Tuesday, 25 February 2014

Propeller problems halt P&O cruise

Propeller problems halt P&O cruise

Technical problems force P&O cruise to return home three days early

A P&O cruise vessel is having to return to port in the UK early after a technical issue with a propeller slowed its progress on a holiday to Madeira, the Spanish Islands and Portugal.

The Oriana will return to Southampton Port three days early, and passengers will have the option to disembark when they arrive or remain until the planned arrival date.

They have also been offered a refund consisting of 40 per cent of the original ticket price in cash or 100 per cent in credit to use on a future occasion.

P&O Cruises' director Christopher Edgington was quick to apologise, saying: "Our decision to bring back the ship early has not been taken lightly and I am sorry that our customers' holiday plans have been impacted."

He added that although the repairs were required urgently, passenger lives were never in any danger and they were kept fully informed of the situation at all times