Norwegian Cruise Line toughens cancellation terms
Norwegian Escape, Getaway, and Breakaway.
Norwegian Cruise Line announced new terms for canceling booked cruises that will require earlier decisions about backing out of trips and impose higher penalties on cancellations.
The changes, which take effect on bookings made after Jan. 1, are complex. But on one common product, the cruise or cruise tour of 7 days or longer, the least costly cancellation will require forfeit of 25% of the cruise fare for bookings cancelled 76 to 89 days from sailing.
The current policy is loss of deposit for bookings cancelled 56 to 75 days before sailing.
Cancellations 60 to 75 days out come with a 50% penalty, those from 31-60 days a 75% penalty and within 30 days, 100% penalty.
The current schedule penalizes cancellations from 29 to 55 days out at 50%, and those from 15 to 28 days at 75%. Currently, when guests cancel within 14 days of sailing, they lose their full fare.
Standard deposits will be $100 per person on cruises of two to six days, $250 on cruises seven to nine days and $400 on voyages 10 days or longer.
Final payment will be due 75 days from sailings of two to six days and 90 days on longer voyages. Holiday sailings will require final payment 120 days from sailing, except for the Norwegian Sky.
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