Saturday, 28 January 2012

Delivery of Oceania's new ship delayed three weeks

Delivery of Oceania's new ship delayed three weeks

By Donna Tunney
Oceania Cruises pushed back the launch of the Riviera to May 16, due to delays at the Fincantieri shipyard near Genoa, where the 1,250-passenger ship is under construction. The inaugural cruise had been scheduled for April 24.

Oceania said that affected guests would be contacted through their travel agent, or directly if they didn’t book through an agent, to discuss alternative cruise dates. The line is protecting agency commissions on the missed sailings.

“We sincerely regret any inconvenience that this may cause our guests,” stated Kunal Kamlani, president of Oceania. “We are working very closely with the shipyard to ensure Riviera is completed to meet Oceania's high standards of quality and service.”

According to Fincantieri CEO Giuseppe Bono, labor strikes at the shipyard are responsible for the delay.

“All of us at Fincantieri are committed to producing a superior quality ship, and we will deliver a truly magnificent vessel to Oceania Cruises without further delays.”

The new maiden voyage is a 10-day cruise that includes an overnight aboard ship in Venice before visiting Dubrovnik, Croatia; Kotor, Montenegro; the Greek islands of Corfu, Crete, Santorini, Delos and Mykonos; Athens and Monemvasia, Greece; and Kusadasi, Turkey.

Guests booked on canceled sailings will have the option of rebooking another cruise and receiving a future cruise credit, which ranges from $250 to $1,000 per guest depending on category of accommodation. In the event guests do not wish to rebook, they will receive a full refund.