Friday 12 July 2013

Passengers refunded as Grandeur of the Seas repairs continue

Passengers refunded as Grandeur of the Seas repairs continue

Passengers refunded as Grandeur of the Seas repairs continue
Royal Caribbean has been forced to re-accommodate a number of guests due to embark on tomorrow's Grandeur of the Seas sailing as work on the ship continues following a fire.
A blaze, which engulfed part of the ship on May 27 and took about two hours to extinguish,caused several sailings to be cancelled.
The ship is setting sail from Baltimore to Bermunda tomorrow but the occupants of the 78 staterooms affected by the fire have be given a full refund with finishing touches still being carried out.
A spokeswoman for Royal Caribbean said: "In the past weeks, Grandeur of the Seas staff and crew and many others have worked tirelessly to restore the onboard spaces that were affected by a fire in May.
"Every member of Grandeur of the Seas’ staff and crew demonstrated a heroic response that night and has since been dedicated to bringing the ship back into service.
"While Grandeur of the Seas is ready to welcome guests again, there are still a few finishing touches that remain to be done. We unfortunately had to re-accommodate some guests on the July 12 cruise to later sailings so that additional needed workers may stay onboard in order to complete these remaining tasks as quickly as possible.
"We sincerely appreciate our guests understanding as we ensure that Grandeur of the Seas continues to deliver an unmatched vacation experience from Baltimore, Maryland."
The affected guests have also been given a 25% cruise credit for future sailings.

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