Friday, 6 March 2020

Coronavirus: Grand Princess passengers confined to cabins

Coronavirus: Grand Princess passengers confined to cabins

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Passengers on a Princess Cruises ship off the coast of California have been confined to their cabins following the death of a guest from coronavirus after a previous cruise.

Health tests were carried out yesterday on 45 passengers and crew on board Grand Princess with the results due today (Friday).

The US Coast Guard delivered sampling kits to the ship by helicopter.

Around 140 Britons are reported to be on the ship.

A spokesperson for the line said: “Princess Cruises can confirm there are 3,533 people currently onboard Grand Princess, including 2,422 guests and 1,111 teammates. In total, they represent 54 nationalities.

“Following guidelines received today from the US Centers of Disease Control, all guests have been asked to stay in their staterooms while test results are pending.

“Guests are receiving meal deliveries in their staterooms by room service, and additional television and movie options have been added to in-room programming.

“Guests have also been provided complimentary internet service to stay in contact with their family and loved ones, and the ship’s internet bandwidth has been increased.

“Immediate family members of guests onboard Grand Princess may call the appropriate number in their region to speak with family assistance representatives: US and Canada: +1 888-358-8055, International: +1 872-201-6779.”

The company stressed that there are no confirmed cases of coronavirus on board.

The line’s Diamond Princess was quarantined in Japan in early February for 27 days. Six of its passengers – including the first Briton – died after contracting the virus.

Meanwhile, Princess Cruises is changing its cancellation policy on a temporary basis for departures up to May 31.

The revised policy is being introduced “to assist passengers in making decisions regarding their cruise holidays during the evolving worldwide coronavirus situation”.

The details vary by departure date:

April 3 or earlier: Cancel up to 72 hours before sailing to receive a future cruise credit (FCC) for 100% of cancellation fees.

April 4-May 31: Cancel by March 31, 2020, and receive an FCC for 100% of cancellation fees.

Meanwhile, for cruises from June 1–June 30, the final payment moves to 60 days prior to sailing from 90 days.

Passengers that choose to keep their booking for departures between March 9 and May 31 will receive the following complimentary onboard spending money:

$100 per cabin for 3-day and 4-day cruises
$150 per cabin for 5-day cruises
$200 per cabin for 6-day and longer cruise

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