining and beverage packages.

Passengers can also earn points at the company’s private destinations of Celebration Key and RelaxAway at Half Moon Cay.

Users of the company’s Mastercard credit card earn points with everyday spending as well, Duffy added.

Carnival Extends Zero Proof Package to All 2026 Sailings

Carnival Extends Zero Proof Package to All 2026 Sailings

Carnival Cruise Line is extending its Cheers! Zero Proof package to all sailings set to depart in 2026, according to Brand Ambassador John Heald.

In a social media update, he said that the option is now available for booking online via the company’s website and app.

“We did open the Cheers! Zero Proof program for 2026,” Heald said, noting that the package is a “fabulous” option for guests.

“It is worth every penny. For a seven-day cruise, it costs, with gratuities and everything included, just over $200,” he added.

Heald explained that the package includes unlimited milkshakes, sodas and non-alcoholic beverages, such as non-alcoholic beers and spirits, frozen virgin cocktails and special coffee drinks.

“From the hundreds of comments I received overnight, I can say that a lot of guests are going to take immediate advantage of that,” he added.

“I don’t drink, so I can understand why it is so popular,” he continued, noting that Cheers! Zero Proof offers non-drinking guests an opportunity to have a package similar to Carnival’s traditional Cheers! and enjoy a wide array of non-alcoholic beverages.

Heald also noted that while the package is available for cruises sailing from Australia, it does not include special coffees for sailings in the region.

While passengers can take advantage of an unlimited number of beverages per cruise, drinks must be ordered with a ten-minute interval.

“This is one of the ways that we control the program; it’s the fair way for us to control it,” Heald explained.

Described as a bundle that offers a variety of premium, alcohol-free refreshment options, Cheers! Zero Proof was introduced by Carnival in September 2025.

The package was first available for sailings departing through last December. Heald later said that Carnival was expected to extend the offering for more cruises in 2026.

Carnival to Sell Freshly Baked Pastries Across Fleet

Carnival to Sell Freshly Baked Pastries Across Fleet

Carnival Cruise Line is introducing a new offering of made-to-order pastries onboard its ships, according to Brand Ambassador John Heald.

In a social media post, he said that the snacks are currently being sold during breakfast onboard 11 vessels, including the Carnival Jubilee and the Carnival Celebration.

For a small fee, guests can order freshly fried doughnuts, beignets and churros, along with a wide choice of flavours and toppings.

Options include a choice of two or five doughnuts for $4 and $8, respectively, as well as four New Orleans-inspired beignets for $3.50.

Passengers can choose from different fillings and toppings, including powdered sugar, Boston cream and chocolate sauce.

Other options include golden churros rolled in cinnamon sugar, with five pieces for $3 and ten pieces available for $5.

Carnival is also offering a breakfast combo that allows guests to choose from two doughnuts and four beignets for $7.

Heald noted that the new offering is being rolled out across the Carnival fleet and will be available on all of the company’s North American ships within the next couple of weeks.

Other ships currently offering the pastries include the Mardi Gras, the Carnival Vista, the Carnival Horizon, the Carnival Panorama, the Carnival Firenze, the Carnival Venezia, the Carnival Magic, the Carnival Dream and the Carnival Breeze.

Depending on the vessel, the pastries are served in different locations onboard, including Street Eats, Sweet Spot or Seafood Shack.

Heald said that guests onboard can find more information about the product on the HUB App or the Funtimes journal.

In related news, Carnival recently introduced a new choice of coffee-to-go, which can be ordered as part of a new functionality of the HUB App.

The pick-up service is available from the Java Blue Café during morning hours on board selected ships of the fleet.

 

Carnival Confirms Dates for Fleetwide Rollout of New Dining Menus

Carnival Confirms Dates for Fleetwide Rollout of New Dining Menus

Carnival Cruise Line’s Brand Ambassador John Heald confirmed the rollout schedule for the company’s new dining room menu.

After first debuting in June, the enhanced dish selection will be introduced to the remainder of the fleet on a gradual basis, with dates as follows:

• Carnival Radiance: August 18, 2023
• Mardi Gras: August 19, 2023
• Carnival Breeze: September 2, 2023
• Carnival Panorama: September 2, 2023
• Carnival Celebration: September 9, 2023
• Carnival Valor: September 18, 2023
• Carnival Miracle: September 28, 2023
• Carnival Glory: October 1, 2023
• Carnival Liberty: October 2, 2023
• Carnival Sunshine: October 19, 2023
• Carnival Elation: October 21, 2023
• Carnival Magic: October 22, 2023
• Carnival Paradise: November 9, 2023
• Carnival Freedom: November 11, 2023
• Carnival Spirit: November 25, 2023
• Carnival Legend: December 3, 2023

 

Two additional ships, the Carnival Luminosa and the Carnival Splendor, will receive the new dining menu at the start of 2024, Heald said.

The Carnival Pride and the Carnival Venezia are also scheduled to get the new menus, he added, but the rollout dates are still to be confirmed.

Debuting later this year, the new Carnival Jubilee will receive the new offerings soon after entering service in December.

Carnival’s new dining room menu debuted in June onboard the Carnival Dream. With new entrees, appetizers and desserts, the updated offering was later rolled out to other vessels in the fleet, including the Carnival Conquest, the Carnival Horizon, the Carnival Sunrise and the Carnival Vista.

According to the company, the enhanced menu brings more variety, with nearly 60 new entrée presentations on rotation fleetwide.

New main dining room menus will also include offerings from popular speciality dining restaurants, in addition to larger portion offerings for certain entrees, the company added.

Gary Barlow will play two charity gigs onboard P&O Cruises’ Iona later this year

The singer is the music director of Iona's 710 Club

Barlow will appear on P&O’s Spain and Portugal cruise departing Southampton on 29 October and its Spain, Portugal and Canary Islands sailing, also departing Southampton, on 12 November.

 

All proceeds from ticket sales for the shows will be donated to Child Bereavement UK and the Teenage Cancer Trust. 

 

Barlow is a P&O Cruises brand ambassador and the music director of Iona’s 710 Club.

“One thing I love is making memories," said Barlow. "I think music does that extremely well. I look forward to joining guests onboard Iona later this year to create some truly special holiday memories.”

 

P&O Cruises president Paul Ludlow added: “It is a real delight to welcome Gary back on Iona for what will be extraordinary performances.

 

"His love of music which has taken him on so many journeys and adventures will provide guests on board with a unique night of world-class entertainment fused with an amazing travel experience.”

Carnival Cruise Line Changes Face Mask and Testing Rules Fleetwide

Carnival Cruise Line has changed its face covering and testing policies, according to Brand Ambassador and Senior Cruise Director of Carnival Cruise Line, John Heald.

From Aug. 7, all guests will be required to wear face masks indoors. This includes elevators, shops, casinos, restaurant halls and queuing areas.

“In any (indoor) area where many people are gathered and when you're not eating or drinking, we are going to require you to wear a face mask, and this is for all guests, not just those who are unvaccinated,” said Heald in a Facebook video.

Additionally, from Aug. 14, all cruises will require all guests to test negative for coronavirus within three days before the sailing.

“That is for all guests, (including) fully vaccinated,” Heald said. “You are going to need a negative antigen test taken within three days of your cruise, and you'll need to show proof of this.”

Heald explained that Carnival had to introduce these rules in order to “keep cruising going.”

“This is what we have to do, and we ask for your understanding … We have to be careful, and we have to get this right, and we will continue to make whatever changes we need to in order for the fun to continue,“ Heald explained.

According to him, guests cruising with Carnival Cruise Line in the next few months will be notified about the change soon.

The Carnival Pride Oct. 31 sailing will have different rules, Heald noted.